Hotels near Commerce Plaza, Abilene

We travel frequently and our typical choice of hotel is Hampton Inn. This hotel does not meet our expectations for what we have come to expect from HI. We have stayed at this hotel three times and likely will not be back. The hotel is older, and needs serious updating. Cleanliness is not as expected—mold in the bathrooms, cracked tiles in the bathrooms, dust/debris under the sink, stained lampshade. The beds vary in comfort, but our last one in room 202 was not comfortable, and creaked with movement. As far as service, everyone we encountered was pleasant and accommodating. The breakfast attendant was truly on top of his game. This hotel holds promise, but needs some work.

Very nice hotel with a pool ,& very clean . The outside sitting area has grlls for cooking & a tv very accommodating . But on different note I got 2 rooms both kings with pullout couches . Only to find out that the pullout couches don't pull out . So we had to make pallets for the kids , which I understand doesn't sound like a big deal but for the price I paid for the rooms it was very aggravating . Had I know about the couches I would of got rooms with 2 beds . So yes I'm a little frustrated . Wasn't offered a discount , nothing !!!

Awesome service staff was knowledgable and kind. I was treated like a valued customer not as just another guest. That GM worked overnight and was friendly and professional.We will be staying again for Bike week and for Sturgis.

You get what you pay for. Is good for what it is. I keep going back. The pool is green, though.

The location is right off the interstate and the hotel is new. excellent rooms and great beds with choice of pillows - They have a restaurant with a lounge and breakfast buffet which were open surprise? we decide not to eat but had curbside at Denny`s next door. The down side is there are no other dining options at this exit and all the gas station are off brands

The room we have was very clean and the bed was very comfortable would recommend this to anyone. We have the handicapped bathroom and they supplied everything that we could need for our stay. The staff was very nice

Stayed here on a one-night business trip recently, it’s a good location close to Abilene Christian University, with some pretty strong dining options within a couple of miles (or one could drive 10 minutes to downtown and find some other really good options, too). Seems to be an older property with some roof damage from previous weather, and if your in-room fridge does not produce ice (like what happened with me), there are no icemakers except in the kitchen area, so desk staff will have to help you. I was very pleased that they were able to check me in hour early, but I was not pleased that within 30 seconds into my room, a housekeeper barged in without knocking, because she wasn’t finished cleaning my room yet. I didn’t make a big deal of it, but the kitchen trash remained unemptied, and the bathroom counter was a little bit messy. After my first four hours, my freezer still had not produced any ice, so I took the ice tray down to the front desk to request some ice, and the clerk behind the desk asked me in a very condescending way, “well, did you turn the icemaker on?“ I won’t type how I responded, but she very quickly got me ice from kitchen. Still, this is a very good location away from the downtown area, and let’s face it… Some of the other lodging options closer to downtown are pretty sketchy. This place is quiet, you’re within walking distance of a Hooters (which is actually one of the nicer ones I’ve ever been in), and you’re a very short drive from a lot of other food options. I will definitely stay here again.

Our room was clean and mostly quiet but we could hear the TV from the room next door. Basically appeared to be a new hotel. The pool was stated to be heated but it sure did not feel very warm. Check in was fast and friendly with many choices offered for where to dine. The only knock is the breakfast area is quite small and when it was busy people waiting for their waffles blocked access to the rest of the breakfast wall. If we find ourselves back in Abilene we would stay here again.