Hotels near Pintu Masuk Kiara Artha Park (sisi Kiaracondong), Bandung City

I booked for 2 nights and arrived around 4 PM. The check in process was smooth. After that i took a nap and woke up at 6 PMby the noise of people chatting from the room besides me. Turns out it was their TV noise and clearly heard in my room. I straigth up called the front office and waited, no one came. 5 mins later i called again and no one came. I stormed out to the front office because clearly no one cares met with the security. Instead of apologizing he said that he just about to checked. I was really upset and only after that they aware and tried to handled my situation. Finally after long discourse i moved to another room and promised to be moved to bigger room the next day since that night it was a full booked night. Moved to the new room, but it was a twin bed room merged into one (i reluctantly agreed, because my wife already said ok). Next day moved to bigger room, i believe it was the suite found out in the morning that the sheet was no clean (picture 1). To top it off, the room accoustic was as bad as normal room. I stayed in the furthest room of the corridor, but they open the corridor window and let the road noise got in the building. I woke up by the noise of parking attendant whistle (the loud one). Their suite has bathtub, but the hot water only warm. So when you want to take a long relaxing bath, the water became cold really quickly. My wife was asking for a shower cap, again i had to called twice to get it. Their service was really slow. I was too tired to complaint again, so better just pack my things and checked out from the hotel. If you looking a place to relax and get a good rest, find another hotel.

When I arrived earlier, I got early check in. I choose junior suite room and its big, clean, and excellent design. Then also all staff excellent perform and helpful. Thank you special for Runi, Chani, GRO team, and Mahendrq and also Sadrasa Team. Also thank you for aurprised birthday cake for my daughter. Thank you and I will ne back

Everything is good but when we ask for more mineral water and need to pay. When we go to other hotel for mineral water is free of charge and we can take how many we want.

Staying in this hotel is quite enjoyable. Although I took it not with breakfast. I happened to stay here because it was cheap and also close to the sate building (15 minutes walk). The hotel atmosphere is also comfortable and quiet because it is not on the roadside, plus there is a place to eat in front of the hotel also around a lot of janitors. So it's not a problem for my rubber stomach. Overall good, facilities are also ok. I'm sorry I didn't try the pool because I didn't have time.

we would like to extends our thanks to # Mr. Hadi the Front office manager for his hospitality, provide us great view of room with all our preferences and late checkout 13.00. # Mr. Devi the manager on duty for the fast response solved AC room problems. # last but not least Chef Walijan for Provide our good breakfast even its serve to the room (no buffet during pandemic). Overall this hotel its good choice for escape from your daily routine. God bless and success for you Guy's.

My stay at this hotel was decent. The rooms were fairly spacious and reasonably clean. The staff was generally polite and somewhat helpful. The location was convenient for exploring the city. The amenities, including the pool and fitness center, were adequate. Overall, a satisfactory choice for a comfortable stay.

Coming to the night, got free upgrade to deluxe because asking for 2 single beds. The room was nice, and clean, just the bathroom was not closed. The most friendly part of the basement parking area, although rame, but still provided. Breakfast is decent. Access to the hotel can be two ways, through the gas station, a front (gang)

Fresh, friendly, cozy and nice place to stay along bandung. Spacious chamber as well as delicious meal at breakfast experience. Two thumbs up. Guest supplies untuk dilengkapi lagi karna tidak ada sisir. Tapi untuk pelayanan restorannya sangat puas , ibu shella. Mba lilif , mba cherry , dan mba gita sangat ramah dan sangat membantu

The hotel very in good conditions in the middle on pandemic. Great social distancing. We've got surprise fr the hotel becouse we are in the honeymoon occasion. Our room fill with decor and we've got doll bear and slice cake. Very surprisingly. Thanks GH Universal Hotel