Hotels near Wisp Styling Salon LLC, Altoona

BUYER BEWARE - HOTEL OWNERS ARE THIEVES!!! I made a reservation for two nights with a pre-paid award member rate which included Free Cancellation up through the day before my stay. I phoned the hotel to modify my reservation from two nights to one night two weeks before my stay, and I was told that the hotel would not accommodate my request. I could however stay for one night, but I would be charged for two nights… HUH? Since I did not wish to pay for an extra night I would not be using, I requested to cancel my reservation as I had booked with a clear free cancellation policy which I had in writing. I was then informed that hotel refused to cancel my reservation and they would not refund my payment. When I expressed frustration and disbelief with the hotel’s actions, I was told ‘I could call corporate’. So, I did call corporate and then spent three hours on the phone with various levels of Choice Hotels' customer service. Although every person I spoke to at Choice customer service agreed that the hotel should/must refund my payment, the local hotel management refused to follow the written cancellation policy under my reservation and refund my payment. I was also dumbfounded to learn that Choice customer service appears to be powerless to enforce Choice Corporate Policy even when the local hotel property is in the wrong! So, it was a total waste of a very frustrating three hours to right the hotel’s wrong and secure a refund. Needless to say that I will never be staying in this hotel due to their unscrupulous, unprofessional actions, and I think that you should consider whether you wish to stay in a hotel that does not honor written reservation policies and has total disregard for their customers. Buyer Beware, as this establishment is managed by unethical, dishonorable people who may not honor any reservation or commitment made to you as well. Be very careful before giving them and deposit or advance down payment. There are many other hotels in the area that are cleaner and of higher quality, and I would advise that you 'Hard Pass' on staying at this Quality Inn in Altoona, PA. In a quick read of other comments re: this hotel, I see that others have suffered the same, or similar, treatment/problems as I did. This suggests that the issue described above is not a one-off situation, but rather a more routine practice by this hotel and even more concerning! The hotel owners are Vishalkumar Patel and Rajendrakumar Patel and they should not be trusted! Happy travels,

A no frill hotel with mountain view. The check in staff was a bit too curt, a little smile wouldn't hurt miss. There were some smell when we entered the room. Room needs some freshen up. Breakfast was meh but the coffee was excellent! It was what we expected from a budget hotel. A room to sleep after a long day.

Facilities: Very good, gym, swimming pool, laundry room Environment: The hotel is very new but there is no smell. The opposite is tens of meters away from the cinema. There are Sam and Wal-Mart and Japanese barber shops. Drive for 3 minutes and walk to calculate by yourself. Hygienic: The room was well organized when I checked in. It was very clean. The bathroom was very large compared to the three-star hotel in the United States and the hot water was very big. Friends who often go abroad should know that the water output from foreign hotels is really too urgent. Service: The front desk is very warm, but the room cleaning is not scheduled and will not be actively cleaned. This is not very convenient for guests with poor English.

The hotel is very new, the facilities are very good, the lobby is very good, free parking, you can find places to eat around walking, as well as Chinese food, which is run by a Chinese couple and tastes good.

The hotel is located in the small town of Altuna, about ten minutes drive from the university campus, and about ten minutes from supermarkets such as Wal-Mart and restaurants. The room was clean and tidy, the room was spacious, the breakfast was a bit simple, and the parking was free. This is not bad.

Hotel was clean except the bathroom, the vent had a ton of dust on the vent above the shower, the toilet was dirty. There is a design flaw with the shower allowing water to run down glass door all over the floor, because of that there was a loose tile on wall next to shower. The handle to the shower door was so loose it felt like it was going to break off. The food was pretty good except the sausage links were burnt. The pool was shut down do to maintenance. The rest of the stay was nice, rest of hotel was clean.