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Latest Reviews for Playa del Carmen Hotels

Riu Playacar - All Inclusive
4.3/5100 Reviews
Stayed for 2 weeks at the end of September, our first visit to Mexico and had a great time. When we arrived at the hotel we got a welcome drink and the staff on the front desk were friendly and gave us our keys and the cards to collect our pool towels. The bedroom was spotlessly clean, very spacious, a well-stocked mini bar, and plenty of towels to use in the bathroom. The safe was free to use and also in the bedroom was an umbrella and an iron and ironing board. The balcony had plenty of room to sit out and a small drying rack which would have been better if it was slightly bigger as you cannot hang anything over the balcony. The pool area was large, the pool to the right of the bar was the noisier pool as that's where the activities took place however if you don't want to join in and have a quieter holiday then the pool to the left is far enough away. The staff from the bar come around the pool taking your orders and also come around with a trolley to make your drinks at your sunbed. The first week we were there you could go down later and get a sunbed, however the second week people seemed to put their towels on very early and we found there was a party of about 18 that put towels on but very rarely actually used the beds, so we had to get up early to get a bed which wasn't really a bad thing as we got the early morning sun before it got too hot. All the staff were very friendly, and the entertainment team were great a big shout out to Mauricio (hope that's how you spell it) as he always had a smile on his face and was definitely born for the job. The evening entertainment is good we also visited the Riu Tequilla at night especially on the Friday nights for neon night and white night which were fantastic and worth a visit. The food was excellent and always plenty of choice, wine and prosecco was always flowing with lunch and the evening meal and nothing was too much trouble for them. If you didn't want to go in for lunch then there is Pepes who does burgers, hotdogs, salad etc that you can sit on your sunbed and eat. We had great holiday and will definitely be returning.
Illusion Boutique "Near Beach"
3.5/5108 Reviews
Do NOT waste your money on this place. It is located right across from the extreamely noicy bare ‘Senor Frog’. It was impossible to get any sleep here because of the extreme noice. And this is NOT mentioned anywhere on ********** or their website. Also the place is worn down and dirty. I changed my room 3 times in one night. All 3 rooms had dirty/stained bedlinen/towels - very disgusting. It was dirty and does absolutely not categorize as a 3/4 star hotel in any way, shape or form. One of the rooms i changed to smelled so bad of either mold or pee..or a combination of both… We had booked 1 week in this place through ********** and unfortunately the hotel was not willing to refund our stay although they promise a totally different experience on **********. We checked out after one night and tried to get a refund wich the hotel refused. So we basically wasted our money. The standard of this hotel is VERY low and you dont want to waste your money here. Breakfast is included - but dont get fooled by this either. The breakfast is the most basic you can imagine and you have to go to another location for this. If you want a good vacation in Playa Del Carmen do NOT go to this hotel.
The Reef Coco Beach Resort & Spa- Optional All Inclusive
3.9/5103 Reviews
The hotel is an older hotel. The location is great for access to the beach and walk around 5th Ave. The bartenders and the travel shop/scuba shop were great the hotel maintenance and front desk staff were not the best. We did have issues with our rooms and they were fixed eventually except the king room that we booked was not available and we had to share a double bed. Iit’s an older hotel with musty smells and stuck drawers. The pool closed early on a Saturday night (8pm) but the mariachi/karaoke can play until 11pm and the noise will carry into the room. The kelp on the beach is filled with sand fleas and we came home with over 100 sand flea bites between the 5 of us. The buffet was ok but not worth $45 per day per person.
Beach Energy by Bfh
3.5/541 Reviews
Non è sicuramente un posto di lusso però e centralissimo,proprio sulla quinta Avenida, è pulito e i ragazzi del personale sono molto bravi. È compresa una esigua colazione e il rapporto qualità / prezzo è buono. Può avere problemi chi ha il sonno leggero per la musica ad alto volume dei locali che ci sono vicini...
Cocos Cabañas Playa del Carmen Adults Only
4.3/536 Reviews
So we are back at Cocos as I type this. I think this is either our 4th or possibly 5th visit since we discovered this hidden gem of a hotel/resort/restaurant . Silvia and Helmut are the most friendly gracious hosts you could ever wish to meet . The food is literally to die for , everything on the menu is beautifully made , presented and tasty. You have to try the wood fired pizzas and calzones . .Calm relaxing pool and dining area and the sandy beach is a two minute walk away . Come for lunch/dinner I guarantee you will want to stay . Well kept cabanas for your stay are more than you need . All the staff are attentive and ready to help you enjoy your stay . It has to be good if we keep coming back . Avoid the crowds and noise of the big resorts try Cocos you won’t be disappointed .
The Royal Haciendas All Suites Resort & Spa
4.3/5102 Reviews
Stayed 3 nights. It is about 10-15 minutes by taxi from the city center. The reasonable price as of May 2019 is 200Bs. When you visit, 300Bs was taken, so please be careful if you have a suitcase. There are not so many restaurants, but the food offered seems to change daily. Dinner can be enjoyed at restaurants that require a bit formal reservation, buffet style restaurants, and teppanyaki restaurants that are limited to the day of the week. There was also a restaurant where you can eat snacks. We did not use room service, but it seemed to be so. All the dishes we ate in the hotel were delicious. During the GW period I visited, a large amount of algae was generated and I could not enter the sea, but the sand was white and very beautiful. I think there are two large pools, a children's pool, and a bath-like pool. Many of the staff are friendly and I think I was able to speak almost in English. The staff of the lobby travel agent was not that kind. Because there was bath in room and view was good, we were able to spend comfortably. It is hotel where we want to stay at again.

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Hotel Info for Travelers

Number of Hotels1,156
Number of Reviews127
Highest Price$6,355
Lowest Price$41
Average Price (Weekends)$1,518
Average Price (Weekdays)$1,496