Ubud Raya Shala

My family and another friend's family went there for one night stay. It showed up as a nice place in pictures. But when we showed up there, it's in middle of nowhere. The biggest surprise was they don't have any food or drinks facility in the hotel or nearby. Not sure how any hotel can exist without a kitchen, when they promise breakfast included! In the evening when we reached, as the hotel staff told us they would arrange food from some nearby place as they don't have an operational kitchen. They shared images to select food. We ordered and after 15 min they said most of the options were not available. We reselected and after 1 hour the food was served (and it was cold). They asked us to preselect food for breakfast, that they arrange from some other location. And of course its served cold! The bathrooms were not clean. The water pressure in shower was too low to be even usable. This facility seems to be badly managed. The hotel staff, which were courteous were put in bad situation by their bad management. I will recommend every travel to avoid this place.

Excellent stay in hotel with very helpful staff and hotel's big room size makes our stay more comfortable and we will definitely recommend this hotel to our friends and family as it's in center of most of attractive places Thank you to make our stay memorable. We will visit again soon.

The garden is beautiful - lot of flowers and and amazing swimming pool. You can relax here super good! The rooms are super big so you have enough space for al your belongings. And the people who work here are super nice and friendly and want to help you with everything

Super nice, very comfy beds and a clean room. De mevrouw bij de Bali was super aardig tegen ons en regelde allemaal drankjes en handdoeken. Alleen is het jammer dat er geen restaurant is, dat zou ons verblijf ook wel iets prettiger hebben gemaakt.

It was our first trip to family with wife and daughter. I must say the beauty and peace at the Raya Shala Hotel was so helpful to disconnect and feel good about the trip. Staff is very patient and professional. Special thanks to Reception team and Devi for taking care of our doubts and assisting us.

Stayed 3 nights here and wouldn’t have stayed another. Yes, it was cheap and had the advantage of my family of 5 being able to share a room, but it’s cheap for a reason. Positives: -Big room , 2 large beds -Lovely pool -Close enough to ubud via taxi -Friendly staff but they keep to themselves, not much presence around the area unless you go looking for them . We did meet the manager /owner as We were waiting for our taxi To leave and he was very pleasant and helped us with our bags Negatives - cleaning of the pool area and outside rooms non existent. They bring you room service, if you eat outside then your plates will be left there all day. Many staff walk past and ignore the mess. There has been a pair of old boxer shorts and half empty water bottle beside the pool from when we arrived to when we left! - Pool itself is good but pool area needs updating. Cracked tiles, rotten wood etc - Bad nights sleep due to creaky beds,noisy aircon and a buzzing/whirring noise from another room/boiler/ fridge etc all day and all night which in the end became akin to torture to me! Had to find and use earplugs ! -only 2 electricity points in the room. One behind the desk which the fridge is plugged in to, so to use it you have to move desk and unplug fridge - Lack of mirrors (1, high up above sink in bathroom) - Tv wasn’t working properly, grainy signal - Bathroom was smelly and toilet constantly leaked and left puddle of water on the floor, shower rail fell down and hot water ran out before we all had a chance to shower . needs renovating - 4 towels for 5 people? -restaurant has inconvenient hours of serving food, small portions, everything comes wrapped in cling film (even hot drinks) and is cold on arrival -fridge containing water, coke, beer etc is padlocked and staff leave at night and security guard cannot access it. He did offer to go to the supermarket for us which was kind! All in all, it was a very cheap stay but it wasn’t that enjoyable. We were looking forward to leaving and spent most of our days out. Stay any longer than a couple of nights and you’ll be bored! Tip: try Cyan Sayan for a lovely breakfast/lunch/dinner Great coffee