Desk clerk was very nice and tried to help with TV, originally did not show anything because HDMI cord was disconnected -- even when attached, it that only allowed us to watch 1 cannel, CNN. Remote did not work, clerk could not find another that would work. Property very run down, dirty. Bed cover was stained, top sheet was stained, walls had food splatter, toilet had fecal matter on it, bathroom floor had hair on it (have pictures). I realize we booked last minute and did not expect top of the line but basic, clean and sanitary room is expected at any price. Room had an odor when we entered. Later, our "neighbor" was clearly partaking in natural cigarettes, the smell permeated to our room. Will not stay here again.