Hampton by Hilton Changsha South Station West Square Reviews
Hampton by Hilton Changsha South Station West Square
Building 10, Jinlun Xingguang Mingzuo, No.415 Xiangzhang East Road, Changsha, ChinaView Hotel Details
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Hampton by Hilton Changsha South Station West Square Guest Reviews
4.8/5
Amazing
6359 review
Verified reviewsLocation4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All Reviews(6359)
Positive reviews(6289)
Reviews with photos/video(341)
Friendly front desk staff(2025)
Delicious breakfast(1358)
Classy environment(1270)
Easy to get around(931)
Awesome amenities(876)
Many amenities(664)
Close to train station(367)
Negative reviews(70)
Guest User
Cozy Double Room
Stayed in Jun 2024
Business travelers
12 review
Very Good
Posted on Jun 10, 2024
Very suitable for business trip and good location
Want to stay again if go to there.
Response from Property: We are waiting carefully, just to bring you the mostsatisfactory stay experience, very honored to meet with you,thank you for your affirmation and support of the hotel, thestars come every night, migratory birds in the actual return ofchanges, always some wind, some like a dream, some longstay and flowers meet the day, has been deep in the minds ofthe flowers, looking forward to meet with you aga..
Guest User
Cozy Room (2 beds)
Stayed in Jun 2024
Couples
7 review
Great
Posted on Jun 10, 2024
Very clean and well kept hotel. Good staff service. Good breakfast.
Response from Property: Liuxi slowly,time is soft,thank you for the suppour of good friends,we will continue as always good quality and more perfect service, to thank you for your support and love, for every guest to create a satisfactory experience is the goal we have been pursuing,hope that our growth road is full of your footprints-positive happy friends you
W. Impy
Cozy Double Room
Stayed in Aug 2023
Family
6 review
Very Good
Posted on Aug 10, 2023
Stopover for a night. Very good price for what you get. Clean big room, nice breakfast and overal a pleasant experience. If I really need to go to Changsha again I would stay here.
Response from Property: There is a kind of encouragement called affirmation. Thank you very much for choosing the Hilton Huanpeng Hotel in Changsha South Station and giving us such a high rating! Happy friends and friends are all very excited~We are also honored to be able to provide you with service. We will always adhere to the service philosophy of "friendliness, reliability, care, and comprehensiveness" to ensure that you are always satisfied with living like this———— Love your happy little friend
Guest User
Cozy Double Room
Stayed in Feb 2024
Solo travelers
1 review
Posted on Feb 5, 2024
They need to allow modification of the dates of stay in the hotel. Some of the receptionist they need to stop racism. The internet wifi is not strong.
Response from Property: Dear Guest Officer: Hello! We apologize for not being able to provide you with a good stay. During your stay at the hotel, you can call the front desk at any time if you have any questions, we are on standby 24 hours to solve your problems, Hilton Huanpeng Changsha South Station to continuously create a warm and comfortable living environment for guests and strive to meet the requirements of different guests at the highest cost. I wish you a happy life! ~~~
Jimmie d
Cozy Room (2 beds)
Stayed in Jan 2024
Couples
32 review
Posted on Jan 22, 2024
We stayed here to take the train in the morning and everything was very good , shopping and restaurants were close by
Response from Property: Dear guest, hello! Did not get your 5 points of praise, Huan Xiaopeng heart is still a little lost, but we are still glad to get your review of the hotel, so that we have a chance to self-check and self-improvement; Only hope that you can put aside the past, continue to point out the shortcomings of the welcome friends, welcome friends look forward to sincerely look forward to your continued attention and support. I wish: smooth work, good mood every day! -- Happy Xiaopeng who struggles hard
BayaraaBayaraa
Cozy Double Room
Stayed in Apr 2024
Business travelers
3 review
Outstanding
Posted on Apr 21, 2024
Good location clean freindly hotel
Response from Property: Because intimate so comfortable, see your comments, Huan small friends heart is very happy. Yes yes yes yes yes, happy small friends happy to sing ~ Thank you for your five points of praise for the hotel, praise for me is like the colorful fireworks blooming in the night sky, fire tree silver flower, looking at your praise, let me so happy. We will, as always, provide warm and enthusiastic service and look forward to seeing you again! Excited happy friends ~~~
Greenall
Superior Double Room
Stayed in Sep 2023
Solo travelers
26 review
Amazing
Posted on Nov 27, 2023
A comfortable stay, a walking distance from the south station.
Good service
Response from Property: Thank you for your support, you live satisfied, live comfortable, that is the great honor of Huan Xiaopeng ~! We hope that through meticulous service and warm and comfortable environment, each guest can feel the "friendly, reliable, caring, comprehensive" spirit of friends!! I hope the next encounter will come sooner ———————— waiting for your happy little friend
Kitiya
Superior Room (2 beds)
Stayed in Nov 2023
Friends
1 review
Outstanding
Posted on Nov 29, 2023
Reception is very friendly and kind to suggestions.
Response from Property: See your praise,Huan Xiaobao is really super happy,good service you is our greatest honor,more happy is in your journey,we can bring you a warm,can accompany you to spend more happy time,looking forward to your arrival again oh—Meng Meng Huan Xiaobao
Thaweesak Limsardsanakij
Cozy Double Room
Stayed in May 2024
Family
4 review
Very Good
Posted on May 4, 2024
Nice and very clean hotel.
Graham
Deluxe Double Room
Stayed in Dec 2023
Business travelers
5 review
Great
Posted on Dec 6, 2023
Very close to the station which is convenient
Response from Property: See your praise, Huan Xiaobao is really super happy, good service you is our greatest honor, more happy is in your journey, we can bring you a warm, can accompany you to spend more happy time, looking forward to your arrival again oh - Meng Meng Huan Xiaobao
Pappas
Superior Double Room
Stayed in Sep 2023
Business travelers
1 review
Outstanding
Posted on Oct 17, 2023
Nice place to stay with good proximity to the train station.
Response from Property: Dear guest:Hello!It is so lucky to meet you,Thank you very much for your valuable comments.Your comments are our biggest motivation!Carefulservice,geive you a different experience!------Huan Xiaopeng
SHONGKIAT WAJARAKLOET
Cozy Double Room
Stayed in Apr 2024
Friends
2 review
Great
Posted on Apr 12, 2024
Good location, clean
Response from Property: Dear little Lord, thank you for your evaluation, your recognition is the driving force for the progress of small friends, sometimes a memorable is not necessarily luxurious and cumbersome, but more close to the heart of the warmth, the ordinary details do fine and serious will form a great force, small friends are willing to be a warm and simple guardian in the modern rush life. You'll be here! Peng is always here! Waiting for Happy little friend ~~
Anonymous User
Cozy Room (2 beds)
Stayed in Oct 2023
Business travelers
1 review
Outstanding
Posted on Oct 18, 2023
goodlucky
Dadeli
Cozy Room (2 beds)
Stayed in Apr 2023
Business travelers
12 review
Outstanding
Posted on Jun 15, 2023
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Guest User
Cozy Double Room
Stayed in Jun 2024
Family
1 review
Outstanding
Posted on Jun 19, 2024
Bringing my family to Changsha for tourism, I specially chose this hotel which is close to the high-speed railway station. Although the lobby is small, the atmosphere is quite good. The front desk service is very enthusiastic, and there are greetings when you enter the door. In particular, the customer service Xiao Tan is warm and friendly to customers. Seeing that I brought my family, he specially arranged adjacent rooms on the same floor for us, so that it is convenient to take care of them. When he heard that it was my father’s birthday, he also sent a fruit plate, which met customer needs in a timely manner. During the stay in the store, I would like to thank Xiao Tan for his care. The breakfast is rich. I am very satisfied with the stay and it is worth the trip to Changsha.
Original TextTranslated by Google
Response from Property: Satisfaction is only our starting point, surprise and touching are what we are looking for. We will continue to surpass and improve, and look forward to the next beautiful encounter with you. Huan Xiaopeng firmly believes that when you come next time, Xiaopeng will be better than now, and will make you feel as warm as going home. This is your other home~ Happy Huan Xiaopeng~·~·
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