Google review summary 3.9 Good 192 reviews 5 ★ 40% 4 ★ 35% 3 ★ 12% 2 ★ 5% 1 ★ 8% What guests are saying ”Boutique hotel, friendly management and staff, competitive prices, great food.” ”Quite an average hotel, not really tasty breakfast, loud rooms” ”The towels in the bathroom are a lovely size and nice quality.” More Reviews Search reviews Jo Leverett 2/5 just now on Google Hotel was nice, check in fast, room nice with tea, coffee and bottled water,although bathroom a bit tight, lovely garden area. We did not have dinner here so cannot comment on that although the menu looked lovely. However.....breakfast was a joke! Myself and my 2 friends all got up early to get get to breakfast which is only served until 8.30am and when we got there we found that there was no cooked breakfast, only continental. That's fine but a continental breakfast does not consist of a croissant and an egg cup of yoghurt! Oops I mustn't forget the 2 slices of cold toast🙄 at not point when we booked were we told that there was no cooked breakfast....it clearly states on their website the cooked breakfast available. When we went to speak the gentleman at reception, Baz, he was incredibly rude and unhelpful. He lied, would just walk off and ignore us or was rude and a bit confrontational. He would not give us a head office number for Verve hotels. And we were not the only people unhappy this morning! It's such a shame because the breakfast, or lack of, and his attitude, has spoiled what we thought was a lovely little hotel. I've seen the comments on here from the hotel staff when they get a negative review and I cannot believe how rude and insulting they are to people. Rather than apologise and take on board these comments they just want to be nasty so I can see why Baz was the same! Also, although the small car park is free you have to wait for other guests to come and move their car that's blocking you in as the hotel allows double rows of parking. I would like to add that all the other staff we met on our stay were lovely
Very Good
21 Reviews