Sava Hotel

Disgusting hotel and disgusting staff! This is the worst hotel we encountered on our big trip to Turkey. We booked a hotel room for 2 days. Upon check-in, we paid $106 in cash. We booked through Booking (but paid in cash at the hotel) We got a room on the 2nd floor. At first glance, everything seemed quite acceptable, since we didn’t need much, bed, shower and cleanliness. But the minibar, also known as the refrigerator, was completely stocked with paid drinks, we didn’t plan to use anything, but that’s not the main thing. After I opened the refrigerator, I could not close it, the door was broken. When my husband tried to close it, the door remained in his hands, it simply fell off. The refrigerator itself did not work, purely technically it worked, but did not cool. They called the master, he looked, fixed the door and said that tomorrow he would come and check again. The door to the balcony was broken, it did not close and neither did the window. They could have entered us through the balcony door from the next room, this is not acceptable. We left all our things in the room and went to explore the surrounding area and the sea, and decided to think about how to proceed. We didn’t really like the location of the hotel either, the embankment was dirty and the sea was gray. In order not to spoil our vacation, we decided to take a car and go to another city. In Booking you could cancel the hotel until 18-00, which is what we did. When we returned to the hotel and said that we wanted to move out, with a request to return our money (at least for the second day), we were told that the manager had left and the money would not be returned to us. We packed our things and left for another city, because... We didn’t want to stay in this hotel. When we returned a week later and tried to resolve the issue with the managers, he began to say in a raised tone that we were not his guests, but guests of the booking office. He said that he had paid a commission to the booking company and would not return the money to us, that we were crazy and that he did not intend to talk to us anymore. I do not recommend anyone to stay at this hotel. Always check the number before paying for it!! Our further journey through Turkey was not overshadowed by anything. We lived in different cities and wonderful hotels, at a price even cheaper than this one.

A good hotel, corresponding to its price. The beach is 5 minutes away, all the infrastructure is nearby. I was met at the reception by the manager Ilyas very friendly, I checked in two hours earlier, thanks to him. I recommend the hotel for a visit

Unfortunately, we encountered a scam from the administration of this hotel. We booked this hotel back in January, because we knew that prices would rise closer to the season. Received a confirmation email. A few months later the hotel canceled our reservation without any reason. The reasons were different: at first, it was supposedly necessary to update the card details, although usually the hotel checks the card when booking, in our case in January! but not in May) Then they wrote to us that we can rebook, but at current prices) So the question is still not in the card, but in money, and the amount is twice as high as in January. To be honest, we have never encountered such an attitude towards guests.