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Tenerife South Airport to Vaclav Havel Airport flight

Explore the cheapest one-way and round-trip flights from Tenerife South Airport to Vaclav Havel Airport over the next 90 days, with one-way fares from MXN1,054 and round-trip from MXN2,796. Based on Trip.com's latest 7-day flight data.

    • Cheapest nonstop
      TFS 5:05 PM
      5h
      Nonstop
      PRG 11:05 PM
      Tenerife - Prague | Thu, Nov 19 | Smartwings
      PRG 11:50 AM
      5h 25m
      Nonstop
      TFS 4:15 PM
      Prague - Tenerife | Fri, Nov 27 | Smartwings
      MXN7,363 MXN10,732
      31% off
      31% off
      MXN10,732 MXN7,363
    • TFS 5:05 PM
      5h
      Nonstop
      PRG 11:05 PM
      Tenerife - Prague | Fri, Nov 13 | Smartwings
      PRG 11:50 AM
      5h 25m
      Nonstop
      TFS 4:15 PM
      Prague - Tenerife | Tue, Nov 17 | Smartwings
      MXN7,512 MXN10,732
      30% off
      30% off
      MXN10,732 MXN7,512
    • TFS 8:40 PM
      24h 25m
      1 stop
      PRG 10:05 PM
      Tenerife - Prague | Sat, Dec 5 | easyJet
      PRG 10:45 PM
      19h 5m
      1 stop
      TFS 4:50 PM
      Prague - Tenerife | Wed, Dec 9 | Wizz Air UK
      MXN2,796 MXN10,732
      74% off
      74% off
      MXN10,732 MXN2,796
    • TFS 5:40 PM
      27h 25m
      1 stop
      PRG 10:05 PM
      Tenerife - Prague | Thu, Dec 3 | easyJet
      PRG 10:45 PM
      19h 5m
      1 stop
      TFS 4:50 PM
      Prague - Tenerife | Wed, Dec 9 | Wizz Air UK
      MXN2,838
      74% off
      MXN10,732 MXN2,838
    • TFS 5:05 PM
      14h 35m
      1 stop
      PRG 8:40 AM
      Tenerife - Prague | Sat, Nov 21 | easyJet
      PRG 9:10 AM
      9h 35m
      1 stop
      TFS 5:45 PM
      Prague - Tenerife | Sun, Nov 29 | easyJet
      MXN2,889
      73% off
      MXN10,732 MXN2,889
    • TFS 8:35 PM
      24h 30m
      1 stop
      PRG 10:05 PM
      Tenerife - Prague | Sat, Nov 28 | easyJet
      PRG 10:45 PM
      14h 50m
      1 stop
      TFS 12:35 PM
      Prague - Tenerife | Mon, Nov 30 | Wizz Air UK
      MXN3,021
      72% off
      MXN10,732 MXN3,021
    • TFS 7:05 PM
      26h
      1 stop
      PRG 10:05 PM
      Tenerife - Prague | Sat, Nov 7 | easyJet
      PRG 5:00 PM
      20h 5m
      1 stop
      TFS 12:05 PM
      Prague - Tenerife | Tue, Nov 10 | Wizz Air UK
      MXN3,227
      70% off
      MXN10,732 MXN3,227
    • TFS 7:05 PM
      20h 15m
      1 stop
      PRG 4:20 PM
      Tenerife - Prague | Fri, Nov 13 | easyJet
      PRG 10:45 PM
      14h 50m
      1 stop
      TFS 12:35 PM
      Prague - Tenerife | Mon, Nov 16 | Wizz Air UK
      MXN3,320
      69% off
      MXN10,732 MXN3,320
    • TFS 7:25 PM
      21h 10m
      1 stop
      PRG 5:35 PM
      Tenerife - Prague | Tue, Dec 8 | KLM
      PRG 9:55 AM
      10h 40m
      1 stop
      TFS 7:35 PM
      Prague - Tenerife | Sat, Dec 12 | Ryanair
      MXN3,582
      67% off
      MXN10,732 MXN3,582
    • TCI 1:00 PM
      17h 25m
      1 stop
      PRG 2:00 PM
      Tenerife - Prague | Sun, Oct 25 | Normal Airline
      PRG 3:00 PM
      6h
      Nonstop
      TCI 4:00 PM
      Prague - Tenerife | Tue, Oct 27 | Normal Airline
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    • Cheapest
      TFS 6:45 PM
      27h 5m
      1 stop
      PRG 10:50 PM
      Tenerife - Prague | Fri, Nov 13 | Ryanair
      MXN1,054 MXN5,206
      80% off
      80% off
      MXN5,206 MXN1,054
    • TFS 7:50 PM
      12h
      1 stop
      PRG 8:50 AM
      Tenerife - Prague | Mon, Oct 26 | Ryanair
      MXN1,108 MXN5,206
      79% off
      79% off
      MXN5,206 MXN1,108
    • TFS 6:45 PM
      27h 5m
      1 stop
      PRG 10:50 PM
      Tenerife - Prague | Fri, Nov 20 | Ryanair
      MXN1,223 MXN5,206
      77% off
      77% off
      MXN5,206 MXN1,223
    • TFS 6:55 PM
      14h
      1 stop
      PRG 9:55 AM
      Tenerife - Prague | Sat, Nov 21 | Ryanair
      MXN1,246
      76% off
      MXN5,206 MXN1,246
    • TFS 8:35 PM
      12h 20m
      1 stop
      PRG 9:55 AM
      Tenerife - Prague | Sat, Nov 14 | easyJet
      MXN1,294
      75% off
      MXN5,206 MXN1,294
    • TFS 7:50 PM
      24h 25m
      1 stop
      PRG 9:15 PM
      Tenerife - Prague | Fri, Nov 13 | Jet2.com
      MXN1,297
      75% off
      MXN5,206 MXN1,297
    • TFS 7:25 PM
      24h 10m
      1 stop
      PRG 8:35 PM
      Tenerife - Prague | Mon, Dec 7 | easyJet
      MXN1,316
      75% off
      MXN5,206 MXN1,316
    • TFS 8:35 PM
      18h 45m
      1 stop
      PRG 4:20 PM
      Tenerife - Prague | Sat, Nov 21 | easyJet
      MXN1,325
      75% off
      MXN5,206 MXN1,325
    • TFS 7:05 PM
      26h 45m
      1 stop
      PRG 10:50 PM
      Tenerife - Prague | Fri, Nov 20 | easyJet
      MXN1,395
      73% off
      MXN5,206 MXN1,395
    • TCI 1:00 PM
      17h 25m
      1 stop
      PRG 2:00 PM
      Tenerife - Prague | Sun, Oct 25 | Normal Airline
      Find more flights
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    • Cheapest nonstop
      TFS 5:05 PM
      5h
      Nonstop
      PRG 11:05 PM
      Tenerife - Prague | Tue, Nov 24 | Smartwings
      MXN3,520 MXN5,206
      32% off
      32% off
      MXN5,206 MXN3,520
    • TFS 5:05 PM
      5h
      Nonstop
      PRG 11:05 PM
      Tenerife - Prague | Mon, Dec 7 | Smartwings
      MXN3,644 MXN5,206
      30% off
      30% off
      MXN5,206 MXN3,644
    • TFS 5:05 PM
      5h
      Nonstop
      PRG 11:05 PM
      Tenerife - Prague | Thu, Nov 26 | Smartwings
      MXN3,644 MXN6,586
      45% off
      45% off
      MXN6,586 MXN3,644
    • TFS 5:05 PM
      5h
      Nonstop
      PRG 11:05 PM
      Tenerife - Prague | Mon, Dec 21 | Smartwings
      MXN3,914
      41% off
      MXN6,586 MXN3,914
    • TFS 5:05 PM
      5h
      Nonstop
      PRG 11:05 PM
      Tenerife - Prague | Mon, Nov 16 | Smartwings
      MXN4,024
      39% off
      MXN6,586 MXN4,024
    • TFS 5:05 PM
      5h
      Nonstop
      PRG 11:05 PM
      Tenerife - Prague | Thu, Nov 19 | Smartwings
      MXN4,024
      39% off
      MXN6,586 MXN4,024
    • TFS 5:05 PM
      5h
      Nonstop
      PRG 11:05 PM
      Tenerife - Prague | Fri, Nov 13 | Smartwings
      MXN4,024
      70% off
      MXN13,615 MXN4,024
    • TFS 5:05 PM
      5h
      Nonstop
      PRG 11:05 PM
      Tenerife - Prague | Tue, Dec 22 | Smartwings
      MXN4,097
      38% off
      MXN6,586 MXN4,097
    • TFS 5:05 PM
      5h
      Nonstop
      PRG 11:05 PM
      Tenerife - Prague | Sun, Dec 13 | Smartwings
      MXN4,148
      37% off
      MXN6,586 MXN4,148
    • TCI 1:00 PM
      17h 25m
      1 stop
      PRG 2:00 PM
      Tenerife - Prague | Sun, Oct 25 | Normal Airline
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    • Cheapest nonstop
      TFS 5:05 PM
      5h
      Nonstop
      PRG 11:05 PM
      Tenerife - Prague | Thu, Nov 26 | Smartwings
      MXN3,644 MXN10,495
      65% off
      65% off
      MXN10,495 MXN3,644
    • TFS 5:05 PM
      5h
      Nonstop
      PRG 11:05 PM
      Tenerife - Prague | Mon, Dec 7 | Smartwings
      MXN3,644 MXN10,495
      65% off
      65% off
      MXN10,495 MXN3,644
    • TFS 5:05 PM
      5h
      Nonstop
      PRG 11:05 PM
      Tenerife - Prague | Mon, Dec 21 | Smartwings
      MXN3,914 MXN10,495
      63% off
      63% off
      MXN10,495 MXN3,914
    • TFS 5:05 PM
      5h
      Nonstop
      PRG 11:05 PM
      Tenerife - Prague | Mon, Nov 16 | Smartwings
      MXN4,024
      62% off
      MXN10,495 MXN4,024
    • TFS 5:05 PM
      5h
      Nonstop
      PRG 11:05 PM
      Tenerife - Prague | Thu, Nov 19 | Smartwings
      MXN4,024
      62% off
      MXN10,495 MXN4,024
    • TFS 5:05 PM
      5h
      Nonstop
      PRG 11:05 PM
      Tenerife - Prague | Tue, Dec 22 | Smartwings
      MXN4,097
      61% off
      MXN10,495 MXN4,097
    • TFS 5:05 PM
      5h
      Nonstop
      PRG 11:05 PM
      Tenerife - Prague | Sun, Dec 13 | Smartwings
      MXN4,148
      60% off
      MXN10,495 MXN4,148
    • TFS 5:05 PM
      5h
      Nonstop
      PRG 11:05 PM
      Tenerife - Prague | Sun, Nov 29 | Smartwings
      MXN4,317
      59% off
      MXN10,495 MXN4,317
    • TFS 5:05 PM
      5h
      Nonstop
      PRG 11:05 PM
      Tenerife - Prague | Tue, Oct 27 | Smartwings
      MXN4,317
      59% off
      MXN10,495 MXN4,317
    • TCI 1:00 PM
      17h 25m
      1 stop
      PRG 2:00 PM
      Tenerife - Prague | Sun, Oct 25 | Normal Airline
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    • Cheapest nonstop
      TFS 5:05 PM
      5h
      Nonstop
      PRG 11:05 PM
      Tenerife - Prague | Tue, Oct 27 | Smartwings
      MXN4,317 MXN13,615
      68% off
      68% off
      MXN13,615 MXN4,317
    • TFS 5:05 PM
      5h
      Nonstop
      PRG 11:05 PM
      Tenerife - Prague | Mon, Oct 26 | Smartwings
      MXN4,317 MXN13,615
      68% off
      68% off
      MXN13,615 MXN4,317
    • TFS 5:05 PM
      5h
      Nonstop
      PRG 11:05 PM
      Tenerife - Prague | Sun, Oct 25 | Smartwings
      MXN5,402 MXN13,615
      60% off
      60% off
      MXN13,615 MXN5,402
    • TFS 5:05 PM
      5h
      Nonstop
      PRG 11:05 PM
      Tenerife - Prague | Thu, Oct 29 | Smartwings
      MXN9,530
      30% off
      MXN13,615 MXN9,530
    • TFS 9:40 AM
      7h 40m
      1 stop
      PRG 6:20 PM
      Tenerife - Prague | Wed, Oct 28 | Volotea
      MXN2,691
      80% off
      MXN13,615 MXN2,691
    • TCI 1:00 PM
      17h 25m
      1 stop
      PRG 2:00 PM
      Tenerife - Prague | Sun, Oct 25 | Normal Airline
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    • TFS 5:05 PM
      5h
      Nonstop
      PRG 11:05 PM
      Tenerife - Prague | Tue, Nov 24 | Smartwings
      MXN3,520 MXN5,206
      32% off
      32% off
      MXN5,206 MXN3,520
    • TFS 5:05 PM
      5h
      Nonstop
      PRG 11:05 PM
      Tenerife - Prague | Mon, Dec 7 | Smartwings
      MXN3,644 MXN5,206
      30% off
      30% off
      MXN5,206 MXN3,644
    • TFS 5:05 PM
      5h
      Nonstop
      PRG 11:05 PM
      Tenerife - Prague | Thu, Nov 26 | Smartwings
      MXN3,644 MXN6,586
      45% off
      45% off
      MXN6,586 MXN3,644
    • TFS 5:05 PM
      5h
      Nonstop
      PRG 11:05 PM
      Tenerife - Prague | Mon, Dec 21 | Smartwings
      MXN3,914
      41% off
      MXN6,586 MXN3,914
    • TFS 5:05 PM
      5h
      Nonstop
      PRG 11:05 PM
      Tenerife - Prague | Mon, Nov 16 | Smartwings
      MXN4,024
      39% off
      MXN6,586 MXN4,024
    • TFS 5:05 PM
      5h
      Nonstop
      PRG 11:05 PM
      Tenerife - Prague | Thu, Nov 19 | Smartwings
      MXN4,024
      39% off
      MXN6,586 MXN4,024
    • TFS 5:05 PM
      5h
      Nonstop
      PRG 11:05 PM
      Tenerife - Prague | Fri, Nov 13 | Smartwings
      MXN4,024
      70% off
      MXN13,615 MXN4,024
    • TFS 5:05 PM
      5h
      Nonstop
      PRG 11:05 PM
      Tenerife - Prague | Tue, Dec 22 | Smartwings
      MXN4,097
      38% off
      MXN6,586 MXN4,097
    • TFS 5:05 PM
      5h
      Nonstop
      PRG 11:05 PM
      Tenerife - Prague | Sun, Dec 13 | Smartwings
      MXN4,148
      37% off
      MXN6,586 MXN4,148
    • TCI 1:00 PM
      17h 25m
      1 stop
      PRG 2:00 PM
      Tenerife - Prague | Sun, Oct 25 | Normal Airline
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Displayed flight fares from Tenerife to Prague are based on average prices across airlines for the next 3 months, according to the latest Trip.com database.

Trip.com Price Insights: Flights from Tenerife South Airport to Vaclav Havel Airport

What is the cheapest month for one-way flights from Tenerife South Airport to Vaclav Havel Airport?

Data is based on average one-way flight prices from Tenerife South Airport to Vaclav Havel Airport in Trip.com's database over the past 12 months.

Based on Trip.com’s data from the past 12 months, if you’re looking for a low-cost one-way ticket from Tenerife South Airport to Vaclav Havel Airport, the best time to buy is in June, with an average price of MXN2,594. You’ll want to avoid July, when the average price can reach as high as MXN5,549.

MXN5,549
MXN4,072
MXN2,594
MXN1,117
    Cheapest
  • MXN3,635
    Oct
  • MXN3,816
    Nov
  • MXN2,906
    Dec
  • MXN2,648
    Jan
  • MXN2,764
    Feb
  • MXN3,790
    Mar
  • MXN4,934
    Apr
  • MXN3,554
    May
  • MXN2,594
    Jun
  • MXN5,549
    Jul
  • MXN4,216
    Aug
  • MXN3,161
    Sep

What is the cheapest day of the week to fly from Tenerife South Airport to Vaclav Havel Airport?

The data is based on the past 12 months and shows the average ticket prices from Tenerife South Airport to Vaclav Havel Airport for each day of the week in the Trip.com database.

Based on Trip.com’s data from the past 12 months, the cheapest day to depart from Tenerife South Airport to Vaclav Havel Airport is Saturday, with average fares typically lower than other days. You’ll want to avoid flying on Thursday, as ticket prices are usually the highest that day.

MXN3,999
MXN3,089
MXN2,179
MXN1,269
    Cheapest
  • MXN3,190
    Mon
  • MXN3,064
    Tue
  • MXN2,668
    Wed
  • MXN3,999
    Thu
  • MXN3,505
    Fri
  • MXN2,179
    Sat
  • MXN3,610
    Sun

Which airline offers the cheapest flights from Tenerife South Airport to Vaclav Havel Airport?

The cheapest airline flying from Tenerife South Airport to Vaclav Havel Airport is easyJet (from MXN950) among 10 carriers operating this route. Based on Trip.com's latest 7-day flight data.

easyJet
From MXN950
Ryanair
From MXN1,060
Jet2.com
From MXN1,297
Wizz Air Malta
From MXN1,299
Volotea
From MXN1,931
Thomson Airways
From MXN2,038
Air France
From MXN2,328
Neos
From MXN2,376
Scandinavian Airlines
From MXN2,441
KLM
From MXN2,615

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What is the flight schedule from Tenerife South Airport to Vaclav Havel Airport?

Check the schedule for flights from Tenerife to Prague and find the flight that best matches your travel plans.

Flight info.
Departure
Arrival
Weekly Schedule

  1. KL2560

    Tenerife South Airport

    7:05 PM

    TFS

    4h 30m

    Nonstop

    12:35 AM

    AMS

    S - T - T - -
    Search

  2. KL1359

    Schiphol Airport

    6:10 PM

    AMS

    1h 25m

    Nonstop

    7:35 PM

    PRG

    S M T W T F S

  3. FR2832

    Tenerife South Airport

    10:00 AM

    TFS

    4h 15m

    Nonstop

    3:15 PM

    BGY

    S M - - T - S
    Search

  4. FR3530

    Il Caravaggio International Airport

    4:30 PM

    BGY

    1h 25m

    Nonstop

    5:55 PM

    PRG

    S M T W T F S

  5. KL2591

    Tenerife South Airport

    7:20 PM

    TFS

    4h 30m

    Nonstop

    12:50 AM

    AMS

    S M - W - F -
    Search

  6. KL1351

    Schiphol Airport

    6:55 AM

    AMS

    1h 25m

    Nonstop

    8:20 AM

    PRG

    S M T W T F S

  7. KL2564

    Tenerife South Airport

    7:20 PM

    TFS

    4h 30m

    Nonstop

    12:50 AM

    AMS

    - - - - - - S
    Search

  8. KL1351

    Schiphol Airport

    6:55 AM

    AMS

    1h 25m

    Nonstop

    8:20 AM

    PRG

    S M T W T F S

  9. U23734

    Tenerife South Airport

    7:20 PM

    TFS

    4h 15m

    Nonstop

    12:35 AM

    MXP

    S M T - T - S
    Search

  10. U23907

    Milan Malpensa Airport

    6:30 AM

    MXP

    1h 35m

    Nonstop

    8:05 AM

    PRG

    S M T - - - -

  11. U23734

    Tenerife South Airport

    7:20 PM

    TFS

    4h 15m

    Nonstop

    12:35 AM

    MXP

    S M T - T - S
    Search

  12. U23909

    Milan Malpensa Airport

    7:10 PM

    MXP

    1h 30m

    Nonstop

    8:40 PM

    PRG

    S - T - T - S

  13. W46324

    Tenerife South Airport

    5:35 PM

    TFS

    4h 20m

    Nonstop

    10:55 PM

    MXP

    S - T - T - -
    Search

  14. U23903

    Milan Malpensa Airport

    4:50 PM

    MXP

    1h 30m

    Nonstop

    6:20 PM

    PRG

    S M T W T F S

  15. FR4345

    Tenerife South Airport

    5:50 PM

    TFS

    4h 15m

    Nonstop

    10:05 PM

    LPL

    S M T W T F S
    Search

  16. U23493

    Liverpool John Lennon Airport

    7:45 AM

    LPL

    2h 15m

    Nonstop

    11:00 AM

    PRG

    S - - - T - -

  17. FR579

    Tenerife South Airport

    7:45 AM

    TFS

    4h 20m

    Nonstop

    12:05 PM

    STN

    S M T W T F S
    Search

  18. FR1374

    London Stansted Airport

    7:20 PM

    STN

    1h 55m

    Nonstop

    10:15 PM

    PRG

    S M T W T F S

  19. D84270

    Tenerife South Airport

    6:15 PM

    TFS

    5h 50m

    Nonstop

    1:05 AM

    ARN

    - M - - - - -
    Search

  20. D84571

    Stockholm Arlanda Airport

    6:50 PM

    ARN

    1h 55m

    Nonstop

    8:45 PM

    PRG

    S - T - - - S
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About Tenerife South Airport and Vaclav Havel Airport

Learn about Tenerife South Airport (TFS) and Vaclav Havel Airport (PRG) — including location, terminals, transportation, and travel tips.

Flight distance 3,577.89 km
Cheapest one-way ticket price MXN1,054
Cheapest return ticket price MXN2,796

FAQs for Tenerife South Airport to Vaclav Havel Airport Flights

  • How long is the flight from Tenerife South Airport to Vaclav Havel Airport?

    Tenerife South Airport to Vaclav Havel Airport takes about 4 hours 44 minutes on average. Actual flight time may vary depending on route, weather and air traffic.
  • There are around 1 daily flights from Tenerife South Airport (TFS) to Vaclav Havel Airport (PRG).
  • The earliest flight from Tenerife South Airport to Vaclav Havel Airport departs at 17:05, and the last departs at 17:05, with about 1 flights per day. Flight times may change, so please check the latest departure and arrival times before you travel.
  • The route from Tenerife South Airport (TFS) to Vaclav Havel Airport (PRG) is quite popular. Without considering departure times or holidays, tickets cost around MXN6,695 in November, the most expensive month to book this route.
  • The latest flight departs from Tenerife South Airport (TFS) at 19:15 and arrives in Vaclav Havel Airport (PRG) at 02:40.
    • The distance from Vaclav Havel Airport Prague to downtown is about 12 km. It takes about 30 minutes by taxi.
  • The closest airport to Vaclav Havel Airport (PRG) is Karlovy Vary Airport. The distance is around 96 km.
  • Eurowings is a very popular airline operating an average of 630 flights per month.
  • One-way flights from Tenerife South Airport to Vaclav Havel Airport currently start from MXN1,054, and round-trip fares start from MXN2,796. The current lowest fare is a Ryanair flight departing on Fri, Nov 13; prices may vary depending on availability.
  • Yes. Smartwings operate direct flights from Tenerife South Airport to Vaclav Havel Airport, with an average flight time of 4 hours 41 minutes, and around 5 weekly flights. Actual flight frequency may vary by season.
  • Based on Trip.com flight data for departures within the next 30 days with at most one stop, the average one-way price from Tenerife South Airport to Vaclav Havel Airport is MXN6,226. Prices may vary depending on the departure date, airline, and availability.
  • Eurowings and Smartwings are the most popular budget airlines flying from Tenerife South Airport to Vaclav Havel Airport, with one-way fares starting from MXN1,054. Compare final prices carefully, as baggage, seat selection and payment fees may apply.
  • Tenerife South Airport to Vaclav Havel Airport operates around 5 weekly flights, mainly by Smartwings. Actual frequency may vary during holidays and seasonal schedule adjustments.
  • Enter Tenerife South Airport and Vaclav Havel Airport, select your departure date and number of passengers, then compare flights by price, flight duration, and baggage allowance. Once you've chosen a fare, review the change and refund rules, fill in passenger details, and pay to receive your booking confirmation.

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Note: Prices shown on this page are estimated lowest price and include all taxes and fees found in the last 24 hours.

Book with no extra fees

Prices displayed in this page are all-inclusive prices (incl. taxes, fuel surcharge, civil aviation development fund, etc) with all fees confirmed before payment. Fees for luggage, meals, WLAN, or other additional services are also included as shown in the flight cards.

Real-time pricing updates

Prices, availability, and travel information on this page were updated within last 24 hours—even in real-time. The more popular the route, the more precise the data.

Change & Cancellation Policy

Trip.com displays flight cancellation and change policies for each flight ticket during the booking process, including fees and applicable conditions. Please check the following scenarios:
Voluntary cancellation/change:
To submit a change or cancellation request, go to the flight bookings page, select the option to change or cancel your booking, choose the relevant passengers and segment, and submit a request. Please note that additional charges may apply according to the airline ticket policy.
Cancellation/change due to a flight schedule change:
If the flight has been rescheduled and you would like to change or cancel your ticket, you can submit an involuntary cancellation request. For more details about change and cancellation policies, please check the customer support pages.