Hilton Garden Inn Austin Downtown/Convention Center Reviews

Good place and services

The hotel is in the city center and is very close to the lively sixth street bar street. The room is very clean and very spacious. The suite has two sinks and a toilet with strong shower pressure and a soaking tub. The bed is not very good. The music is very loud at night and the soundproofing is not good. Good breakfast and rich parking fee. Front desk service is average.

This was a great hotel for the weekend this room was just right wasn’t hot in there . And you couldn’t hear a lot from the other guests as they walk through the hall!

Near bars, bass was able to be heard but not invasive and stopped not too late. Valet overnight parking extra fee.

Front desk was friendly but not the rest of the staff. Hotel needs to be refreshed. Cracked tiles in the bathroom and broken drain. Not a homely feel.

The property was clean. The space was great in the room. The sitting area outside of the room was dark and cold. The lounge area by the check in was small.

Everything was very clean, but the mattress was not good. It creaked and made noise with the slightest movement and was uncomfortable.

I’ve stayed in many Hilton hotels before for both business and personal travel, but this one I will never stay at again. The first room I was given upon check-in smelled moldy, like a sweaty locker room. The staff did change my room after request, but was pretty irritated in the request to do so. The next room still had an odor, although better than the first, but I still had to check the sheets and pillows before I laid down. The beds make so much noise with every little movement, the temperature couldn’t be regulated (at least in my room), and the noise was so loud until after 2am from the street and a nearby club that it made it impossible to go to sleep. My coworker also stayed her the same night and had the cleaning crew take her dirty towels but never provide new ones. Overall very smelly, old, and dirty with not so great staff.

Overall the hotel was nice, Latrysee was great. My only issue was the parking. The hotel only provide valet parking, the net option was to park at the meter parking(horrible).

Had a good stay, the staff made the difference. It's a hotel, nothing you havent seen before but also not missing anything as far as amenities go. But the staff was very friendly and prepared for any questions i could come up with

Great view from 18th floor. The restaurant has fabulous food and drinks. Lovely pleasant staff super convenient location to conference center.

The power kept going out. Then right before we went to sleep it went out all night. Super hot all night. Woke up and still no power. Sweaty mess.

We felt unsafe to walk into town yet were very close to town

I had a great experience at the Hilton Garden Inn. The room was clean and the service was incredible.