QC Termemontebianco

Perfect hotel to enjoy relax. Good dinner and staff was friendly and explained everything we needed.

perfect stay, very good rooms, rich brekfast, good wellness center

Splendid resort. However, the personnel (from the receptionists to the waitresses in the restaurant) overloaded and not very careful in keeping the standard that the level of the hotel requires. Quite upsetting to see people showing up for breakfast and (especially) for dinner in ropes and sleepers, serving themselves by touching food rather than following the required healthy standard using the correct cutlery. The maitre is supposed to monitor more closely what is going on the room.

Considering the price of 430€ per night for one standard double room, this hotel is unreasonably expensive for what it offers. The building needs renovation, especially the rooms (and even more the bathroom!!) that are nothing else than a standard room in any average 3 stars hotel anywhere else which hasn’t been renovated in some decades - you can hear the traffic passing by on the street in front of the hotel, the noisy fridge during the night as well as everything that happens in the corridor and in the other rooms next door - very noisy especially in the morning when people go to breakfast and the cleaning staff is busy in making the rooms. The SPA/Thermal area is the only nice and up to date area but the staff at the SPA reception when I asked what were the options in terms of “activities” / features of the SPA area - as it was the first time for us there - just told us: “you get in and you’ll find there the path” … and they didn’t show any proactivity in asking us if we needed some towels for the sauna or some flip flops or anything else… and that’s it in regards to the service of a 4-Star QC Wellness Hotel! On the check-out day, despite the “do not disturb” sign hanging on the door, the cleaning lady just entered our room before the checkout time to see if she could already start making the room. For the breakfast (which is a good but not an exceptional one) if you want you can order an omelette….but you have to pay it extra!!! Considering that we spent 860€ for 2 nights…isn’t this ridiculous?!? All in all it’s a matter of value for money: the Spa is ok, the hotel not - I’d suggest to anyone to look for a stay in another hotel and if interested in the thermal/spa area to buy the daily entrance fee. A correct price for the hotel rooms in the current not renovated conditions shouldn’t exceed the 200€/night (which in my opinion would still be expensive!).

QCTerme Chamonix is quite dirty, unhelpful desk and badly managed. Employees are pressed to refuse to servicerequests from customers due to observation cameras all over! Stay away from this spa! There are much better ones in Cham region and behind MB Tunnel