Hotels near Boots, Al Ain

This hotel came with the recommendation of our local HR Department. Being an experienced business traveller I have high standards and can see beyond the initial wow factors. There was external renovation being completed at the time but hotel cannot be criticised for that. Good view of the mountains and pool from 4th floor room. Quite a lot of families at the pool but careful observation and picking quieter times was easy to do. I now know that for guest picking suites or villas there is a separate, quieter pool. Trader Vics is a feature, as is the downstairs bar. Drinks are good value. Food a little on the expensive side. The key feature for me was the service from staff. Excellent. Will always go the extra mile.

The pool was closed due to maintenance and noone informed us howver thy refered us to their main hotel Ayla grand with a slight upgrade amount and that hotel was a master piece

If I can summarize the experience in this hotel, it's one of the worst hotel I have ever been my whole life. They say it is a four stars hotel, but I assure you it wouldn't even reach the standard of a normal hostel as they are not following the international rules of hospitality, and this comes from a frequent traveler and someone working in hospitality field. Now, to explain my experience it's the first time to face such an issue where the hotel is kicking out their customers. After booking, paying and confirming the reservation for 2 nights 3 days, next day we head to the hotel and we reach 9 pm. As soon as we arrived, the guys gave us the news, yes you have booking but you will stay only 1 night and the next days 12 pm you have to leave as the hotel is booked by the government. When we asked why you didn't inform us earlier, they say we got the news 3 hours ago. Yes they had time to inform us anyways.. then we asked that we need to solve this issue and as they are responsible of this incident, they say we can't do anything for you, check in and leave tomorrow 12 pm. OK what about our money? We shall get it in 4 days to 2 weeks as it's through *********** Away of that, the way of hospitality we have received of lack on communication and handling a furious customer who is coming late night on such Hazzard news. While we were leaving, and after filing a complain to the tourism authority about this hotel that we shall never visit again, they say ” the hotel is being taken for quarantine”.. sorry but why you never even informed us this from the beginning. Why everything has to be late and you have to leave your customer in the street with an unplanned accommodation Such an awful hotel that even iy foenst the one start rating I gave, as if it was me, I would give them maximum QUARTER star. Note: Night shift supervisor with the name Abdul Muthaleb, is a real example of lack in communication and solving problems. Talking to the guest in a manner as if he owns the world saying NO SOLUTION. Complaint has been filed to the tourism authority hoping we get our rights as a customer being humiliated as such.

The location of the hotel was excellent, as it was close the all attractions. We had amazing time at the zoo which was totally worthy of every penny. Facilities were good and they have good choices for swimming pool. Paco bar has good promotion and the food was good. The room was the biggest issue for me. It was too small,especially the toilet. The room had a queen bed, but there wasn't much space to move around. The bathroom was cramped, and the toilet was uncomfortably close to the wall. Overall, the room was not comfortable, and it was kind of disappointed compared with the other radisson blu I had stayed in. Overall it was okay.

Good Relaxing place and nice service's also calm atmosphere.

From the check-in counter, we were warmly greeted and assisted by 2 wonderful/helpful guys (Karim & Ahmed) for our 2 full board connecting rooms and wasn't expecting how huge, neat and cozy the rooms are. Then went to the roof for a swim in their not so big but clean relaxing overlooking swimming pool. But what stood out for us is their food and services, starting from dinner-we were welcomed with pleasant staffs. Overall, the food variety is not that much but the taste and quality were superb (Kudos to the chefs) together with an amazing service from the staffs (Neha, Damith and Shameem), we felt like kings and queens. It's a staycation to remember and worth recommending. We will definitely come back.

It is a nice hotel of the Danat chain, hotels of this chain guarantee they do not disappoint you. But the biggest weak point of this hotel is the room is not noise proof at all. This place is family friendly considering its nice pool area, and the very reason makes this hotel super noisy. It felt like I was sharing a room with a whole family. Still, this hotel is nice in that its staff are very nice and accommodating, its pool area is nice and spacious. It is small but clean, and I liked its balcony too -- you can see Jebel Haffeet snaky road from afar. Its worth the money.

The hotel staff are very friendly and the hygiene is also good. Just in the mall, there are Carrefour and many restaurants. Life is convenient. If you come again, you will choose to stay again. Breakfast is a bit simple, early is not cheap, 65 dirhams, equivalent to more than one hundred yuan. The fly in the ointment is that if the air conditioner is turned on, the ceiling will sound because of thermal expansion and contraction. The glass design of the shower area in the bathroom is unreasonable, and the floor of the shower is filled with water.

Very good recommended for all types of travelers and it has a connected mall which is perfect