Guest User
September 14, 2021
I have stayed in this hotel twice, and it took nearly an hour to check in for the first time. I am also working as a hotel. The staff at this hotel gave me the feeling that it was particularly unprofessional! The woman who checked in at the time was a lady in her 30s with medium and long hair. I stayed at this hotel for the second time today. The young lady who checked in was very nice. When I checked out, I took the room card and changed one at the front desk. She had yellow hair, flaming red lips, and kid-eater! Low ponytail, don’t you know if you go to work with light makeup? And the epidemic! Don’t you know to wear a mask at work? It's really unprofessional! I made a call there with my mobile phone, and a guest came down without greetings and no service. I gave her the room card and didn't answer the call. I kept calling, and the guests looked extremely uncomfortable! ! ! Downstairs time 2021:09:14 at 13:30 pm, the customer in Room 358 checked out. I waited for her to pick up the room card for at least 7.8 seconds, but there was no response, so I put the room card on the stage and went! I am really angry! What attitude, don't want to do it, don't do it! What is your attitude towards work when you do personal things there during working hours? I need a follow-up response from the hotel party! And give me the result of handling that staff member!
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