Hotels near Crystal Caves Family Entertainment Center in Auburn

This place is starting to show its age after a renovation a few years back. We recently stayed in room 109, and had multiple issues. The bi-fold door on the closet was off its track. I tried to fix it myself, but was not able to get it put back in place. The bathroom vent fan did not work. The tub drained slow to the point you stand in a few inches of water while taking a shower. The shower floor was extremely slippery, which was surprising to us given that this room is set up for accessible visitors. The bathroom door squeaked pretty loudly when you moved it. The room smelled vaguely of cigarette smoke, surprising for a 100% smoke-free building, but customers smoke just outside the entry doors and thus the smoke seeps in. I was not able to use the WiFi in our room as my laptop warned that it wasn't secure and wasn't safe - not usually a problem at other hotels. My phone connected fine, but I decided to just use 4G as it was faster and more secure. When we checked in, the desk staff was wearing a mask, but when we checked out, the young woman at the front desk had no mask on, despite signs all over the lobby stating masks were required. May not be the fault of the hotel, but the clientele this place attracts is starting to go downhill. Too bad, because the location for this place is pretty convenient and it has good parking.

Hello my name is Jonathan my wife and I checked in to Marriott Auburn Massachusetts under emergency circumstances where I could not find either a handicapped apartment or home to lease for my wife and myself we paid all the pocket over a 9-month period over $32,000 from the day we checked in I was not sure how long we were going to be there because that depended upon us finding housing for my wife who has mobility difficulties upon checking in I asked the hotel about the Marriott points that would entire the last two a free night over 9 months I gave them $32,000 and never received even one free night upon talking with another couple who was staying there for a similar situation they had only been there a little over 3 months and when they told me they had received 15 free nights or more at that point I went in to speak with the manager it ended up where we were evicted after giving them over $32,000 and never even receiving one free night the other couple who the gentleman was a black man and his fiance who was pregnant with wife were also forced out of the hotel by the hotel in local police which was a fracture of their civil rights as a couple legally the police did not have the authority to remove them nevertheless they did the state police did not defend this couple nor the local police could never get a complaint into corporate they just did not seem to care I am writing this review to let you know that I would never recommend Marriott for anything the manager of that particular hotel treated both me and my wife and that of a couple in a way that should be criminal

I would give this hotel a 5 star rating based on Carmen's welcome and service at the front desk alone. We booked a king suite, last minute booking and hotel was quite full. Room had all the appearances of a post covid hotel room. Armoire, not a closet; wall mounted toiletries (dove shampoo, conditioner and body wash), no hand soap, no lotion or kleenex. In fairness. I didn't ask the desk although they do offer this option.Excellent wifi, iron, ironing board, microwave and fridge in our room. Small exercise room open but not ”spa” area. Breakfast starts at 7 and behind closed doors so dont go early. Usual offerings but fresh and plentiful. Coffee station outside which you can access before 7. When ou exit the hotel, walk down the ”hill” turn right and walk on the sidewalk under the overpass you'll find Bentley's Pub. Nice walking distance (5 minutes) , great service and generous, wholesome food.

When I checked in I was told I was a gold a member but never received any perks for being a gold member. The TV didn’t work. I called to the desk to report it and was left on hold. No one came back. The next morning I reported it again and was told it would be fixed by the time I got back. Was gone 8 hours and tv still not fixed. I had to call down again and get really firm. Went out to dinner and when I got back I had different tv with the same dirty remote and it did t work to program the tv so had to go up to the tv to change the channel and volume. The bathtub had hair in it when I went to take a shower. I’ve stayed here a couple of times before but they don’t have to worry about me ever staying here again.

Except for a bit noisy on the side of the road, everything else was good and the breakfast was very rich! The room has microwave, refrigerator, induction cooker, tableware, you can cook your own! Convenient transportation, opposite the train station and bus station.

Clean and smells good!, ample parking space, there is a bar, conference center, friendly and courteous service and lastly there is a warm free cookie welcome gift! 😁 Place is also near restaurants with different cuisines. A great location for a stopover! Room and Bathroom is also elegant looking!

Great service. Cleanliness in lobby and hallways are great. In the suit however, I had to change the sheets myself because of stains and hair. Also had to wipe the walls in shower due to brown smudges. Otherwnice place to stay

With a stay at Hunters Grille and Tap at The Grafton Inn in Grafton, you'll be in the historical district, within a 15-minute drive of DCU Center and Hassanamesit Woods. This inn is 2.7 mi (4.4 km) from The Willard House & Clock Museum and 3.4 mi (5.5 km) from Cummings School of Veterinary Medicine at Tufts University.Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and a fireplace in the lobby.At Hunters Grille and Tap at The Grafton Inn, enjoy a satisfying meal at the restaurant.Free self parking is available onsite.Make yourself at home in one of the 5 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and complimentary toiletries. Conveniences include irons/ironing boards, and housekeeping is provided daily.

With a stay at Holiday Inn Express Boston - Milford, an IHG Hotel in Milford, you'll be within a 15-minute drive of Wrentham Village Premium Outlets and Vietnam Mountain Biking Trail. This hotel is 3.1 mi (5 km) from Dana-Farber/Brigham and Women's Cancer Center at Milford Regional Medical Center and 3.7 mi (5.9 km) from The Tasting Room - An Italian Wine Shop.Be sure to enjoy recreational amenities, including an indoor pool, a spa tub, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, a fireplace in the lobby, and a vending machine. Getting to nearby attractions is a breeze with the complimentary area shuttle that operates within 5 mi.Grab a bite from the grocery/convenience store serving guests of Holiday Inn Express Boston - Milford, an IHG Hotel. A complimentary buffet breakfast is included.Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Milford? This hotel has 484 square feet (45 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.Make yourself at home in one of the 119 guestrooms featuring refrigerators and microwaves. 43-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

Large and grand, this hotel is a gem in Southbridge. It's beautiful, comfortable, and the service is very welcoming. I've been staying there for work couple days per week for over two years and it's my home away from home. With the restaurant now open 7 days per week again, it's got everything I need (including pool, gym). BEST VALUE IN THE AREA.