Super 8 by Wyndham Arkansas City KS Reviews

Nice and clean hotel with good service

This place has some shady practices, is outdated, and one of the employees is extremely rude. There are some really adorable kids who utilize the place as a playground which made me feel a tad safer staying there

Over priced rude staff and wouldn’t reimburse. I reserved for a suite and didn’t get it. My key card had to be reset twice and the elevator didn’t work. so after getting there with all my luggage, blocking it up two flights of stairs, had to turn around and walk down two flights of stairs with all my luggage because my key didn’t work

Amazing staff, dog friendly, offered extended stays. Decent prices, clean rooms, good breakfast. Decent size rooms, clean, everything is clean. While staying we had a queen size double room we asked to switch to a king staff had no issues accommodating to our liking.

The stay was great didnt get bothers was quiet laid bavk comfy nonworries the cleansing need more work and training but overall great service and stay prices are too high for booking stay that multiple days or those permanently stay there. Need give better discounts and check out times and dates

Not a great stay. My carpet wasn't vacuumed, there was a used filter in the coffee pot, no washrags in the bathroom, the door leading to the outside was unlocked when I arrived, and the wifi was terrible. Also the desk chair was torn up in the back. I stayed in room 116 at the end of the hallway. I was so disappointed by the condition and cleanliness of the room I didn't even bother checking out the breakfast. The only positive is that the bed was comfortable

AVOID THIS HOTEL. Desk clerk charged me $250 for a 12 year old tv that had burnt out in one corner long before my stay. When I went to call the disgruntled gentleman who checked me in late night for my reservation answered the phone was very rude that I did the damage and even if I didn’t anything not working should be reported at checkout or you are liable. Refused to email or send me me any paperwork or invoices for it and that he was supposedly the owner and this decision was final. Please stay away you will see below there reviews of fraudulent charges, broken amenities, outdated and tan down rooms and there’s several other MENTIONING THEY HAD BROKE TV’s AS WELL.

Please avoid this hotel I wish I had read the reviews about everything being broken and fraudulent charges. I was charged $250 randomly after leaving for a 12 year old tv that’s burnt out in the corner prior to my stay. I called the hotel number the next day and it was the same disgruntled gentleman who checked us in late night for our reservation he was immediately rude and argumentative, said many things that ended up being untrue and refused to send me any information or invoices for charges then gave me a fake email and told me if I don’t report something broken at check out I have to pay for it (as if it’s my responsibility to list the many things wrong with their place) and that he was the owner and that there is no one else to speak to and that it was his decision and final. Besides the nice lady who checked me out the next morning it was a definite terrible experience. Make sure and do what I didn’t and read prior reviews which mentioning the rude employ, double and random charges to cards, outdated and worn down rooms and broken amenities and even one mentioning their TV WAS BROKE TOO. It was not money I had to just give away, there has been no resolution to this.

From doors not opening to our room not locking and being told it’s okay. They do not clean your room even if you stay a week. When asking for a new towel we were given towels with holes in them / paper thin. Manager / Owner was rude and did not care.

Everything is broken - sheets are from 1970 - towels are paper thin with holes in them. Staff does not clean rooms on multiple night stays - even if you ask they lie and say tomorrow. Door to our room did not lock and we were told it’s okay. Security cameras around the place were non existent. Outside door key cards did not work. New manager / owner was rude. We have stayed at this property for over 12 years - worst it has been!

I booked rooms 2 weeks ahead of time one disabled room for my elderly parents and our room with a king bed get to the hotel and no disability rooms for my parents and our room was a double beds instead of king bed what good is it to book rooms ahead of time when you don’t even get close to what you want

Booked a King Room, we arrived after 11pm and were asked if we had to have a room on the top floor and if we did we would have to wait for it to be cleaned, lower level was fine but our room was two double beds-whatever, we would deal with it. The TV didn’t work. Breakfast the morning was fine but the area wasn’t very clean; we only had one towel in our room and when I ask for a second for my husband, I was told no one did laundry last night!!! As my husband was drying off with our one wet towel another guest walked into our room! They had a key to our room!!! They apologized and left but a minute later our door was opened again. This time it was staff-they said “I thought you checked out already” and walked back out. How does that happen???

The room was just fine, but they were very under-staffed. The breakfast was poor, the ice machine broke, and wifi was out for a while. The location was fine which was good as there are few choices in Ark City.

The workers were friendly and helpful. They got us things that we asked for and got it to us in a reasonable time