Hampton by Hilton Changsha South Station West Square Reviews
Hampton by Hilton Changsha South Station West Square
Building 10, Jinlun Xingguang Mingzuo, No. 415 Xiangzhang East Road, Yuhua District, Changsha, Hunan, ChinaView hotel details
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Guest Reviews of Hampton by Hilton Changsha South Station West Square
9.6/10
Excellent
9265 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.6
Amenities9.5
Service9.6
Cleanliness9.7
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All reviews(9265)
Positive reviews(9178)
Reviews with photos/video(524)
Friendly front desk staff(2909)
Delicious breakfast(2541)
Classy environment(2130)
Easy to get around(1824)
Many amenities(1733)
Close to train station(588)
Awesome gym(306)
Negative reviews(79)
Guest User
Cozy 2-bed Room
Stayed in Dec 2025
Traveling with friends
2 review
10/10
Outstanding
Posted on Jan 16, 2026
The room was clean, with two large, comfortable beds. I especially loved that the windows could be opened, allowing for excellent air quality!
Original textTranslated by Google
Response from Property: 您的讚美讓歡小朋略羞澀一下,下決定心自我免之,望您歸來之時再贊之,用心將普通的事做到極致,這是歡小朋認真的追求,希爾頓歡朋衹想把最好的留給每一位客人,成為彌足珍貴的記憶————不斷努力的歡小朋~~~
Guest User
Cozy Queen Room
Stayed in Oct 2025
Solo traveler
3 review
10/10
Outstanding
Posted on Nov 19, 2025
Great location, room is clean, wifi speed is super fast in my experience so far in Changsa. Very close to the train station :)
Response from Property: 穿過不同的城市,走過不同的街道,感受不一樣的人文風情,不知道歡小朋是否是您旅途中遇見的最美呢,如果答案是肯定的,要記得常回家看看哦!歡小朋會努力做到更好!——努力中的歡小朋
Guest User
Cozy Queen Room
Stayed in Nov 2025
Traveling with friends
26 review
10/10
Outstanding
Posted on Dec 24, 2025
Very friendly reception staff. The room was spacious and comfortable with quality amenities. It is located near to Changsha South Railway Station but a little far from the subway station.
Response from Property: 嘿嘿,有朋自遠方來,不亦樂乎。感謝老朋友的肯定和支持哦,您的文字讓人如沐春風,歡小朋開心的像吃了蜜糖一樣,甜的不要不要的。原歡朋成為您的第二個家,常回來看看喲,盼望中的歡小朋~~~
Julius Hoh
Cozy 2-bed Room
Stayed in Nov 2025
Business traveler
6 review
10/10
Outstanding
Posted on Dec 15, 2025
Location is great for the travellers who are rushing for the railway the next day, it's super-duper near by Didi.
Great and heart-warming breakfast too.
Response from Property: 所謂"知己“,意在海內存知己,天涯若比鄰。歡小朋家不止是您旅途中的驛站,更是您不論身在何方的好鄰居,能讓您感受家人般的温暖及親切,不再”獨在異鄉為異客“歡小朋將用完善的服務為您增添愉悦而美好的回憶,期待再次相遇哦!——知己歡小朋
Anonymous User
Cozy Queen Room
Stayed in Jul 2025
Solo traveler
9 review
10/10
Outstanding
Posted on Aug 6, 2025
Great hotel close to the railway station
Response from Property: 感謝您的到來和好評喲,讓客人住的舒心是我們努力的目標,哈哈,激動的歡小朋都抑制不住這顆激動的心就是想讓親愛的您知道,在追求不斷進步的同時離不開您的攜手同行,我們將繼續保持高品質的服務、優秀的對客服務,竭力為客人打造舒適温馨的入住環境,再次感謝您的好評,真誠期待您的再次光臨
Guest User
Cozy Queen Room
Stayed in Sep 2025
Couple
10 review
10/10
Outstanding
Posted on Nov 15, 2025
Nice facility, much better than the Hampton in the US. Staff were friendly and helpful. Room was clean with all the over night gadgets.
Response from Property: 快樂從此簡單!長沙南站希爾頓歡朋酒店是希爾頓集團旗下的中高端品牌酒店,歡小朋一直秉承“友善,可靠,關懷,周全”的服務理念,為每一位貴賓客人提供服務,希望能給大家留下美好回憶,真誠期待您的下次光臨,祝您生活愉快哦——活潑的歡小朋
Bk64
Superior Queen Room
Stayed in Feb 2025
Couple
67 review
9.5/10
Amazing
Posted on Mar 26, 2025
The room is big and new. Very close to South Rail station but quite a distance from attractions.
First time trying out Hampton and are happy with it.
6/8
Response from Property: Wow~~~ I'm so happy❤! Such a high recognition from a good friend gives everyone in Huanpeng unlimited motivation and warmth. Your recognition is the greatest support for our Huanpeng family! Your satisfactory feedback makes Huan Xiaopeng very happy. I can't help but want to hum a little song, hahaha! I wish my good friend all the best! ——Happy Huan Xiaopeng
Guest User
Deluxe Queen Room
Stayed in Sep 2025
Couple
3 review
10/10
Outstanding
Posted on Oct 21, 2025
The staff were friendly and great . Room is clean and location are great too.
Response from Property: 親愛的好朋友!您的滿意是我們的榮幸也是我們服務的源動力,對我們服務各方面都很滿意的話辛苦您給予五星好評給予鼓勵哦,您的鼓勵支持是我們酒店的活招牌呢!我們一定會繼續努力,力爭在服務上做得更好!歡朋的發展離不開親的繼續關注與支持哦,我們誠邀您的再次光臨!祝願您闔家幸福,萬事順意!~~~一直在努力的歡小朋
Guest User
Cozy Queen Room
Stayed in Oct 2025
Solo traveler
1 review
10/10
Outstanding
Posted on Nov 6, 2025
Is jodine one thing fresh and hot comes i'm sorry in talking
Response from Property: 很高興您能喜歡我們希爾頓歡朋酒店,喜歡您來,喜歡您再來!希望温暖陪您一路,很高興認識您,歡小朋用心服務每一位客人,我們的努力衹為給每一位客人提供滿意的入住體驗。長沙南站希爾頓歡朋酒店全體員工恭候您的光臨,祝您生活愉快,天天開心喲 —— 開心的歡小朋
Silsea
Cozy 2-bed Room
Stayed in Oct 2024
Family
3 review
8.5/10
Very good
Posted on Nov 4, 2024
recently stayed at this new hotel and had a pleasant experience overall. The rooms were clean, spacious, and stylishly designed, making for a comfortable stay. The location is particularly advantageous, being very close to the train station, which is perfect for travelers looking to explore the area or move on to other destinations.
However, I did have one major expectation that wasn't fully met. Given that this is a Hilton property, I expected that the staff would have a solid English communication to assist international guests more effectively. Additionally, I found the breakfast options to be somewhat limited in terms of variety; I was hoping for a more international selection.
Response from Property: Dear friends, thank you for your support and love for the hotel, Huan Xiaopeng is very happy yo, your support has given Huan Xiaopeng a great power, in the future service we will continue to improve, continue to innovate, and strive to do better, thank you again for your support, I hope you have a different surprise and experience every time you come, every time you can find the feeling of home, I hope I will choose Hilton Pleasure Hotel Changsha South Railway Station again next time.
Guest User
Cozy 2-bed Room
Stayed in Oct 2025
Couple
6 review
6.0/10
Posted on Nov 10, 2025
Overall it’s ok for our transit purposes.
Response from Property: ~謝謝您的支持,您住的滿意,住的舒心,那就是歡小朋莫大的榮耀啦~!我們希望能通過細緻入微的服務和温馨舒適的環境,讓每位客人都能感受到“友善、可靠、關懷、周全”的歡朋精神!!希望下一次相遇能夠早一點到來————————等待您的歡小朋
Guest User
Cozy Queen Room
Stayed in Dec 2024
Solo traveler
3 review
10/10
Outstanding
Posted on Jan 31, 2025
It was third time staying at this hotel. I love the location where is very convenient to get to Changsha south railway station. And the front desk staffs are friendly and helpful. They learnt that I had difficulty to book Didi as I didn’t have a local number to experience the service in mainland China, they volunteered to place the order for me. And this morning when I approached them to ask whether the hotel can extend my check out as my flight to home is at midnight. They were happily to offer me the late checkout. In conclusion, that I am definitely to come back this hotel for the next vacation. :)
Response from Property: 熱情是融化冰川的火焰,熱情是遠 方而來的客人看見的笑臉,熱情是歡小朋持之以恆的態度!博得您的好評支持,是我們不負辛苦的回報。再次感謝客官對歡小朋的高度評 價,歡小朋也很開心能與客官一起在美麗的湞江河畔度過一段美好而又愉悦的時光,歲月靜好,我心安然。客官在入住期間歡小朋也會竭盡全力為客官提供個性化服務,對待每一位到店的客人都會像對待自己的家人一樣,用盡自己的心思為客官服務,一切的一切都是為了客官能夠在這裏住的開心,歡迎客官常回家看看,歡小朋將會用最真誠的笑臉和熱情來期待和客官的相遇哦!
Guest User
Cozy Queen Room
Stayed in Dec 2024
Business traveler
43 review
8.5/10
Very good
Posted on Jan 11, 2025
Few minutes to the Changsha South rail station. Very convenient his location for this reason. Quiet and clean room. Interesting breakfast included on the room price.
Response from Property: Friends come from afar, happy, from the moment of the choice of friends, friends is friends of friends, relatives visit, natural smiling face, service times to. See pro simple and profound praise is really very excited, happy friends will be close to share the comments to the friends of the family, they are very happy, joy on the face, sweet in the heart. See the kiss so recognized Huan Xiaopeng, Huan Xiaopeng also carefully ensure that in the next days Huan Xiaopeng will be more careful to serve every family, and strive to provide the most intimate and meticulous service for every family, looking forward to the next encounter with kiss! A friendship, not far away, you in the bosom, friends, this life have close friends really very happy oh. Take care, all the best. I wish kiss happy happy every day yo! ~ ` `
Guest User
Cozy Queen Room
Stayed in Jun 2024
Business traveler
29 review
9.5/10
Amazing
Posted on Aug 3, 2024
Good location. Good breakfast. Good service
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make continuous efforts to live up to your praise. Thank you again for your recognition of the hotel, look forward to coming again, wish a pleasant trip!
Hyperbiker
Deluxe Queen Room
Stayed in Aug 2024
Solo traveler
13 review
8.5/10
Very good
Posted on Sep 15, 2024
Clean room but there is nothing around the hotel other than it is near to Changsha South HSR station.
I will stay at Changsha Station if I visit Changsha again but not Changsha South.
Response from Property: Seeing your comments and your appreciation of our Changsha South Station Hilton Friends, we only hope that everything we do, we hope to leave you with a good memory. Tired when I want to stop and rest my feet, the first thought in my mind is Huan Xiaopeng. ~~~~ sweet little friend