Floral Hotel·Heyuan Courtyard Light Luxury Hotel (Beijing Normal University Jishuitan Branch)

Floral Hotel·Heyuan Courtyard Light Luxury Hotel (Beijing Normal University Jishuitan Branch) Reviews

Floral Hotel·Heyuan Courtyard Light Luxury Hotel (Beijing Normal University Jishuitan Branch)

No. 1 Zhiqiang North Park, Wenhuiyuan Road, Beijing, ChinaView Hotel Details
Floral Hotel·Heyuan Courtyard Light Luxury Hotel (Beijing Normal University Jishuitan Branch)
Floral Hotel·Heyuan Courtyard Light Luxury Hotel (Beijing Normal University Jishuitan Branch)Floral Hotel·Heyuan Courtyard Light Luxury Hotel (Beijing Normal University Jishuitan Branch)Floral Hotel·Heyuan Courtyard Light Luxury Hotel (Beijing Normal University Jishuitan Branch)
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Floral Hotel·Heyuan Courtyard Light Luxury Hotel (Beijing Normal University Jishuitan Branch) Guest Reviews

4.7/5
Amazing
1343 review
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.7
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All Reviews(1343)
Positive reviews(1307)
Reviews with photos/video(486)
Classy environment(329)
Quiet & comfortable(108)
Friendly front desk staff(75)
Loved the view(42)
Perfect for kids(25)
Well designed(25)
Great location(11)
Has facilities for children(8)
Negative reviews(36)
Guest User
Premium Double Room
Stayed in May 2024
Friends
2 review
4.0/5
Very Good
Posted on May 11, 2024
The room is just like a normal economy business hotel. I thought it was in the style of a Siheyuan from the name, but it actually has nothing to do with Siheyuan. I felt cheated, but the service was OK. They responded to every request and were quite fast.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your stay and recognition of the hotel service. Because different room types are located in different locations, the selected series rooms are on the second floor. The rooms are large and cost-effective. Some windows have views of the yard. You can choose other room types for your next stay. Looking forward to your next stay!
Guest User
Family Room With Courtyard View
Stayed in May 2024
Family
1 review
3.2/5
Posted on May 5, 2024
They call this a courtyard family room. It costs nearly 1,000 yuan per night. I feel cheated. It's not convenient to bring children. I can only accept it with a pinch of my nose.
Original TextTranslated by Google
Response from Property: Dear guest, we sincerely apologize for the bad experience you had during your stay. During your stay at the hotel, if you have any problems with the facilities and equipment in the room, you can call the waiter at any time. We are on call 24 hours a day to solve your problems and ensure that such problems will not occur again next time you stay. We apologize again for the inconvenience caused to you and hope that you can give us a chance to correct it!
Guest User
Family Room With Courtyard View
Stayed in May 2024
Family
9 review
2.3/5
Posted on May 3, 2024
To be fair, this location has such an accommodation environment, which is quite comfortable. The owner's care can be felt in every corner of the hotel. Although the room is not big, it has everything. I rarely write reviews unless it is particularly good or particularly bad. This is the worst experience among the hotels I have stayed in. It is the only hotel that I comment on because of the extremely poor service attitude of the staff! And this is not just a few employees, but the overall management level is low. Starting from the person in charge who wears glasses, there is no smile from the beginning of check-in. It's like someone owes her eight million and speaks coldly. For those who come to Beijing for tourism from other places, if you choose this hotel as the first choice, you will definitely be very disappointed. Secondly, I brought my children to the store that day, holding a bag or two of items in my hand, a trolley case and a large backpack. The staff led the way to the room at the door. Even if they saw that we were in a mess and it was difficult to carry the luggage, they didn't say a word to help. From check-in to check-out, all the staff were cold and black-faced. If you want to add trouble to your trip, then choose it. If not, then I advise you not to come to this store!
Original TextTranslated by Google
Response from Property: Dear guest, we are sorry for the unpleasant stay you had. The hotel has immediately held a meeting to train and rectify the problem you reported to prevent such incidents from happening again. I wish you a happy life!
Qingfengxuxulai🧚‍♀️
Twin Room
Stayed in Apr 2024
Couples
11 review
5.0/5
Outstanding
Posted on May 3, 2024
A great courtyard-style hotel, with a quiet location in a busy city, very convenient for visiting tourist attractions. The service is also very thoughtful, the environment is very good, but the room is a little small, after all, Beijing is a land of gold! I am very satisfied
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Sometimes happiness is just a feeling. As long as you feel it with your heart, it will always be around us. Many things in our memories are because of the feeling of happiness. No matter how long it takes, our mood will remain unchanged. Enjoy life and share joy. Thank you for your love for us. The hotel advocates "heart service". We are trying hard to find opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment! Your satisfaction is our pursuit! We are happy because of you! Looking forward to your next stay.
Guest User
Twin Room
Stayed in Apr 2024
Family
1 review
5.0/5
Outstanding
Posted on Apr 30, 2024
The room is very clean and the environment is very beautiful. The outside is a courtyard structure with flowers, bridges and flowing water, which is very nice. I will go to Beijing again in a few days and I will still make an appoin**ent here. Friends who go to Beijing can rest assured to book it.
Original TextTranslated by Google
Response from Property: Your true feelings after the experience are the greatest encouragement and support for us. The small courtyard is full of birdsong and flowers, and the retro furniture in the room is carefully designed and selected, just to bring you a comfortable stay environment. The sincere smiles of every hotel staff hope to be recognized by you. Huazhu Heyuan Courtyard Hotel is willing to accompany you forever and be your most trusted home in Beijing! Looking forward to your next visit.
Guest User
Twin Room
Stayed in Apr 2024
Family
9 review
4.5/5
Great
Posted on Apr 19, 2024
I chose a Siheyuan hotel for this trip because I wanted to experience the Beijing flavor. The environment inside is definitely good, but it is not suitable for middle-aged and elderly people because it is not very convenient to travel and it is still a long way from the subway station. It is more recommended for middle-aged and young people who like Siheyuan. The facilities inside are really good. The sanitation is also very clean. The service is not quite up to standard, and I hope it can be better.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for staying here and for your recognition of the hotel's environment, facilities and hygiene. The hotel is one of the few existing courtyard buildings in Beijing. The building was part of the Xiaoxitian Temple during the Ming and Qing Dynasties. After years of baptism, it has now evolved into a hotel, so you can feel a good historical a**osphere during your stay. The hotel is 700 meters away from Jishuitan subway station, which is about 10-15 minutes' walk. The hotel is very sorry for the poor care during your stay. The hotel will make timely rectifications and training to strive to provide you with a good stay experience for your next stay. Looking forward to your visit again!
Guest User
Queen Room With Courtyard View
Stayed in Mar 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Mar 29, 2024
The architectural style of the Siheyuan is very unique and clean. I feel safe living here. I stayed here for five days in Beijing. The lady was very nice and helped me copy a lot of documents. Thank you! !
Original TextTranslated by Google
Response from Property: Dear guest: Thank you very much for your recognition and praise of our Siheyuan! We are very honored to provide you with a chic, clean and safe accommodation environment. At the same time, thank you for your appreciation of our sister's warm service, she will definitely be very pleased. We will also continue to work hard to provide you with better service and a comfortable accommodation experience. If you have any needs or suggestions during your trip, please feel free to contact us, and we will do our best to meet your needs. Thank you again for your support and trust, and we look forward to you choosing our Siheyuan and spending a good time with us when you come to Beijing next time.
aoeywuuuu
Premium Double Room
Stayed in Mar 2024
Other
10 review
5.0/5
Outstanding
Posted on Mar 18, 2024
I stayed at Huazhu in Tai'an, Jinan and had a good impression. This time when I came to Beijing, I saw Huazhu and it was really good. The location is excellent, close to major attractions and convenient transportation. The room is small and clean, and the toilet is automatically heated. There are antique buildings outside the window. It is also very comfortable to lie down and daydream after being tired all day. Highly recommended for economical travel.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for your recognition of the Huazhu brand hotel. Our Heyuan Hotel is a traditional Beijing-style courtyard house in Beijing. The main building also has the characteristics of a courtyard house. At the same time, our hotel is located at No. 1 Zhiqiang North Garden near Xiaoxitian, 700 meters away from Jishuitan subway station. We are surrounded by Xinhua Depar**ent Store and Fenglan International Shopping Center, which is very convenient. Huazhu insists on one-to-one change of hygiene, self-inspection by waiters, inspection by foremen, spot inspection by managers, and monthly quality inspection to provide guarantee for the guests' accommodation hygiene standards, so that guests can stay at ease and sleep comfortably. All hotel staff look forward to seeing you next time.
Anonymous User
Twin Room
Stayed in Mar 2024
Friends
2 review
5.0/5
Outstanding
Posted on Mar 14, 2024
This is my first time staying in a courtyard-style hotel. The leisure area is spacious and the exterior decoration is exquisite. You can take photos and check in. The room is simple and clean, and the service is also good.
Original TextTranslated by Google
Response from Property: Your true feelings after the experience are the greatest encouragement and support for us. The small courtyard is full of birdsong and flowers, and the retro furniture in the room is carefully designed and selected, just to bring you a comfortable stay environment. The sincere smiles of every hotel staff hope to be recognized by you. Huazhu Heyuan Courtyard Hotel is willing to accompany you forever and be your most trusted home in Beijing! Looking forward to your next visit.
Anonymous User
Premium Double Room
Stayed in Mar 2024
Couples
4 review
3.5/5
Posted on Mar 12, 2024
The front desk service attitude is very good. Because it is newly opened, it is relatively clean and spacious. If there are vacancies, you can check in early. However, the sound insulation of the room is really very bad. The voices of the neighbors are very obvious, and you can even hear the snoring of the neighbors in the middle of the night.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing to stay at Beijing Heyuan Courtyard Hotel. We are very happy that you recognize our service and hygiene. It is our unshirkable responsibility to provide you with high-quality and considerate services, so that every guest can have a good memory in Heyuan. We are deeply sorry for the sound insulation problem you mentioned. The hotel is a rare courtyard in old Beijing. Due to the special nature of the building, the sound insulation effect did not meet your expectations. Next time you come, we will prepare a quieter room for you. At the same time, our front desk is equipped with earplugs, which we will provide you with the next time you stay. All the staff of Heyuan Hotel look forward to your visit again. I wish you a happy life~
Guest User
Queen Room With Courtyard View
Stayed in Mar 2024
Family
2 review
5.0/5
Outstanding
Posted on Mar 10, 2024
Near Jishuitan subway station, about 10 minutes walk. Beijing is not a city suitable for taxis, so it is relatively convenient. The hotel environment is very quiet, and I experienced the courtyard. I will stay here next time I come to Beijing. In particular, they also helped to upgrade the family room for free, which is great!
Original TextTranslated by Google
Response from Property: Thank you for choosing Huazhu Heyuan Siheyuan. This typical Siheyuan has preserved a piece of paradise for the bustling city of Beijing. It is classical and quiet, noble and peaceful. The structure retains the original memory of the building to the greatest extent, and restores and presents it with modern techniques to restore the life scene of old Beijing. The square courtyard is spacious and airy, with a fish pond, rockery, and pavilion. Live in the courtyard, feel the essence of ancient architecture and courtyard culture, listen to ancient and beautiful stories, pour a cup of tea, enjoy a moment of leisure, and look forward to your next stay~
Guest User
Queen Room With Courtyard View
Stayed in Mar 2024
Family
4 review
5.0/5
Outstanding
Posted on Mar 8, 2024
Very good, there is a small yard outside, I like this style😄, very close to everywhere✌️✌️✌️✌The hygiene is also very good, I will stay here again next time I come~~~
Original TextTranslated by Google
Response from Property: We are really moved by your satisfaction. The unique design style, comfortable and clean living environment, and complete facilities and equipment of Huazhu Heyuan Light Luxury Hotel are the reasons why many customers and friends choose it. The thoughtful and meticulous service allows every friend to see the smiles of all Huazhu employees and feel the sincerity of Huazhu. Thank you again for your full affirmation of Huazhu Heyuan Hotel. We will continue to work hard and wish you a long-lasting career!
Xingzhedeguangjiao
Cozy 2-bed Room
Stayed in Feb 2024
Friends
15 review
5.0/5
Outstanding
Posted on Feb 26, 2024
Booked a room for a friend, in a hutong, very stunning, not far from Jishuitan subway station. The house is very Beijing style, the yard is very beautiful. The room is not big, but the facilities are very good, the toilet is heated and ventilated. Clean and sanitary. The service is warm, we went to watch the flag-raising ceremony in the morning, checked out directly, and left the luggage at the front desk to pick up in the afternoon.
Original TextTranslated by Google
6/7
Response from Property: Thank you for choosing Huazhu Heyuan Siheyuan. This typical Siheyuan has preserved a piece of paradise for the bustling city of Beijing. It is classical and quiet, noble and peaceful. The structure retains the original memory of the building to the greatest extent, and restores and presents it with modern techniques to restore the life scene of old Beijing. The square courtyard is spacious and airy, with a fish pond, rockery, and pavilion. Live in the courtyard, feel the essence of ancient architecture and courtyard culture, listen to ancient and beautiful stories, pour a cup of tea, enjoy a moment of leisure, and look forward to your next stay~
Guest User
Twin Room
Stayed in Feb 2024
Family
3 review
4.7/5
Amazing
Posted on Apr 16, 2024
The environment, facilities and sanitation are quite satisfactory. Personal travel is not very convenient. In the alley, drivers dare not drive in at night for fear of vehicles crossing. It is far from the subway and bus (main road) (there are few places that the bus can go at the alley entrance). It is a courtyard-like house, renovated, with good environment and facilities. The room is compact and suitable.
Original TextTranslated by Google
Response from Property: Hello, thank you for staying at Huazhu Heyuan Light Luxury Courtyard Hotel. We have been committed to providing guests with a warm and comfortable accommodation environment and creating a caring "home away from home" for you. We will also welcome every guest with better services. Thank you again for your comments and look forward to your visit again. I wish you and your family good health and happiness every day!
Guest User
2-bed Room With Courtyard View
Stayed in Feb 2024
Family
17 review
3.0/5
Posted on Feb 18, 2024
The overall environment is very good, the courtyard looks grand from the outside, and the room facilities are relatively new. Unfortunately, the smell of the sewer in the bathroom is too pungent and smelly. Thinking that the hotel rooms are fully booked, I didn't ask the hotel to change rooms and endured it for four days.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your stay and your recognition of the hotel environment. We are very sorry for your feedback and failed to bring you a good experience. The hotel has checked and repaired all rooms as soon as possible. If you have any questions during your stay, you can contact the front desk at any time. The hotel will serve you 24 hours a day. If you have any questions next time, please give us feedback in time and the hotel will solve them for you as soon as possible. The hotel once again expresses its sincere apologies to you and hopes that you can give us a chance to make up for it.