Zest Hotel Harbour Bay Batam

Zest Hotel Harbour Bay Batam Reviews

Zest Hotel Harbour Bay Batam

Harbour Bay Complex Jalan Duyung Sei Jodoh, Jodoh River, Batu Ampar, Batam, Riau Islands, 29432, IndonesiaView Hotel Details
Zest Hotel Harbour Bay Batam
Zest Hotel Harbour Bay BatamZest Hotel Harbour Bay BatamZest Hotel Harbour Bay Batam
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Zest Hotel Harbour Bay Batam Guest Reviews

4.4/5
Very Good
169 review
Verified reviews
Location4.8
Amenities4.2
Service4.5
Cleanliness4.2
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All reviews(169)
Positive reviews(165)
Reviews with photos/video(40)
Awesome stay(39)
Great location(31)
Convenient location(25)
Great service(20)
Amenities were average(8)
Many dining options(6)
Loved the view(5)
Negative reviews(4)
Michael TSB
Zest Twin Room
Stayed in Jun 2024
Family
1 review
4.7/5
Amazing
Posted on Jun 30, 2024
Good stay considering the location and the price. Very convenient ; connected to the the mall and ferry terminal . No worries about rain or hot sun. Access to the beautiful walk near the ferry terminal with lots of good restaurants and bars.
Response from Property: Dear Mr. Michael TSB,Warmest Greetings from Zest Hotel Harbour Bay, Batam. Thank you for taking the time to review your stay with us, We appreciate your comments regarding your stay at the Zest Hotel Harbour Bay, Batam. We are sure this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our product, facility & service. We hope to see you again on your next visit to Batam. With kind regards, The Management
Anonymous User
Zest Queen Room
Stayed in Jun 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Jul 1, 2024
excellent service and good location.
Response from Property: Dear Valued Guest,Warmest Greetings from Zest Hotel Harbour Bay, Batam. Thank you for taking the time to review your stay with us, We appreciate your comments regarding your stay at the Zest Hotel Harbour Bay, Batam. We're delighted to hear that you found our hotel has good location and excellent service. We look forward to providing you with another enjoyable stay.We hope to see you again on your next visit to Batam. With kind regards, The Management
Paul Ang …
Zest Twin Room
Stayed in Sep 2024
Travel with friends
11 review
5.0/5
Outstanding
Posted on Sep 8, 2024
very convenience location that nearby ferry terminal … so don't need to rush or transport back ferry terminal …and room clean … air con cold enough … higher recommended
Response from Property: Dear Mr. Paul Ang,Warmest Greetings from Zest Hotel Harbour Bay, Batam. Thank you for taking the time to review your stay with us, We appreciate your comments regarding your stay at the Zest Hotel Harbour Bay, Batam. We're delighted to hear that you found our hotel is a nice place to stay. We look forward to providing you with another enjoyable stay.We hope to see you again on your next visit to Batam. With kind regards, The Management
Anonymous User
Zest Twin Room
Stayed in Mar 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Mar 24, 2024
Sangat bersih dan staff dia sangat friendly. The food also good. Sambal dia mantap
Response from Property: Dear Sir/Madam, Thank you for choosing to stay with us at Zest Harbor Bay, Batam. We really appreciate you taking the time to share your experiences and reviews with us. We are very happy to hear that you had a pleasant experience while staying with us. We always put guest experience and satisfaction as our priority. Your reviews and kind words mean a lot to us. We hope to welcome you back on your next visit in the future. Greetings, Management.
BN9501
Zest Queen Room
Stayed in Jul 2024
Solo travelers
9 review
5.0/5
Outstanding
Posted on Aug 29, 2024
I just stayed at the Zest Hotel Harbour Bay Batam. I had a really good time, and I would stay there again for sure. The hotel is in a great location, which made it easy to get around and check out the area. The staff were super helpful and made sure I had everything I needed. The room was clean and comfy, and I dug the amenities, like the pool and fitness center. Overall, I had a great experience at the Zest Hotel Harbour Bay Batam and would definitely recommend it to anyone looking for a great hotel in Batam.
Response from Property: Dear Mr/s. BN9501,Warmest Greetings from Zest Hotel Harbour Bay, Batam. Thank you for taking the time to review your stay with us, We appreciate your comments regarding your stay at the Zest Hotel Harbour Bay, Batam. We're delighted to hear that you found our hotel has a great location and super helpful staff.We are sure this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our product, facility & service. We hope to see you again on your next visit to Batam. With kind regards, The Management
Fauzi Surati
Zest Queen Room
Stayed in Apr 2024
Couples
9 review
5.0/5
Outstanding
Posted on Apr 30, 2024
Good location and cleanliness
Response from Property: Dear Mrs. Fauzi Surati,Warmest Greetings from Zest Hotel Harbour Bay, Batam. Thank you for taking the time to review your stay with us, We appreciate your comments regarding your stay at the Zest Hotel Harbour Bay, Batam. We are sure this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our product, facility & service. We hope to see you again on your next visit to Batam. With kind regards, The Management
Guest User
Zest Twin Room
Stayed in Jun 2024
Couples
21 review
4.2/5
Very Good
Posted on Jun 21, 2024
Best location, just next to harbour bay ferry terminal, lots of eateries within minutes of walk. This is my second time staying this hotel, the first time was many years back. During that time not as good coz the area around was not well developed. But after years it has improved, Would definitely come back due to its convenience. Highly recommended.
Response from Property: Dear Valued Guest,Warmest Greetings from Zest Hotel Harbour Bay, Batam. Thank you for taking the time to review your stay with us, We appreciate your comments regarding your stay at the Zest Hotel Harbour Bay, Batam. We're delighted to hear that you found our hotel is a best location. We are sure this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our product, facility & service. We hope to see you again on your next visit to Batam. With kind regards, The Management
Erica tay
Zest Twin Room
Stayed in Jun 2024
Family
9 review
3.5/5
Posted on Jun 16, 2024
Location is good, but the room is very run down. The power plug is spoiled, the towel is very dirty, and the bedsheet has a lot of black stains. Breakfast for egg is a lot egg shell.
Response from Property: Dear Mrs. Erica Tay,Warmest Greetings from Zest Hotel Harbour Bay, Batam. Thank you for taking the time to review your stay with us. We appreciate your comments regarding your stay at the Zest Hotel Harbour Bay, Batam. We sincerely apologize for any inconvenience you may have experienced during your last visit. We regret to hear that some of our facilities did not meet your expectations. Your constructive feedback will certainly be addressed to the management for our improvement.We are looking forward to welcoming you back soon.With kind regards, The Management
Christine
Zest Queen Room
Stayed in Dec 2023
Couples
1 review
4.2/5
Very Good
Posted on Dec 25, 2023
Very friendly staff. Breakfast is good but should extend to 11am instead of 10.30am
Response from Property: Dear Mrs. Christine, Warmest Greetings from Zest Hotel Harbour Bay, Batam. Thank you for taking the time to review your stay with us, We appreciate your comments regarding your stay at the Zest Hotel Harbour Bay, Batam. We are sure this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our product, facility & service. We hope to see you again on your next visit to Batam. With kind regards, The Management
aMirrrrrrrrr
Zest Superior Room
Stayed in Nov 2023
Booked for others
5 review
4.5/5
Great
Posted on Nov 14, 2023
We got this booking very last minute because the hotel that we booked called & told us that their hotel is fully booked. So I made a decision & took the risk to choose this hotel for our short vacation. To my surprise, the room was spacious & the best things was the smart TV. WiFi was good & the room was better than expected. Check In/Check out was fast & efficient. Would definitely book this hotel again.
Response from Property: Dear Mr. Amir, Warmest Greetings from Zest Hotel Harbour Bay, Batam. Thank you for taking the time to review your stay with us, We appreciate your comments regarding your stay at the Zest Hotel Harbour Bay, Batam. We are sure this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our product, facility & service. We hope to see you again on your next visit to Batam. With kind regards, The Management
Mohd Rozali
Zest Twin Room
Stayed in Jun 2024
Family
1 review
5.0/5
Outstanding
Posted on Jun 25, 2024
Very good location and easier to find food. Just walking over to the terminal ferry.
Response from Property: Dear Mr. Mohd Rozali,Warmest Greetings from Zest Hotel Harbour Bay, Batam. Thank you for taking the time to review your stay with us, We appreciate your comments regarding your stay at the Zest Hotel Harbour Bay, Batam. We are sure this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our product, facility & service. We hope to see you again on your next visit to Batam. With kind regards, The Management
Racodo
Zest Queen Room
Stayed in Dec 2023
Business travelers
12 review
4.0/5
Very Good
Posted on Dec 10, 2023
Friendly customer service and near most amenities, except mega mall.
Response from Property: Dear Mr. RacodoThank you for taking the time to share your positive experience with us. We're delighted to hear that you found our customer service friendly and appreciated the proximity to most amenities.We look forward to welcoming you back on your next visit. If there's anything specific you'd like for your return stay, please feel free to let us know. Your satisfaction is our priority.Regards,Management
Mimiliu
Zest Queen Room
Stayed in Apr 2024
Solo travelers
15 review
4.7/5
Amazing
Posted on Apr 14, 2024
Friendly staff, great location with lots of convenient stores and restaurants nearby. Towels are old, the tv is not smart tv as what I see from photo.
Response from Property: Dear Mr/s. Mimiliu,Warmest Greetings from Zest Hotel Harbour Bay, Batam. Thank you for taking the time to review your stay with us. We appreciate your comments regarding your stay at the Zest Hotel Harbour Bay, Batam. We sincerely apologize for any inconvenience you may have experienced during your last visit. We have provide Mini Fridge and Smart TV in the Superior Room. We are sure this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our product, facility & service. We hope to see you again on your next visit to Batam. With kind regards, The Management
Nicole koh
Zest Queen Room
Stayed in Sep 2023
Couples
3 review
4.5/5
Great
Posted on Sep 30, 2023
It's convenient, close to the ferry. Food and drinks are very close-by. Pretty much a walking distance to everywhere. The room is spacious but one downside, the room is not very clean and it isn't soundproof. But overall is cheap and value.
Response from Property: Dear Mrs. Nicole Koh, Warmest Greetings from Zest Hotel Harbour Bay, Batam. Thank you for taking the time to review your stay with us, We appreciate your comments regarding your stay at the Zest Hotel Harbour Bay, Batam. We are sure this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our product, facility & service. We hope to see you again on your next visit to Batam. With kind regards, The Management
DinO Aman
Zest Twin Room
Stayed in Jun 2024
Business travelers
17 review
4.7/5
Amazing
Posted on Jun 3, 2024
Nice place to stay for transit/quick stop with amenities around the corner.
Response from Property: Dear Mr. Dino Aman,Warmest Greetings from Zest Hotel Harbour Bay, Batam. Thank you for taking the time to review your stay with us, We appreciate your comments regarding your stay at the Zest Hotel Harbour Bay, Batam. We're delighted to hear that our hotel is nice place to stay. We are sure this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our product, facility & service. We hope to see you again on your next visit to Batam. With kind regards, The Management