Barranquilla

Hotels near Tayrona soccer field, Barranquilla

Enter your dates for the latest hotel rates and availability.

Swipe up to view more
Filter by:
Hotel Star Rating
Popular Filters
Amazing 4.5+Great 4.0+Good 3.5+Pleasant 3.0+

Best Hotels near Tayrona soccer field

Choose your travel dates to see the latest prices and deals.
Most Booked
Lowest Price
Hotel Faranda Express Puerta Del Sol Barranquilla, A Member of Radisson Individuals
Hotel Faranda Express Puerta Del Sol Barranquilla, A Member of Radisson IndividualsHotel Faranda Express Puerta Del Sol Barranquilla, A Member of Radisson Individuals
5.79km from Tayrona soccer field
The Hotel Faranda Express Puerta del Sol Barranquilla is very well located on 75th Street, next to the financial and commercial district of the city of Barranquilla, between the neighborhoods of Betania and Porvenir. Find us near the Metropolitan University of Barranquilla, the Romelio Martinez Olympic Stadium, the Caribbean Museum, and Puerto Colombia beach. Ernesto Cortissoz Airport is just 12 kilometers from the hotel. The Faranda Express Puerta del Sol Barranquilla hotel is ideal for families, couples, long stays, as well as for business travelers and conventions, thanks to our 5 fully equipped meeting rooms with state-of-the-art services.As our guest, you will enjoy the convenience of our onsite restaurant, which serves creative Colombian cuisine. Discover our pleasant outdoor pool and exquisitely decorated rooms. Enjoy personalized attention at the Hotel Faranda Express Puerta del Sol Barranquilla.

GGuest User 2023.02.27
This hotel was completely disgusting, full of mould and damp throughout the hotel. The restaurant floor appeared not to have been cleaned for many months as the dirt was really ground in, the nets and curtains were also mouldy and filthy too. We had to change rooms twice due to the fact that my husband was struggling to breath due too the conditions. The gym was completely filthy and the breakfast was the same each day, and they did not have anything Vegan for me either. There was nothing nice about this hotel. The restaurant menu was dreadful, old and uninviting. The staff were slow to respond to any asks. The bath had obvious cracks in it, however they had just been painted over. This hotel needs a lot of money spent on it to firstly address the mould and damp issues. The replies to the reviews from the hotel stated that they were in the process of completing some maintenance work, almost 2 years ago, however this place has not been touched in any aspect for many, many years! AVOID THIS HOTEL IF YOU DON'T WANT TO POTENTIALLY BECOME ILL!! This hotel is down as a 3/4 star, but 1.5 at the very best. I have always been fair around my reviews, so for me to write this, it was absolutely dire 😔
47 review
3.6/5
Price from
$21
per night
Check Availability
Faranda Collection Barranquilla, a member of Radisson Individuals
Faranda Collection Barranquilla, a member of Radisson IndividualsFaranda Collection Barranquilla, a member of Radisson Individuals
El Prado | 5.93km from Tayrona soccer field
With a stay at Faranda Collection Barranquilla, a member of Radisson Individuals in Barranquilla (El Prado), you'll be within a 15-minute drive of Buenavista Shopping Center and Roberto Melendez Metropolitan Stadium. This hotel is 0.7 mi (1.1 km) from Sugar Baby Rojas Combat Palace and 0.7 mi (1.2 km) from Simón Bolívar University Campus 1. Enjoy recreation amenities such as an outdoor pool or take in the view from a terrace. This hotel also features complimentary wireless internet access and tour/ticket assistance. Grab a bite at Mirador piso 10, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:30 AM to 9:30 AM. Featured amenities include a business center, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours). Make yourself at home in one of the 48 air-conditioned rooms featuring minibars and LED televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and complimentary toiletries.

GGuest User 2023.03.18
This hotel is truly a diamond in the rough. Super quality and service. From the check-in and reservations people they are very helpful and informative. The girls at the front desk amazing and they are very happy to work here. Always a smile for everyone. The rooms are spacious and king size bed is the most comfortable in all of Colombia. Slept here better than my own bed. The room is decorated nice and is very clean. Cleaning lady should be commended. Aileen at front desk super and wonderful personality that speaks english. Restaurant/ bar on roof near pool is amazing. Everyone from Louisa and Jean Carlos to the security person was outstanding. I recommend this hotel highly to anyone that wants a nice comfortable hotel, Qwaint, and close to everything possibly you can do in the city. At a super price, quality, service, you will feel at home here.
Excellent
58 review
4.5/5
Price from
$94
per night
Check Availability
Bh Barranquilla
Bh BarranquillaBh Barranquilla
Altos del Prado | 6.74km from Tayrona soccer field
With a stay at BH Barranquilla in Barranquilla (Alto Prado), you'll be within a 10-minute drive of Buenavista Shopping Center and Villa Country Shopping Centre. This hotel is 9.7 mi (15.6 km) from Roberto Melendez Metropolitan Stadium and 0.9 mi (1.5 km) from Reina Catalina Clinic. Take advantage of recreation opportunities such as a fitness center or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless internet access, tour/ticket assistance, and a ballroom. Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily for a fee. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite. Make yourself at home in one of the 64 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and complimentary toiletries. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.

烟雨一江南 2019.12.29
This hotel is really good, the location is OK, the service is good, the hotel rooms are large and spacious, very clean, and the price is very affordable, it is highly recommended.
Excellent
103 review
4.5/5
Price from
$43
per night
Check Availability
Estelar Alto Prado
Estelar Alto PradoEstelar Alto Prado
Altos del Prado | 6.81km from Tayrona soccer field
With a stay at Hotel Estelar En Alto Prado in Barranquilla (Alto Prado), you'll be within a 15-minute drive of Buenavista Shopping Center and Roberto Melendez Metropolitan Stadium. This hotel is 0.4 mi (0.7 km) from Villa Country Shopping Centre and 1 mi (1.7 km) from Barranquilla Zoo. Enjoy a range of recreational amenities, including a health club, an outdoor pool, and a sauna. Additional features at this hotel include complimentary wireless internet access, concierge services, and a hair salon. For lunch or dinner, stop by Olivo Restaurant, a restaurant that specializes in international cuisine. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily for a fee. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and 3 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite. Make yourself at home in one of the 180 guestrooms featuring iPod docking stations and minibars. Wired and wireless internet access is complimentary, while 32-inch LCD televisions with cable programming provide entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.

GGuest User 2023.01.31
I just ended a month’s stay in Barranquilla as a Diamond member of the Hilton Hotel and IHG’s Diamond Elite. I’m utterly in awe of the service I received at Estelar Alto Prado Barranquilla. The attention to detail, and the care given to each guest makes them without a doubt number one in Barranquilla. A first rate service in everything, the administration, reception, the rooms, the pool, and the restaurant and the attention to detail as I Mentioned Before, makes them unique in Barranquilla. I want to offer my warm congratulations to Mr. Jorge Michaels the hotel manager for his excellent job and the reception manager Mr. Yheis for making me feel important and as if I were home.
Excellent
99 review
4.4/5
Price from
$74
per night
Check Availability
NH Collection Barranquilla Smartsuites Royal
NH Collection Barranquilla Smartsuites RoyalNH Collection Barranquilla Smartsuites Royal
Altos del Prado | 7.08km from Tayrona soccer field
Located in North Centro Historico, NH Collection Royal Smartsuites is a perfect starting point from which to explore Barranquilla. The hotel offers a high standard of service and amenities to suit the individual needs of all travelers. Free Wi-Fi in all rooms, 24-hour front desk, facilities for disabled guests, luggage storage, car park are just some of the facilities on offer. Each guestroom is elegantly furnished and equipped with handy amenities. Recuperate from a full day of sightseeing in the comfort of your room or take advantage of the hotel's recreational facilities, including hot tub, fitness center, sauna, outdoor pool, massage. NH Collection Royal Smartsuites is an excellent choice from which to explore Barranquilla or to simply relax and rejuvenate.

GGuest User 2018.09.04
The hotel is older. The shower room in the picture room is open, and the absence of a door causes too much moisture. The whole room was sprinted with moist odor, which was unpleasant in the long run. Do not really look at the so-called Ctrip, booking star standards. Many of the five-star hotels are pits! !! !! !! The rating is also pit! !! !! When choosing a hotel, you still have to choose a relatively new one, as well as a big brand hotel chain, at least not worse. The hotel barranqilla plaza next door is even worse, not even a few dozen yuan hotel. Booking is actually rated five stars, rated 8.4-9.1! !! !! Super invincible pit! !! Because it is not convenient to travel with products on a business trip, I stayed at the barranqilla plaza for one night and moved to this hotel next door. It is a little better but really not so good! !! Worst experience on a business trip. Please choose a new hotel, new! !!
Very Good
102 review
4.1/5
Price from
$47
per night
Check Availability
Four Points by Sheraton Barranquilla
Four Points by Sheraton BarranquillaFour Points by Sheraton Barranquilla
Altos del Prado | 7.09km from Tayrona soccer field
Our hotel has everything you need to stay busy or relax. Free wireless High Speed Internet Access is available in all public areas, including the business center.Enjoy our outdoor pool, Work out in the fitness center, take time for yourself at the steam bat, and indulge in a pampering treatment at the spa or massage room. Also, enjoy exquisite recipes in our Restaurant Cook’s. Using only the best native ingredients and flavors of the Atlantic Coast, our restaurant creates delicious national and international dishes using avant-garde techniques to achieve different sensations for the palate.

GGuest User 2023.04.25
It was a very welcoming experience, the hotel is beautiful, I was able to enjoy each of its areas and most importantly its service staff, there is an impressive human quality. congratulations. Thank you very much for making me live such a pleasant experience.
Outstanding
111 review
4.6/5
Price from
$104
per night
Check Availability
Hotel Dorado Plaza Alto Prado
Hotel Dorado Plaza Alto PradoHotel Dorado Plaza Alto Prado
Altos del Prado | 7.21km from Tayrona soccer field
Located in Barranquilla (Riomar), Hotel Dorado Plaza Alto Prado is within a 5-minute drive of Viva Barranquilla Shopping Center and Buenavista Shopping Center. This hotel is 1.4 mi (2.3 km) from Villa Country Shopping Centre and 2.3 mi (3.6 km) from Puerta de Oro Convention Center. Enjoy recreation amenities such as an outdoor pool or take in the view from a terrace. This hotel also features complimentary wireless internet access, concierge services, and wedding services. Enjoy a meal at Bocas de Ceniza, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Continental breakfasts are available daily for a fee. Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and 9 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite. Make yourself at home in one of the 144 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

GGuest User 2021.11.08
The hotel is very central, close to the shopping centre of Viva, restaurants and pharmacies. They support you with information about the sector and attractions, the food offered by the buffet is varied and tasteful. The only thing that would improve is the internet and TV service, as well as having the opportunity to fit the room temperature.
Excellent
32 review
4.4/5
Price from
$47
per night
Check Availability
Ibis Barranquilla
Ibis BarranquillaIbis Barranquilla
Riomar | 7.6km from Tayrona soccer field
ibis Barranquilla offers an ideal stay to enjoy the city at a good price. The rooms are comfortable, air-conditioned, with free WIFI, with options with and without office, and for people with reduced mobility. Enjoy the best international cuisine at ibis Kitchen. Enjoy drinks and snacks at the bar. The hotel also has a business center and 24-hour parking, plus is a pet-friendly hotel, with fees.

YYING 2022.06.03
The hotel is very comfortable, the location is very good, and the travel is convenient. Very suitable for business trips, there are many types of breakfast, many local fruits, in short, the price is very high!
Excellent
97 review
4.3/5
Price from
$44
per night
Check Availability
Movich Buro 51
Movich Buro 51Movich Buro 51
Riomar | 8.27km from Tayrona soccer field
With a stay at Movich Buró 51 in Barranquilla (Riomar), you'll be within a 10-minute walk of Buenavista Shopping Center and Viva Barranquilla Shopping Center. This spa hotel is 10.1 mi (16.2 km) from Roberto Melendez Metropolitan Stadium and 0.5 mi (0.8 km) from Buenavista Gran Casino. Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an outdoor pool, a sauna, and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and wedding services. Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 6:00 AM to 10:00 AM for a fee. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Barranquilla? This hotel has 4392 square feet (408 square meters) of space consisting of a conference center and a meeting room. Free self parking is available onsite. Make yourself at home in one of the 150 guestrooms featuring iPod docking stations and LCD televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.

GGuest User 2023.02.27
We had a great stay at Movich Buró 51. Our flight was delayed and we arrived in the middle of the night, but our check-in agent was very friendly and professional. Breakfast service was wonderful, service was impeccable. Would definitely repeat, and would highly recommend.
Excellent
104 review
4.3/5
Price from
$77
per night
Check Availability
GHL Collection Barranquilla Hotel
GHL Collection Barranquilla HotelGHL Collection Barranquilla Hotel
Riomar | 9.35km from Tayrona soccer field
Located in Barranquilla (Riomar), GHL Collection Barranquilla is within a 5-minute drive of Buenavista Shopping Center and Clinic Portoazul. This hotel is 1.5 mi (2.4 km) from Viva Barranquilla Shopping Center and 1.5 mi (2.4 km) from Iberoamerica Clinic. Enjoy a range of recreational amenities, including an outdoor pool, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services. You can enjoy a meal at the restaurant serving the guests of GHL Collection Barranquilla, or stop in at the snack bar/deli. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee. Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 4 meeting rooms available for events. A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours), and free self parking is available onsite. Make yourself at home in one of the 153 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

1118javierp 2020.12.18
Staff was friendly but the hotel looked poorly managed. Lobby was very warm, got to our floor and again very warm hallways. The a/c was off. I was able to turn it on later during the evening. As soon as we got to our room there was a moist storage like smell. We had two rooms and both were the same. They did get better after running the a/c and circulating the air for a while. Not something expected when booking a decent hotel. Went to take a shower and there was only one towel (room for 2), called the front desk but the towels never showed up, had to get them myself. One of the rooms had dirty/stained ceilings, dirty/dusty a/c unit, mold on the corner and loose bathroom faucet. The other room was in much better condition. They were getting trying to get us another room but not before we had to leave for the evening. Wen we got back no one checked on us to see if we wanted to change rooms or how we were doing. At that point we had settled and did not feel like complaining any more. Only one elevator working. Not the best for social distancing. Rooms are spacious and very confortable, beds are great. I would not stay again or recommend this hotel.
Very Good
105 review
4.2/5
Price from
$55
per night
Check Availability
See all Hotels near Tayrona soccer field

Top Pick Hotels

Check out these top-booked hotels from the past 30 days!
4.0/5
21 review
Hotel Aquarius
Centro Historico, Barranquilla | 4.39KM from Tayrona soccer field
3.9/5
1 review
Catedral Inn
Barranquilla | 4.86KM from Tayrona soccer field
3.4/5
1 review
Hotel Monaco Real
Centro Historico, Barranquilla | 3.92KM from Tayrona soccer field
3.8/5
10 review
Hotel 56 Avenue Plaza
Barranquilla | 2.36KM from Tayrona soccer field
3.2/5
0 review
hotel avenida53
El Prado, Barranquilla | 5.18KM from Tayrona soccer field
3.7/5
24 review
Hotel Monterrey
Barranquilla | 5.92KM from Tayrona soccer field
4.2/5
110 review
Hotel Atrium Plaza
Barranquilla | 5.89KM from Tayrona soccer field
4.3/5
101 review
Hotel El Prado
El Prado, Barranquilla | 6.07KM from Tayrona soccer field
3.8/5
8 review
Ayenda 1313 Barahona 72
Barranquilla | 6.0KM from Tayrona soccer field
4.2/5
57 review
Howard Johnson by Wyndham Barranquilla Versalles
Barranquilla | 5.87KM from Tayrona soccer field

Latest Reviews for Barranquilla hotels

Read genuine traveler ratings & reviews to find your perfect stay.
5.0/5
Perfect
AAngel M. D’ la RosaExcellent friendly service.
Amari Living Suites
Amari Living Suites
Barranquilla
Price per night from: USD 61
4.4/5
Excellent
GGuest UserThis is the best hotel in Colombia, people friendly,nice food everything was clean, the bed the bathroom. One of the most important detail forme are the pillows, and the have the best pillows. Colombian food was delicious. Thank you to every person who made possible a happy stay for me and my family.
Hilton Garden Inn Barranquilla
Hilton Garden Inn Barranquilla
Riomar, Barranquilla
Price per night from: USD 65
4.4/5
Excellent
GGuest UserI liked the location and the cleanliness. Breakfast was good, though choice was limited. Recently built property with good soundproofing and effective A/C Spacious room with a very comfortable bed. Nice bathroom with an Italian shower. Reception lent me a mobile phone for mobile data tethering as there was no Internet connection in our room. Ice dispenser on even floors. Nice, professional, and friendly staff. Well-located plugs to charge our devices, though there could have been more of them. Internet was not working in our room. No minibar/fridge. Bad lighting, especially over the desk and over the sink, so that it was difficult to shave. Ice dispensers quickly empty. View over a middle-class building with clothes drying outside was awful. No rooftop bar or pool.
Washington Plaza
Washington Plaza
Altos del Prado, Barranquilla
Price per night from: USD 42
4.3/5
Excellent
SSuThe location of this hotel is good, the Extro supermarket is very convenient! The room is large but the facilities are a bit old, especially the toilet cover is turned over and it is blocked by the sink and immediately falls off! I live in an apartment, the air conditioner is too loud, and the windows are uncomfortable (Barranquilla is close to the river and the Caribbean Sea, the outside air is too humid) so I accepted it, and by the way, Barranquilla The airport is so small. There is only a single room with a locked door in the airport toilet. It ’s amazing!
Hotel Dann Carlton Barranquilla y Centro de Convenciones
Hotel Dann Carlton Barranquilla y Centro de Convenciones
Riomar, Barranquilla
Price per night from: USD 69
4.2/5
Very Good
GGuest UserAbsolutely nicest place to stay in Barranquilla. Loved the friendly staff and Colombian breakfast. Good hotel for the price. Got a nice upgrade, never had a problem. People are friendly ,rooms are big and clean. Really nothing to complain about. Taxi driver wouldn’t find it…duhhh
Hampton Inn by Hilton Barranquilla
Hampton Inn by Hilton Barranquilla
Riomar, Barranquilla
Price per night from: USD 53
4.2/5
Very Good
My staying at the hotel was great , great customer service , great breakfast, employees at the front desk are helpful , the internet was good. My room was excellent, clean sheets daily , bathroom is super clean. And the location is superb you are close to almost anything in the north . The restaurant is good .
Wyndham Garden Barranquilla
Wyndham Garden Barranquilla
Riomar, Barranquilla
Price per night from: USD 47
4.1/5
Very Good
MMauricio VanegasFirst of all, everything is good and smooth so far. It's good service and the facilities. But unfortunately, I asked reception service about problem with leak the water from mini refrigerator and over water on the floor and please cleaning quickly. After that, never happened to show up yet. I just disappointed ☹️ about it. That's why, I put a one star about cleanness only! I did enjoy the food well. Definitely, my thoughts about it and I want to come back again in one day because it's best city view ever I have. 👍🏼👍🏼👍🏼
Hotel Barranquilla Plaza
Hotel Barranquilla Plaza
Altos del Prado, Barranquilla
Price per night from: USD 63
4.0/5
Very Good
LLONGYANGThe location is correct, the opposite is your own restaurant, and the room must be sunny, the location is good! There must be light, the weather is humid and hot, and the bed can be added depending on the size of the room. There is one parking lot, which can hold 8-10 cars.
Hotel Windsor Barranquilla
Hotel Windsor Barranquilla
Riomar, Barranquilla
Price per night from: USD 46
3.9/5
GGuest UserWe booked a three-night room in November for the carnaval.ilny has a week the hotel cancelled the reservation pretending an invalid bank card.after check for the case I had made an error all is needed. Instead of 189€ the three days the hotel passed to 512 € Of course as now all hotels are.tapped they have relocated immediately From the moment I strongly think they preferred rent to the new price and thus cancel my reservation Mefiez you
Hotel Caribe Plaza Barranquilla
Hotel Caribe Plaza Barranquilla
El Prado, Barranquilla
Price per night from: USD 25

Frequently asked questions

How do I book a hotel on Trip.com?

To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.

How do I get hotel deals on Trip.com?

There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.

Where can I find hotel deals on Trip.com?

Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.

How can I get lower prices for hotels?

Sometimes booking hotels midweek is cheaper, but it also depends on the season.

How many hotels are listed on Trip.com?

You can find over 5 million hotels in more than 230 countries or regions on Trip.com. Haven't decided which hotel to book? Browse our site to get ideas!

Can I cancel or change my hotel bookings on Trip.com?

It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.

How do I contact Trip.com customer support?

You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.