InterContinental Adelaide, an IHG Hotel

InterContinental Adelaide, an IHG Hotel Reviews

InterContinental Adelaide, an IHG Hotel

North Terrace, Adelaide, AustraliaView Hotel Details
InterContinental Adelaide, an IHG Hotel
InterContinental Adelaide, an IHG HotelInterContinental Adelaide, an IHG HotelInterContinental Adelaide, an IHG Hotel
Check available rooms for your travel dates
编组 10
We Price Match
1 night

InterContinental Adelaide, an IHG Hotel Guest Reviews

4.2/5
Very Good
125 Reviews
Verified reviews
Location4.1
Amenities4.0
Service4.4
Cleanliness4.2
Filter by:
Sort by:
All Reviews(125)
Positive reviews(121)
Reviews with photos/video(5)
Negative reviews(4)
Sichan Prak
Classic King Room with City View
Stayed in Apr 2024
Other
10 Reviews
5.0
/5
Outstanding
Posted on Apr 25, 2024
It’s Good
Guest User
Classic King Room with City View
Stayed in Mar 2024
Family
1 Reviews
3.5
/5
Posted on Apr 1, 2024
Any ordered services take too long.
Response from Property: Dear Guest,Thank you for sharing your feedback with us. We sincerely apologize for any delays you experienced with our services. We understand the importance of promptness and are actively working to improve our efficiency to ensure a smoother experience for our guests.We appreciate your valuable input and hope to have the opportunity to welcome you back for a more seamless stay.Warm regards,Josh DaviesInterContinental Adelaide
Wong
Classic Twin Room With City View
Stayed in Mar 2024
Family
1 Reviews
4.7
/5
Amazing
Posted on Mar 24, 2024
Staff are nice and helpful. Convenient location and the room is clean and tidy.
Response from Property: Dear Wong,Thank you for choosing InterContinental Adelaide for your recent stay. We greatly appreciate your positive feedback regarding our friendly and attentive staff, convenient location, and well-maintained rooms. Your satisfaction is our priority, and we look forward to welcoming you back for another enjoyable stay.Warm regards,Josh DaviesInterContinental Adelaide
Methane
Classic Room
Stayed in Feb 2024
Couples
12 Reviews
2.5
/5
Posted on Feb 19, 2024
I didn’t look carefully when I booked the hotel. The hotel is next to the Adelaide Railway Station and the security situation is poor. When I went out to buy a bottle of milk at night, I was followed by someone who looked like a homeless person. When I returned to the hotel, I encountered a bad boy in the elevator. , very rude. It has greatly lowered my impression of the city of Adelaide, and I will probably never come again next time. After staying for two days, there was no room cleaning service. The overall management level needs to be improved, and the intercontinental gap is larger than other places. All in all a very bad stay experience. The intercontinental difference compared to Sydney is the distance from the earth to the moon. Apart from being cheap, there are no other advantages. Of course, the reception service at the front desk is still good.
Original TextTranslated by Google
Response from Property: Dear Methane,Thank you for sharing your feedback with us. We regret to hear about the challenges you encountered during your stay. We take the safety and comfort of our guests seriously and apologize for any inconvenience caused by the issues you mentioned.Your comments regarding the cleanliness and overall management have been noted, and we will address them with our team to ensure a better experience for our guests in the future.We are glad to hear that you found our front desk service to be satisfactory. Your feedback is valuable to us as we strive to improve our services. We hope to have the opportunity to welcome you back and provide you with a more positive experience.Best regards,Josh DaviesInterContinental Adelaide
Hilarie
Stayed in Jan 2024
Other
5.0
/5
Outstanding
Posted on Jan 29, 2024
Wonderful place to stay. Close to all amenities. Excellent staff and service.
Troy
Stayed in Jan 2024
Other
5.0
/5
Outstanding
Posted on Jan 27, 2024
Good accommodation close to Rundle Mall, ****** & Adelaide Oval
Troy
Stayed in Jan 2024
Other
5.0
/5
Outstanding
Posted on Jan 27, 2024
Comfortable & clean rooms close to the Mall. Adelaide Oval & ******. Friendly staff
ROB
Stayed in Jan 2024
Couples
5.0
/5
Outstanding
Posted on Jan 18, 2024
Excellent concierge staff
Youlan
Classic King Room with City View
Stayed in Jan 2024
Solo travelers
19 Reviews
5.0
/5
Outstanding
Posted on Apr 18, 2024
非常不錯的
Translate
Response from Property: Dear Youlan,Thank you for sharing your recent experience at InterContinental Adelaide. We're thrilled to learn that you had an exceptional stay with us.Your feedback is truly appreciated, and we look forward to welcoming you back for another memorable stay.Warm regards,Josh DaviesInterContinental Adelaide
Kebuxie
Classic King Room with City View
Stayed in Jan 2024
Solo travelers
3 Reviews
5.0
/5
Outstanding
Posted on Mar 16, 2024
It is the best hotel in Adelaide. Apart from being too expensive, there is nothing wrong with it!
Original TextTranslated by Google
Response from Property: Dear Kebuxie,Thank you for taking the time to share your experience with us. We're delighted to hear that you found your stay at InterContinental Adelaide to be exceptional.We understand your concern regarding pricing, and we continuously strive to provide value for money while maintaining the high standards that our guests expect. Your feedback is invaluable to us as we work towards improving our offerings.We look forward to welcoming you back for another memorable stay in the future.Warm regards,Josh DaviesInterContinental Adelaide
Linwood
Stayed in Jan 2024
Other
5.0
/5
Outstanding
Posted on Jan 15, 2024
It is always a pleasure staying here. The staff truly ensure this is a home away from home for me every time I choose to stay here.
Philip
Stayed in Jan 2024
Couples
4.0
/5
Very Good
Posted on Jan 8, 2024
View and proximity to river was fabulous. Facilities were dated but very clean. Water pressure and showers excellent.
DRAGONzhangyi
Classic Room
Stayed in Jan 2024
Business travelers
30 Reviews
5.0
/5
Outstanding
Posted on Jan 10, 2024
非常好,漂亮美麗
Translate
Response from Property: Dear DRAGONzhangyi,Thank you very much for your glowing review! We are delighted to hear that you found our hotel to be exceptionally beautiful. Your kind words mean a lot to us, and we look forward to welcoming you back to InterContinental Adelaide in the near future.Warm regards,Josh DaviesInterContinental Adelaide
Catherine
Stayed in Jan 2024
Family
5.0
/5
Outstanding
Posted on Jan 3, 2024
Booked a room, river facing, to watch the fireworks on New Year’s Eve and to celebrate a birthdays. It was an awesome experience! Only thing that puzzled me though was, for a five star hotel, No toothbrush in the bathroom toiletry. Overall, 9/10.
Donna
Stayed in Jan 2024
Other
5.0
/5
Outstanding
Posted on Jan 1, 2024
Intercontinental Adelaide is my home away from home. I continue choosing to stay here because from the moment I arrive I’m welcomed by friendly staff. Being the weekend of New Years it was very busy but all the staff were welcoming with a friendly smile. Thank you to all the staff and especially the staff in the Club Lounge who always go above and beyond to make sure I’m taken care of and always have a memorable stay. I really enjoyed using the amenities especially the swimming pool. I hope to be back again soon.