To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities4.1
Service4.1
Cleanliness4.5
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All reviews(90)
Positive reviews(86)
Reviews with photos/video(20)
Great location(19)
Awesome stay(13)
Clean and tidy(11)
Classy environment(7)
Great service(7)
Negative reviews(4)
Mr. Alex2045
Standard
Stayed in Nov 2024
Business travelers
33 review
5.0/5
Outstanding
Posted on Nov 15, 2024
Excellent location, first class service at this well established hotel, with a long tradition formerly managed by the hero who in his younger years put the victory flag over Reichstag in Berlin.
This hotel is modern renovated and decorated to s high standard, esthetically and technically. Heating works like a clock, andvroom have s balcony with nice views, with no traffic noise. Nice breakfast too
There are Whoosh Jet and Yandex scooters, cable car, parks, pedestrian street, subway all within walking distance.
6/13
Guest User
Superior King Plus
Stayed in Nov 2024
Family
2 review
5.0/5
Outstanding
Posted on Nov 29, 2024
100% recommended. Bfast is very good. The only problem we had was that the ac was not functioning well looks like it wasnt cleaned recently. Very hot even if its temperature is low already.
Poh Huat
Standard Deluxe
Stayed in Aug 2024
Couples
9 review
4.0/5
Very Good
Posted on Aug 22, 2024
A brand new hotel with strategic location . Value goes into location . Rate 3 star with higher room rate.
Response from Property: Dear Poh Huat, Thank you for choosing the hotel "Almaty!" We value feedback from our guests and always welcome your comments. We are also sincerely glad that you had a pleasant experience at our hotel. We will be glad to see you again! With best wishes, Guest Relations Manager Bolatbekova Aigerim.
Guest User
Standard Deluxe
Stayed in Sep 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Oct 8, 2024
I love this hotel so much. Will book again when I back to Almaty next time.
Response from Property: Dear Guest User,Thank you for the great review and high rating! We are very glad that you liked everything, it is important for us. Come again, we will be glad to see you again!Best Regards, Guest Relations Manager, Bolatbekova Aigerim.
Margarita
Standard
Stayed in Oct 2024
Solo travelers
26 review
4.2/5
Very Good
Posted on Oct 7, 2024
Good location
Response from Property: Dear Margarita, Thank you for choosing the Almaty hotel! I am very pleased that the location of the hotel turned out to be convenient for you. We will be glad to see you again in our hotel! Best Regtads, Guest Relations Manager, Bolatbekova Aigerim
Guest User
Standard Deluxe
Stayed in Sep 2024
Business travelers
1 review
4.5/5
Great
Posted on Oct 25, 2024
Good!
Response from Property: Dear Guest,Thank you for the excellent review and high rating! We are very glad that you liked everything, it is important for us. Come again, we will be glad to see you again!Best Regards, Guest Relations Manager, Bolatbekova Aigerim.
Xiaomaiquanquan
Standard Deluxe
Stayed in Sep 2024
Travel with friends
37 review
5.0/5
Outstanding
Posted on Oct 6, 2024
The hotel is about 15 minutes away from the airport. The room is very clean. There are many drinks in the small refrigerator and a rich breakfast. Turn right at the hotel entrance and take bus No. 12 on the opposite platform for 200 yuan to the second to last stop to reach Almaty National Park.
Original TextTranslated by Google
6/15
Response from Property: Dear Xiaomaiquanquan, Thank you for choosing the Almaty hotel! We greatly value feedback from our guests and always welcome your comments. We are also sincerely glad that you had a pleasant impression of our hotel. We will be glad to see you again! With best wishes, Guest Relations Manager Bolatbekova Aigerim.
Amaerfeibuhuatiemuer
Standard Deluxe
Stayed in Oct 2024
Business travelers
53 review
4.0/5
Very Good
Posted on Oct 28, 2024
New hotel, still a bit of decoration, everything else is good, transportation is convenient.
Facilities: good
Hygiene: good
Environment: good
Service: good Stayed for two nights.
Original TextTranslated by Google
Response from Property: Dear Amaerfeibuhuatiemuer, Thank you for choosing the hotel “Almaty!” We are very pleased that you were comfortable and that you managed to enjoy the beautiful view from the window. We will be glad to see you again in our hotel! Best Regards, Guest Relations Manager, Bolatbekova Aigerim.
독또르비치
Standard
Stayed in Oct 2024
Business travelers
3 review
4.5/5
Great
Posted on Oct 8, 2024
It seems to be clean because it was remodeled.
It says it is a 3-star hotel,
but it is good value for money for a 3-star hotel.
The location is good and the facilities are clean.
There are currency exchange offices, grocery stores, restaurants, and cafes nearby, so there are many options.
Overall, I am satisfied.
Original TextTranslated by Google
Response from Property: Dear 독또르비치,Thank you for choosing our hotel "Almaty!"We are glad that you had a pleasant time and we will be glad to see you again! Best Regards, Guest Relations Manager, Bolatbekova Aigerim.
Guest User
Standard Deluxe
Stayed in Sep 2024
Family
137 review
4.7/5
Amazing
Posted on Sep 30, 2024
Facilities: The hotel is newly renovated, and it is good overall, but the room is too small, which is similar to the 200-yuan hotels in China.
Hygiene: It is relatively clean.
Environment: There are many restaurants and drinks around, and the location is good.
Original TextTranslated by Google
Response from Property: Dear Guest User, Thank you for choosing the hotel "Almaty!" We are very glad that the location of the hotel was convenient for you and you had a chance to enjoy the beautiful view from the window! We are very sorry that the room was too small for you. With your next booking, we offer you a larger room, category Superior. We will be glad to see you again! Best Regards, Guest Relations manager, Bolatbekova Aigerim.
Guest User
Superior Twin
Stayed in Sep 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Sep 22, 2024
The hotel is very conveniently located, directly opposite the National Opera House, and you can see the snow-capped mountains in the distance when you open the window. There are many restaurants around, the scenery is beautiful, and the hotel breakfast is European, which is not bad.
Original TextTranslated by Google
Response from Property: Dear Guest User, Thank you for choosing the Almaty hotel! We greatly value feedback from our guests and always welcome your comments. We are also sincerely glad that you had a pleasant impression of our hotel. We will be glad to see you again! Best Regards, Guest Relations Manager, Bolatbekova Aigerim
Guest User
Superior King Plus
Stayed in Sep 2024
Travel with friends
23 review
4.0/5
Very Good
Posted on Sep 16, 2024
The hotel's surroundings are good, with many small bars and cafes. The hotel's surroundings are good, with many small bars and cafes. The hotel's surroundings are good, with many small bars and cafes.
Original TextTranslated by Google
Response from Property: Dear Guest User, Thank you for choosing the hotel "Almaty!" We are very glad that the location of the hotel was convenient for you. For us, every review of our Guest is a valuable contribution to our development and daily improvement of the conditions of stay of guests. We will definitely share your warm words with the team. Best Regards, Guest Relations Manager, Bolatbekova Aigerim.
Myrza
Standard Deluxe
Stayed in Aug 2024
Business travelers
16 review
4.5/5
Great
Posted on Aug 8, 2024
Facilities: General
Sanitation: Very good
Environment: Very good, next to the pedestrian street, subway, theater, supermarket. Convenient transportation, many places to eat and drink coffee. The balcony of the room on the 8th floor can see the city and the majestic Alatau Mountains.
Original TextTranslated by Google
Response from Property: Dear Myrza, Thank you for choosing the Almaty hotel! We greatly value feedback from our guests and always welcome your comments. We are also sincerely glad that you had a pleasant impression of our hotel. We will be glad to see you again! Best Regards, Guest Relations Manager, Bolatbekova Aigerim.
Wuyuanxinzhonghualongzhidaoxingtianxia
Superior Deluxe
Stayed in Sep 2024
Business travelers
344 review
5.0/5
Outstanding
Posted on Sep 19, 2024
Personally, I think the best hotel in Almaty within 1,000 yuan
Original TextTranslated by Google
6/9
Response from Property: Dear Wuyuanxinzhonghualongzhidaoxingtianxia, Thank you for choosing the hotel "Almaty!" We value feedback from our guests and always welcome your comments. We are very glad that the room rate met your expectations. We will be glad to see you again! Best Regards, Guest Relations Manager Bolatbekova Aigerim.
Ilia B.
Standard Deluxe
Stayed in Oct 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Nov 11, 2024
For its price, it's just a great room🥺
Original TextTranslated by Google
Response from Property: Уважаемый Ilia B, Благодарим Вас за выбор гостиницы "Almaty!" Мы очень ценим обратную связь от наших гостей и всегда рады Вашим комментариям. Мы также искренне рады, что у Вас остались приятные впечатления о нашем отеле. Будем рады видеть вас снова! С наилучшими пожеланиями, Менеджер по работе с гостями Болатбекова Айгерим.