Mercure Antwerp City Centre

Mercure Antwerp City Centre Reviews

Mercure Antwerp City Centre

Quinten Matsijslei 25, Antwerp, BelgiumView Hotel Details
Mercure Antwerp City Centre
Mercure Antwerp City CentreMercure Antwerp City CentreMercure Antwerp City Centre
Check available rooms for your travel dates
编组 10
We Price Match
1 night

Mercure Antwerp City Centre Guest Reviews

4/5
Very Good
76 review
Verified reviews
Location4.0
Amenities3.9
Service4.1
Cleanliness4.0
Filter by:
Sort by:
All Reviews(76)
Positive reviews(69)
Reviews with photos/video(5)
Negative reviews(7)
Felicity
Superior King Room
Stayed in Jul 2022
Family
1 review
4.7/5
Amazing
Posted on Jul 20, 2022
Excellent all round - amazing superior room facing over the Parc Stadt. Massive bed and water provided alongside the usual refreshments. Beautiful city, breakfast and bar staff incredibly friendly and helpful.
S Steinhart
Standard King Room City Side
Stayed in Mar 2023
Friends
1 review
5.0/5
Outstanding
Posted on Mar 31, 2023
Lovely hotel. Great staff
Guest User
Standard King Room City Side
Stayed in Mar 2024
Business travelers
4 review
3.7/5
Posted on Mar 23, 2024
The parking lot is super hard to find. There are one-way lanes all around and the entrance to the parking lot is very narrow.
Original TextTranslated by Google
Guest User
City Side Classic King Room with Sofa
Stayed in Apr 2024
Family
3 review
3.5/5
Posted on Apr 13, 2024
Carpet in the room dirty, bathroom small but neat, price/quality a bit too expensive
Original TextTranslated by Google
Guest User
Standard Twin Room City Side
Stayed in Nov 2023
Business travelers
1 review
4.5/5
Great
Posted on Nov 26, 2023
Great hotel. Good price/quality ratio. Unfortunately, there was no longer a parking space available. A late checkout (after 11:00) was also not possible. Cleaning started early and that was clearly audible. Unfortunately, there is little chance to sleep in. Nice shower and clean bathroom.
Original TextTranslated by Google
NYYC90
Standard King Room City Side
Stayed in May 2023
Friends
108 review
5.0/5
Outstanding
Posted on May 11, 2023
The hotel is located in the city center, you can walk to various attractions, and the hotel has its own parking lot. The rooms are spacious and comfortable.
Original TextTranslated by Google
Guest User
Standard King Room City Side
Stayed in Jul 2022
Couples
1 review
4.5/5
Great
Posted on Aug 4, 2022
Had a nice stay at the hotel. It was clean and tidy. Did not use breakfast service. The only point of criticism was that the use of the car park was not notified in advance by the tour company that it was Euro 19 per day. Paid half in the end. There was also no information bulletin in the room about the facilities in the hotel. (safe/breakfast/telephone/lighting/TV remote control/cleaning)
Original TextTranslated by Google
Guest User
Standard King Room City Side
Stayed in Jul 2022
Couples
1 review
5.0/5
Outstanding
Posted on Jul 24, 2022
Nice room and delicious breakfast. Nice and close to the station.
Original TextTranslated by Google
Guest User
Stayed in Apr 2024
Other
0 review
5.0/5
Outstanding
Posted on Apr 1, 2024
The breakfast foods are excellent and plenty foods you can choose too. The team are very assistanting to the guest, and very friendly, and smiling. I will highly recommended it to my friends. The team are very good. Very nice location Hassan
WWee
Stayed in Mar 2024
Couples
5.0/5
Outstanding
Posted on Mar 16, 2024
Welcoming hotel. Staff exceptional. So helpful. Room very nice. Spacious. Lift to all floors. Cleaning exceptional. Well located close to railway station. Although a short walk taxis were happy to do the small run to help us with our luggage. Antwerp is a wonderful place and this hotel and its staff were exceptional
Guest User
Stayed in Feb 2024
Other
0 review
4.0/5
Very Good
Posted on Feb 25, 2024
We spent 2 nights at this hotel. Location is excellent in the diamond area of Antwerp. The front office staff is kind. The rooms are renovated and clean. The beds are comfortable. The breakfast is generous and tasty. It is possible to park within walking distance of the hotel. We enjoyed our experience.
Guest User
Stayed in Aug 2023
Couples
0 review
5.0/5
Outstanding
Posted on Aug 17, 2023
A very good time to chill out with a good mojito with the bartenders. The localisation of the hotel is very Nice, closed to the centre and the Park of Antwerpen. Strongly recommand the bartender from Egypt! I do recommend this kind of time dor business.
Response from Property: Dear Stéphane, Thank you for taking the time to review your stay. We are delighted to hear that you enjoyed our convenient location near the city center and the beautiful park of Antwerp. It's also great to know that our bartender made a positive impression on you with his mojitos. Your kind words and recommendation are truly appreciated. Thank you again; we look forward to welcoming you back soon. Kind regards,
Brett
Stayed in Feb 2024
Other
3.0/5
Posted on Feb 14, 2024
OK Hotel Reception staff are nice I wanted to use the fitness room and I wasn't told it was closed for repair - which was annoying
Guest User
Stayed in Aug 2023
Family
0 review
5.0/5
Outstanding
Posted on Aug 14, 2023
We spent four nights at the Mercure City Centre Antwerp and couldn’t have been happier with the amenities and service. The rooms were spacious, clean and had everything we could have needed. The breakfast selection was excellent- good quality hot and cold buffet and freshly baked bread and pastries. The waffles are particularly good and Tamara and Darol who were looking after guests at breakfast couldn’t have been more friendly and helpful!! There is a convivial atmosphere at breakfast and that is thanks to the staff! I also want to thank Omar and Hassan who take care of the guests at the bar in the evening for looking after us so well. To say nothing was too much trouble is a complete understatement, these guys were outdoing themselves with the care and attention to everything! Each drink made at the bar was made with love and this really elevated our experience at the hotel! I truly recommend the Hol Hol Special cocktail!!! The location of the hotel is just right- walking distance to the heart of the city with a lovely park opposite which has a lake and children’s playground. It’s very close to all of the tourist spots yet manages to give the impression that it’s in a quiet secluded area out of town. Highly recommend for family and business breaks in Antwerp!
Response from Property: Hi Kirsty, Thank you for this positive review. We are delighted to hear that you found our rooms spacious, clean, and well-equipped. It's great to know that you enjoyed our extensive breakfast selection, including the delicious waffles, and appreciated the friendly and helpful service provided by Tamara and Darol. We take pride in offering a warm and welcoming atmosphere for our guests, and we're glad that Omar and Hassan at the bar contributed to your positive experience with their attentive service and delightful cocktails. Our location is indeed ideal for exploring the city, with the park opposite the hotel and many tourist attractions within walking distance. We are pleased that you found this convenient for your family and business break in Antwerp. We hope to see you again soon. Best wishes,
T J
Stayed in Jan 2024
Business travelers
5.0/5
Outstanding
Posted on Jan 31, 2024
Nice hotel in a great location. The city centre is walkable and parking is available in the vicinity at 19Euros per day which is a good price for Antwerp. Great staff that is attentive and genuinly kind. Very clean rooms. Bar has nice selection of beers.