Courtyard Paris Arcueil

The hotel was lovely to stay in, with well-kept, clean rooms and helpful staff (special thanks to Tanjim for assuring a smooth check-in process and arranging everything for us, security at night (unfortunately I don't remember the name) for helping us out everytime). Exploring the city was easier too due to the location's convenience. Overall, it was a pleasant and reasonably priced experience.

I have stayed at various Marriott hotels before, but this one was by far the worst experience. The staff at check-in were rude and impatient, which set a negative tone for the rest of our stay. We encountered issues with the room being overheated, which we reported twice during our stay, but nothing was done to resolve. Additionally, the water fountains in the corridors were constantly out of use, which was inconvenient—the basic facilities, including the breakfast area, served a standard continental breakfast. On a positive note, the hotel's location is convenient. It is close to a shopping centre and a couple of restaurants. It is also about a 10-minute walk to RER B, which makes transportation relatively easy. However, the overall experience was subpar for our price, and I would not recommend this hotel to anyone. Suggestions to Management: Please provide proper training for your staff. Their manners were terrible, particularly the Asian gentleman at the front desk, whose attitude was especially disrespectful. Address the issues with room temperatures and ensure that facility maintenance, such as water fountains, is up to standard. Overall, this hotel needs significant improvements in both service and amenities to justify its price.

So the hotel had temperature regulation problems and it was super hot all the time. I basically had to leave my room window open to air it out. Other than that the breakfast was okay, but they did give it to me as I'm a titanium member and courtyards aren't obligated to give anything beyond a $10 per person per day benefit. The location to the metro is convenient along with the RER to CDG airport.

I almost felt like giving them a two star, but I decided to error on the way of being kind. The hotel is pretty far out of town and taxi rides will cost you about €20 each way. When we arrived at the hotel, we had seen it $70 cheaper online that same day but they said since we had booked out a long ways in advance. We had to stay with the rate we started with. Some of the front desk, workers were nice but there was one gentleman that was there during the day and he just rolled his eyes at everybody and hardly ever smiled. We are Marriott titanium members and the breakfast was just OK. They did just replace the carpets and tried to update the hotel, but the air in the room was not at a comfortable level. I personally would find another hotel the next time.