Hotels near Federacion de Familias Para La Paz Y La Unificación Mundial - Sede Central de Asunción, Asuncion

I arrived on 12 th of march after flying over from europe. I spent the day exchanging money, had a tour around Asuncion, had dinner, and afterwards I just wanted to sleep. But sleeping is a no go in this hotel, because there is this bar Acuarela on the top, where the swimming pool is. And they play music so load, that the walls are shaking. I went up there to complain, but the music up there is so load, that you have to stick the finger in yout ears, and nobody understands you or wants to understand you anyway. I was really, really tired, but the basses were too loud. I tried to relax, but how can you relax with basses imitating fast heart beats. I hoped the music would stop at 12.00 o clock, but it did not. Then I hoped it would stop at 1.00 o clock, but it did not. Then I hoped, it would stop at 3 o clock, but the music went on and on even harder than before. The discjockey probably is deaf. At 5 o clock I finally gave up hope, and got up, as I had to leave the hotel at 8 o clock anyway. Eventually I went down to have breakfast, where the next disappointment waited for me: No breakfast buffet at all, but just one waiter, you have to wait for. Eventually he finds the time to ask you what kind of coffee you want. And then you have to wait again, and all you get is a very small breakfast ( 1 small croissant, 1 slice of cheese, 1 slice of ham, jam and your coffee). Conclusion: Go somewhere else if you want to enjoy a good night s sleep. Avoid this hotel as it is not a hotel but a discothec.

La atención agradable, las habitaciones limpias, el desayuno normal. El patio muy lindo con dos piscinas bien mantenidas. Las habitaciones más nuevas (ala derrcha) son mejores, nos tocó la habitación nro 11 y lamentablemente un fiasco, las mamparas del baño despegadas, muy mala presión de agua en el lavabo, al correr el agua del inodoro sigue corriendo y no se vuelve a cargar hasta que se lo acomoda, mala iluminación, no hay como apagar la luz al lado de la cama (hay que levant****), el ventilador de techo tiene una sola velocidad y las almohadas son finitas y muy viejas. Mis familiares se alojaron en la 82 y la diferencia es abismal. Si van al hotel revisen el cuarto antes de aceptar.

I LIKE THIS HOTEL MOST FROM 5 OTHER HOTELS I STAYED IN ASUNCION. IT IS ALSO THE NEWEST HOTEL FRFOM ALL AND THE BEST ONE I EXPERIENCED SO FAR IN ASUNCION.

We spent two days here after a week in the countryside. We were recognized as Spire Elite and upgraded to #601 as I requested because it has a view of the river. The room was spotless, comfy bed, large tub with a walk in shower. Huge selection of channels on the tv. Large swimming pool on five. The water was cold but clean. The club lounge is closed so breakfast was in the street level lounge as well as happy hour. Few guest because of the quarantine. Aureliano checked us in and the other ladies at reception were always helpful, I would recommend this hotel to anyone and we will stay here again when return. They take Coveid precautions serious.

Early check in [at noon on a group tour] was very much appreciated after long flights yesterday. The bed is hard which I like. Everything is clean save for the black hand print behind the nifty chair. No tea and coffee facilities in the room is a real negative. While there is java [coin operated; good grief] in reception, that area does not have the comfortable feel of the hotel across the road. There’s a stocked fridge which went unused like stocked fridges I have seen elsewhere in the world. The pool and Negroni bar on the 15th floor have a striking setting. Frustrating that area only opens at 0900; no sense. Even worse is when I tried to access the area at 0915 it was still locked; somebody did not get the memo. Four elevators certainly helped. The main floor restaurant Takuare’e was the breakfast venue, an ample buffet. The restaurant is quite large, as the hotel has some 300 rooms. For visitors, the surrounding area does have some nice neighbourhoods to walk but the city’s historic center is a cab ride away. Maybe the hotel did not completely live up to its name but it is a good option.

Cuando hablo de atención al cliente en mis clases o mis consultorías, me refiero a estas cosas Comienzo por decirte que me hospedé en Asunción desde el 4 al 6 de abril El dia 5 fui a desayunar y dentro de las opciones disponible había un plato que me llamó la atención: unas albondigas. Las probé y realmente estaban exquisitas (se parecían a las que me hacía mi madre cuando era pequeño, hoy tengo 66 años ya). Cuando se acabaron una señorita se encargó de reemplazarlas por otra fuente y cuando pasé junto a ella cuando lo hacía, la felicité por el sabor y la calidad de las albóndigas. Lo cual agradeció. Al día siguiente me volví a dirigir a desayunar deseoso de seguir degustando las albóndigas pero para mi sorpresa no había (el hotel cambia el menú periódicamente). De todos modos todo el desayuno estuvo exquisito, claro. Cuando me retiré, al pasar por el lobby, estaba la señorita del dia anterior junto con la recepcionista y le comenté que no había podido repetir las albóndigas porque no estaban disponibles. Ella se excusó y me explicó lo de la rotación del menú y me dijo, con una sonrisa, que seguramente en mi próxima estadía podría volver a comerlas. Salí a hacer mis cosas y volví para almorzar en el hotel previo a mi check out. Elegí un plato para hacerlo. Estaba almorzando cuando se me acerca el mesero con un plato y con una sonrisa me dice ”Señor, esto es cortesía del hotel y de la chef”. Agradecí y miré de qué se trataba no sin cierta sorpresa, dado que tampoco soy cliente habitual como para merecer esa atención. ¿Qué había en el plato?: Sí, mis albondigas!!! La señorita que he mencionado en varias oportunidades, era la chef de nombre GUADALUPE AGUILAR, quien con una sonrisa me miraba detrás de la barra y luego volvió a sus quehaceres. ¡Me quedé con la boca abierta!!! Felicito a Guadalupe por su gesto, felicito al Hotel por confiar en personas como ella. No tengas dudas que esa experiencia la comentaré en todos los ámbitos en los que tenga oportunidad, ya sea en mi círculo de conocidos, en mis clases de la universidad, en mis conferencias, en charlas con mis clientes y seguramente también en mi blog como un gran ejemplo de lo que significa la atención al cliente. Si en el mundo hubiera muchas más personas como Guadalupe Aguilar, no tengo dudas que sería un mejor lugar para vivir. Me parece que es una historia que merece llegar a tus oídos. Porque no es casual que la gente tenga esa actitud. Alguien le seleccionó, alguien quizás le habló sobre cómo lograr sacarle una sonrisa al corazón del cliente y todos merecen mi reconocimiento y felicitaciones. es el correo que le envié al Gerente General del Hotel Aloft de Asunción del Paraguay por una experiencia que tuve en el hotel fue una experiencia increíble, y eso que uno se llena la boca hablando de esto.. pero vivirlo (y recibirlo) es distinto

The hotel is comfortable, accessible, the service is very good, the buffet is good, the service is excellent the attention is always friendly. The food and room service is very good, the drinks well prepared The restaurant and breakfast service, always with a smile Graciela and very attentive Miracles

The location is in the city center and travel is very convenient. The hotel service is very good, the breakfast is also varied, the price is good, it is the first choice for travel. There are many shopping malls and restaurants nearby, making it easy to eat.

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