La Quinta Inn by Wyndham Austin Capitol / Downtown

La Quinta Inn by Wyndham Austin Capitol / Downtown Reviews

La Quinta Inn by Wyndham Austin Capitol / Downtown

300 E 11th St, Austin, United StatesView Hotel Details
La Quinta Inn by Wyndham Austin Capitol / Downtown
La Quinta Inn by Wyndham Austin Capitol / DowntownLa Quinta Inn by Wyndham Austin Capitol / DowntownLa Quinta Inn by Wyndham Austin Capitol / Downtown
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La Quinta Inn by Wyndham Austin Capitol / Downtown Guest Reviews

2.7/5
111 review
Verified reviews
Location2.8
Amenities2.6
Service2.7
Cleanliness2.5
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All Reviews(111)
Positive reviews(40)
Negative reviews(71)
Guest User
Deluxe King Room
Stayed in Apr 2024
Couples
3 review
2.5/5
Posted on Apr 5, 2024
Cold water for shower. Now I am a believer in the Win Hof method but I choose when I want a cold shower. Ugh. Toilet ran & ran. Hard to get carts on elevator. Toilet bowl lid did not match toilet. Terrible breakfast. Unresponsive staff. You get what you pay for. At least we left our car at home. One good thing was close to Amtrak, King bed & low price.
Guest User
King Room
Stayed in Mar 2024
Friends
1 review
3.0/5
Posted on Apr 2, 2024
This place is not really a hotel. It gives off more of a motel vibe. The building is heavily outdated, with crumbling walls and stains. Our room was average. Bed was comfortable and clean. Our room had a little bit of trash in it (candy wrappers, etc). The toilet did not flush for me and there was peeling wall paper in the bathroom. Shower temperature was poor and was only lukewarm at best. I most likely will not stay here again. The facilities need a huge update.
Guest User
Two Double Beds
Stayed in Dec 2023
Other
1 review
1.0/5
Posted on Dec 22, 2023
They charge 51 dollars for the parking.
Guest User
Two Double Beds
Stayed in Mar 2023
Solo travelers
6 review
4.7/5
Amazing
Posted on Mar 23, 2023
Love location friendly staff. Organised nice part of town . Quiet breakfast was good simple but enough great coffee
Cesar M
King Room
Stayed in Aug 2022
Business travelers
11 review
2.7/5
Posted on Aug 11, 2022
The hotel needs a rehab ASAP
Kathy Xuan
Two Double Beds
Stayed in Nov 2022
Business travelers
110 review
5.0/5
Outstanding
Posted on Nov 10, 2022
Great!
Youxidaobei
Two Double Beds
Stayed in Jul 2023
Family
13 review
3.2/5
Posted on Jul 13, 2023
The express hotel is old and the facilities are aging, which is expected. This is the second time I checked in. I didn't expect that there was a problem with the hygiene. On the first night, for unknown reasons, I had more than ten mosquito bites on my arms and legs. This lasted for two days. Zhou Cai gradually improved...
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Anonymous User
Two Double Beds
Stayed in Nov 2022
Family
5 review
4.0/5
Very Good
Posted on Dec 8, 2022
It feels like a MOTEL located in the city center, with convenient parking and a charge for overnight parking. The hygienic condition of the corridor is not very good, the trash can is overflowing, fortunately we only stayed for one night
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Rayna
Stayed in Mar 2024
Business travelers
1.0/5
Posted on Mar 29, 2024
This was THE WORST HOTEL I have ever stayed in. Facilities are extremely neglected. There was blood in my first room I was put in and it was extremely dirty as if no cleaning services had been provided from the last few guests. Both beds in room were dirty, there were stains everywhere in the room from curtains, to windowsill to the hallways, to the second room I was put in. The smoke detector was missing in the initial room. In the second room the lights didn’t come on and there were fake nails at he door in the hallway.. As a young woman I feared for my safety and could not stay the 3 nights I paid for because I felt unsafe and that I would be apart of some sex trafficking. The front desk lady wasn’t there after my initial complaint and I stayed my duration of my trip elsewhere. I was told ******* was not able to get my refund for the stay and then later told after they spoke with my parents that they could. I will no longer be using ******* because you all don’t get the properties that are being advertised on your service. ******* is supposed to take the stress out of travel and be easy and this was the worst experience I have ever had.
Ralitsa
Stayed in Mar 2024
Family
1.0/5
Posted on Mar 28, 2024
It has been a very long time since I last saw so many roaches for one night, we had to leave in the middle of the night. Not a safe neighborhood.
Courtney
Stayed in Mar 2024
Other
3.0/5
Posted on Mar 26, 2024
Overall the room was clean and comfortable. The hotel itself seemed a bit older and run down. With some trash in the outside hallways. The staff was polite and checked us in promptly. I did not like that we had to pay $35 a night to park. Especially at 2 star hotel.
Thomas
Stayed in Mar 2024
Other
3.0/5
Posted on Mar 26, 2024
The room smelled of mildew and seemed to have mold. There was a water stain on the ceiling. Place has definitely gone downhill over the years.
elizabeth
Stayed in Mar 2024
Other
4.0/5
Very Good
Posted on Mar 26, 2024
Dated but clean, shower ceiling needed some repair, & corners in bathroom needed resealing. Wall paper seams showing. Overall dated but clean. Hallways smell of ****, but guess what, it’s Austin everywhere smells of **** now. Front desk clerk was super nice. Cheap Uber to downtown where all the good stuff happens, and it really smells like ****. Valet was convenient. If you’re looking for a place to crash after a night of fun this is the place. The money I saved staying here payed for dinner, Uber, and merch at the show we went to. Maybe I got a good room, but this place does not deserve all the negativity.
Dallas
Stayed in Mar 2024
Couples
3.0/5
Posted on Mar 25, 2024
This is an older property and has its share of older property problems. The room was decently clean. Toilet lid was only secured by one side. The shower never completely turned off.
John Manuel
Stayed in Mar 2024
Business travelers
1.0/5
Posted on Mar 21, 2024
I was so very much disappointed. I felt unsafe. This place is so run down. I can’t believe LA QUINTA has its name on it. It’s obviously needs some fresh paint, carpet cleaning & some TLC. There was trash, burger wrappers & trash bags everywhere. Discarded mattresses and wood pallets piled up in the underground parking, NO security even though it’s advertised. BEWARE OF THE PARKING!! It’s a SCAM. La Quinta never mentions parking. They charge you $45 a night. I stayed 3 nights, an additional $135. I mentioned it to the front counter, all they said was that’s a separate company & offered NO assistance. It’s a separate company on La Quinta property. SCAM! The breakfast was a joke too. J/dean sausage biscuits to put in the microwave. Stale cereal in silo tubes. The DIY waffle maker was good, but nobody was refilling the batter. It was a bad experience all the way around.