Hotels near Old Mount Eden Prison, Auckland

Very nice. Big house and good good service. Easy to anywhere.

Stayed at Stamford plaza for 10 days, in hotel isolation. Despite this being a daunting experience, the staff couldn’t have been more helpful and accommodating. Room was clean, lovely bathroom, staff always answered calls and were quick to provide help. Thank you so much, will definitely stay upon future visits to Auckland.

PLEASE READ - WORST ACCOMMODATION EVER! I WISH I could give this place no stars. Their customer service is appauling! I am shocked with how we were treated and would rather stay anywhere else. My partner and I had booked to stay here for two nights. On the last day we checked out at 10am and asked if we could leave our bags behind the counter to come and collect later. The issue is, you cannot enter the building unless you have a key card, and as we were checked out we didn’t have one. But as this is standard there is always someone there to let you in. We returned when we were ready to leave and no one was there. We rung and rung the doorbell for 30 minutes… We tried to call their phone but… wait for it… they have NO working number. We proceeded to wait longer another half an hour and MISSED OUR FLIGHT. All our luggage, belongings and keys were in there. Once someone came down they said they were upstairs. We had to pay $200 to rebook our missed flights for the next day and asked if we could have a free night. The lady offered to pay but we said no. She gave us the key card and let us have a free night. We were approached later by another man who asked us to pay. we explained what happened and said we either stay here for free or will find somewhere else. We were HAPPY to go anywhere else if they didn’t want a free night. We were not staying there or forcing ourselves there. The man said he will see what he can do. The next day we checked out. The first girl (who’s fault it was to begin with) was there and said nothing. They later proceeded to CHARGE MY CARD!! we approached the manager and turns out the girl LIED!! and said we were just going to pay and that it wasn’t her fault. And the manager basically said we have to pay. she said she can check the security footage to see if our story is right, that we waited, and waited, and rung (We were on the phone with 105 as we were so desperate) and then confirm also the man talking to us. we gave her ALL the times. Yet we have heard nothing. it has been ages since our stay, no contact, no refund. AWFUL Not to mention unfriendly staff, awful quality rooms, awful place in general. Please spend your money somewhere else x

I would like to say thank you for your hospitality. We stayed 3 nights in this hotel. Our studio room was clean and had everything we needed for a comfortable stay. Great service from Harshna. She is amazing! Thank you ! We are looking forward to be back again soon!

You get what you pay for and this hotel was the best deal in town when I visited, short of staying in a hostel. Great location close to the train and the Arena. The hot water in the shower was powerful and plentiful, and so was the wifi, the two top things I look for in a room. However there are no frills. There is no shelf in the shower, meaning you have to lay your soap, shampoo, razor and anything else you take in there on the floor. There is no plug for the bathroom sink. There is one small metal writing desk and that is the only surface to lay things on, no drawers or dressers or bedside tables. The walls are thin and a couple of nights my noisy neighbors woke me up. Bring earplugs. I found the staff efficient and mildly friendly if you put in the effort to make them feel good. Having said that, I'd absolutely stay again. The price, the shower, the location and the wifi make this an excellent low cost option for staying in the city

Busy hotel and a base hotel for China aircrew. Room size is decent and bed is comfortable. Daily housekeeping seemed to be a little slow probably because of high occupancy. Nice restaurants within the hotel. It be good if they can vary the breakfast spread, spread is the same everyday during my stay. Filtered coffee offered at breakfast. If you want something else like flat white, extra charges apply and extra charge for milk.

I have booked for six days. I liked their environment, service, and room cleaning service. But I thought not like one fat man's communication. He has just not been as good as I thought four-star hotel manager. Unless It is not matter, other thoughts are the best for me.

Loved our stay. It was like hotels used to be. Lots of complimentary items. You could literally just walk in with your clothes. Awesome having a bar and restaurant on site. Parking was excellent. Airport shuttles come to the hotel and it has a heated pool. Highly recommend.

Reminded by their ! I stayed here in February 2020 ( a while back but stick with me). I was there with a work thing so a busy day. I got back to the hotel at about 7pm, had a bath and when I went to let the water out of the bath the water didn't drain. Next thing the plughole in the middle of the bathroom started flooding the room with 'dirty' water. It smelt awful if you know what I mean. I put all the towels on the ground to stop it from getting into my room. I rang reception to say what was happening and that I could not stay in the room. I have to say the night manager was very helpful throughout but, it was 9pm at this point, and having to pack up after working all day and flying up from Christchurch that morning, made for a pretty uncomfortable stay. Even the new room was missing lots of items (tissues, shower gel, tea bags, etc). Please note, I am only posting this now because the cold call from a pretty insistent and overzealous Accor sales representative, reminded me to check when I stayed here. At the time I even said in the feedback email to Novotel ElIerslie that I wouldn't post to Tripadvisor. But then in checking this out, I see that they never even responded to me about what happened or what they were doing so others didn't experience what I did. Overall a disappointing experience.

The check-in was smooth and quick very helpful. Unfortunately during our stay our dining experience was far from what was advertised and the food wasn't fresh at all we left very disappointed. The dining staff were not very understanding of our requirements and appeared to be out of touch with there job description.