Anantara Desaru Coast Resort & Villas Reviews

Response from Property: Dear Mr. Goh,Thank you for taking the time to share your feedback following your recent stay at Anantara Desaru Coast Resort & Villas.We are delighted to learn that you enjoyed the beauty of the resort and found your Executive Sunrise Sea Facing Balcony Room to be spacious, comfortable, and well maintained. It is wonderful to know that the relaxing atmosphere contributed to an enjoyable getaway.We also appreciate your constructive feedback regarding the breakfast experience. While we are pleased that you enjoyed your overall stay, we regret that the variety and quality of the breakfast buffet did not fully meet your expectations. Your comments have been shared with our culinary team as we continually review and enhance our offerings to ensure they reflect the standards our guests expect.Thank you once again for your valuable feedback. We are pleased to know that you would consider returning, and we look forward to welcoming you back for an even more memorable experience in the future.Warm regards,Lisa JacksonResort Manager

Response from Property: Dear Guest, thank you for sharing your stay experience! We are delighted to know that you and your family had a wonderful time at the hotel, and we are happy to know that the children had a great time. It is our greatest pleasure to see you relax and enjoy the beautiful beach here. We look forward to your next visit and creating more wonderful vacation memories with your family. Sincerely, The Anantara Villas Desaru Beach Resort & Spa Management Team

Response from Property: Dear Valued Guest,Thank you for taking the time to share your experience with us.We are delighted to know you had a relaxing stay and enjoyed the stunning views from our lobby, your spacious and comfortable room, our swimming pools, and the beautiful beach. It is wonderful to hear that these experiences made your holiday memorable.We also appreciate your feedback regarding breakfast. We are sorry to learn that it did not meet your expectations. Your comments have been shared with our culinary team for review as we continually strive to enhance the dining experience for our guests.Thank you once again for your valuable feedback. We hope to have the pleasure of welcoming you back soon!Warm regards,The Management TeamAnantara Desaru Coast Resort & Villas

Response from Property: Dear Valued Guest,Thank you for your wonderful review.We are delighted to hear that Anantara Desaru Coast Resort & Villas was the perfect venue for your corporate retreat. It is especially rewarding to know that you enjoyed a seamless check-in experience and that our team contributed to a smooth and memorable stay.Your kind feedback is truly appreciated and serves as great encouragement to all of us. We look forward to welcoming you and your colleagues back for another successful retreat in the future.Warm regards,The Management TeamAnantara Desaru Coast Resort & Villas

Response from Property: Dear Valued Guest,Thank you for taking the time to share your thoughtful feedback.We are delighted to know that you enjoyed the relaxing atmosphere of our resort and that our team made you feel at home. It is also wonderful to hear that you appreciated the variety at breakfast, your comfortable room, and the complimentary minibar.We sincerely appreciate your constructive feedback regarding the condition of the room furnishings and the bathroom flooring. Please be assured that your comments have been shared with our Housekeeping and Engineering teams for review, as we continually seek ways to enhance our facilities and guest experience.Thank you once again for your valuable feedback. We look forward to welcoming you back soon.Warm regards,The Management TeamAnantara Desaru Coast Resort & Villas

Response from Property: Dear Valued Guest,Thank you for taking the time to share your feedback following your recent stay with us.While I am pleased to hear that you found the resort beautiful and enjoyed the surroundings, I am disappointed to learn that parts of your experience did not meet the expectations you had when choosing Anantara Desaru Coast Resort & Villas.Please accept my sincere apologies that the service you received was inconsistent. Genuine and attentive hospitality should be felt throughout every guest interaction, and I regret that this was not your experience. Your comments have been shared with the team as a valuable reminder of the importance of delivering warm and engaging service at all times.I also appreciate your feedback regarding the Kids Club and the activities available during your stay. We continually review our guest experiences and family offerings, and comments such as yours help us identify opportunities for improvement.Thank you once again for your candid feedback. While I understand your sentiments, I do hope we may have the opportunity to welcome you back in the future and provide an experience that better reflects the standards for which Anantara is known.Warm regards,Lisa JacksonResort Manager

Response from Property: Dear Valued Guest,Thank you for taking the time to share your wonderful feedback following your recent stay with us.We are delighted to know that you enjoyed the peaceful atmosphere of the resort, our private beach, and the comfort of your Executive Sunrise Sea Facing Balcony Room. It is especially rewarding to hear that the cleanliness of the resort, spacious bathroom facilities, and the service provided by our team contributed to an enjoyable stay.Your kind comments are greatly appreciated and will be shared with the team, who will be encouraged to know their efforts helped create a memorable experience.We look forward to welcoming you back to Anantara Desaru Coast Resort & Villas for another relaxing seaside escape in the near future.Warm regards,Lisa JacksonResort Manager

Response from Property: Dear Elenalow,Warm greetings from Anantara Desaru Coast Resort & Villas,Thank you for your wonderful review and for choosing to celebrate your special occasion with us.We are delighted to know that you enjoyed your stay and found the resort to be an ideal destination for a short getaway. It is especially pleasing to hear that our team made a positive impression, and that the birthday decorations and cake added a memorable touch to your experience.Your kind recommendation is truly appreciated, and we look forward to welcoming you back again soon.Warm regards,Lisa JacksonResort ManagerAnantara Desaru Coast Resort & Villas

Response from Property: Dear Valued Guest,Thank you for your wonderful review.We are delighted to hear that you had a very enjoyable stay and that you are making the most of your holiday with us. Your kind words are truly appreciated and inspire our team to continue creating memorable experiences for our guests.We look forward to welcoming you back for another relaxing getaway.Warm regards,The Management TeamAnantara Desaru Coast Resort & Villas

Response from Property: Dear Jovin Teoh,Warm greetings from Anantara Desaru Coast Resort & Villas,Thank you for your wonderful review and for sharing your experience with us.We are delighted to know that you enjoyed the design of the resort, the peaceful atmosphere, and the surrounding beauty. It is especially rewarding to hear your kind words about our team, as well as the comfort of your room and the quality of our facilities.Your recommendation is truly appreciated, and we are pleased that you found the resort to be the perfect beachside escape.We look forward to welcoming you back again soon.Warm regards,Lisa JacksonResort ManagerAnantara Desaru Coast Resort & Villas

Response from Property: Dear Guest, thank you for sharing your stay experience! We are delighted to know you enjoyed the hotel's beautiful surroundings. Creating a tranquil, comfortable, and relaxing vacation experience for you is our unwavering service philosophy. We sincerely look forward to your next visit and sharing many more wonderful vacation moments with you. Sincerely, The Anantara Villas Resort Desaru Beach Resort Management Team

Response from Property: Dear Jin Liew,Warm greetings from Anantara Desaru Coast Resort & Villas,Thank you for your wonderful review and for choosing to stay with us.We are delighted to hear that you had such an enjoyable experience and that our team made a strong impression with their service. Your kind words are truly appreciated and will be shared with the team.We look forward to welcoming you back again soon for another relaxing getaway.Warm regards,Lisa JacksonResort ManagerAnantara Desaru Coast Resort & Villas

Response from Property: Dear rebeccaaaaaa,Warm greetings from Anantara Desaru Coast Resort & Villas,Thank you for your kind review and for choosing to stay with us.We are delighted to know that you had such a pleasant and relaxing experience, and that the resort provided the perfect escape from the city. Creating a sense of calm and retreat is exactly what we strive for, so it is wonderful to hear this reflected in your stay.We truly appreciate your feedback and look forward to welcoming you back again soon.Warm regards,Lisa JacksonResort ManagerAnantara Desaru Coast Resort & Villas

Response from Property: Dear Valued Guest,Thank you very much for sharing your wonderful feedback following your recent stay at Anantara Desaru Coast Resort & Villas.We are truly delighted to know that you and your family had such an enjoyable experience with us and that the Kids Club, beautiful beachfront setting, and overall resort environment contributed positively to your stay.It is especially rewarding to hear that the resort provided the perfect setting for a young family getaway. Your kind comments and perfect ratings across all categories are sincerely appreciated and mean a great deal to the entire team.Thank you once again for your valued support. It was a pleasure to have you with us, and we very much look forward to welcoming you and your family back to Desaru Coast again in the near future.Warm Regards,Lisa JacksonResort ManagerAnantara Desaru Coast Resort & Villas