Zijiaquyuanfang
September 22, 2021
Advantages: 1 The front desk staff are enthusiastic and the service attitude is good
2 The room is clean and hygienic, which is the main reason for choosing Atour for many times
3 The free parking lot is super large, with a lot of vacancies, and parking is very convenient
Some events and feelings:
1 Checked in at 20:30 in the evening. I went upstairs and found that the door was completely open. The wife said that Atour's service was really good, and the door was opened before people arrived. I was standing outside the door, facing the dark room, feeling weird. I called the front desk immediately to ask what was going on, and then asked to change the room because I was not sure if any strangers had entered the room.
2 I waited patiently for the robot to send the key to the new room, but couldn't open the door, so I called the front desk again. Wait for the staff to change the room card. I am a little tired from standing and waiting, and I am also waiting to go out for dinner.
3 The new room smells a lot of smoke, bear with it. The front desk called to ask if I was satisfied, and complained about the smell of smoke. Speaking of deodorization, I said no. Later, while we were eating out, it should have come to the room to eliminate the smell of smoke. The staff still want to do their work as best as possible, and this must be affirmed.
4 Breakfast is average, not bad, rice porridge is not boiled, rice water is completely separated.
5 There is no platform for the trolley box in the room, so it can only be placed on the ground. People squat on the ground and use a trolley box to make people collapse, see photo.
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