Bilem Hotel Beach & Spa

Food was good value for the money Tell me it's good and it's next to the beach Reception was helpful

Merhaba öncelikle otelde ayrılan oda inanılmaz kötüydü. Standart oda almışsınız diyerek bize hizmetli odası verdiler. İtiraz edince bir tık daha farklı bir odaya geçirdiler ama o odada berbattı. Normalde pazar günü çıkış yapmamız gerekirken çarşamba günü çıkış yapmak zorunda kaldık. Hizmet ve oda o kadar kötü ki başka bir otele geçmek zorunda kaldık. Ve parayı iadesi de alamadık tam dört günümüz çöp oldu. Odalar pis ve eski. Kahvaltıda bekleyen malzemeleri her gün yeniden çıkarıyorlar gibi bir hava vardı. Zaten sineklerden yemeye fırsat kalmadı. Masa altlarında öyle böcekler vs vardı. Aklı olan asla otele gelmez. Resmen paramızla rezil oluyorsunuz. Görevliler hiç kurumsal değil ve inanılmaz paspallardı.

Good, i hope to see more

very good hotel nice staff and great and amazing service

Not very satisfied with the room size and other services. I booked my room inclusive of breakfast and dinner. Set breakfast with minimum spread. Dinner was also set with only three options to choose from.

PAS MAL

I stayed at this hotel for 5 nights and was the worst experience I have ever faced staying in hotels. I booked a jacuzzi suite as it was my partners birthday and liked what I saw in the pictures and paid a lot of money for it but when arriving it did not seem to what I saw in the pictures. Everyday I would have to go reception to say my room was not cleaned and no water no toilet roll however they would send someone and give me the stuff needed. When we was ordering food for room service they would get delayed doing other stuff and we would have to wait ages to get our food after several calls. We was spoke to check out in the day time at 12pm but I went to reception and spoke to the chap there and said is it possible to leave at 6pm he said yes sure but you would get charged 15 euro per hour which was fair and I agreed however when I went to checkout at 6pm it was a different staff member there and he charged me 295 euro for the whole day as he said I left at 6 but I said I already agreed something with your staff member can you confirm it with him an rudely he said I have the authority now and I am not calling him and pay the bill of 295 euro . After long arguments and disagreements he was a right stuck up and I ended up paying the 295 euro. Pictures show you something else and when you arrive it’s a different ball game . Guys think twice before booking . I truly never leave reviews in any places I stay at but this one truly needed it. BAD SERVICE BAD HOSPITALITY BAD ATTITUDE