Palace Hotel

The room and the bathroom was neat and spacious. The breakfast was good with a wide range of food items, there was fresh vegetable salad and fruits with a choice of bakery products and cornflakes which was sufficient for vegetarians like us. The hotel is centrally located and at walking distance to bus station and nearby to several tourist sites

I travel a lot and this is one of the worst hotels I have stayed in. What I would consider as basic facilities are missing. No tea/coffee making in rooms. No irons. AC located in inaccessible position. Only place to get a coffee is the restaurant which closes at 10:00! Room facilities are misdescribed and basic things like shower screen and wardrobes were falling apart. Plumbing was ‘strange’ with the shower fitting not holding the shower head. All in all pretty diabolical. You might think I was unlucky, but there were 4 in our party and we all had the same issues. Location IS very good, but that doesn’t make up for the misrepresentation of facilities.

This hotel has received very mixed reviews and with accuracy. I, too, am limited by experience to providing an average/mixed review. I will separate this review into positives and negatives, for easy understanding. Positives: 1) Location can't be beat. This hotel is in the heartbeat of Belgrade, a 5 minute walk to the main square with restaurants, shops and cafes a plenty, and approximately a 10-15 minute perimeter from the major sightseeing attractions including the fortress, waterfront, cathedrals/churches etc. The hotel is also very nearby the central transport hubs - train and bus stations. Belgrade itself, at least the areas for sightseeing, is quite small. You can cover most of Belgrade on foot, or by local transport should you choose, making the hotel's location ideal. 2) The included breakfast buffet was excellent! There were many options and there was an excess of food to go around. The buffet breakfast included: scrambled eggs, hot boiled eggs, 3 different types of hot sausages, potato pancakes, many different types of yogurts, a large selection of cold cut meats and cheeses, lettuce, cold mixed salads, fresh cut vegetables, fresh cut fruits, whole fruits for takeaway (apples, bananas, nectarines, pears), muesli and other cold cereals, cold milk, juices, dried fruits and nuts, and other garnishes and accompaniments such as olives, pickles, etc. The hotel had an automatic coffee machine which made coffee according to your preferences - cappuccino, black coffee, espresso, hot chocolate etc. There was a large selection of tea available for you non-coffee consumers! There were many staff (I counted about 10 staff) ensuring the breakfast buffet was fully stocked/replenished at all times, guests' plates were cleared and seating was opened for new guests. The breakfast buffet runs from 7:00am to 10:00am, for early risers like me. The breakfast buffet, together with the location were the bright spots of this hotel, absolutely. 3) Staff were superb. Professional, courteous, and helpful with your every need. The hotel offered tourist maps of the city and staff were there to answer any questions you might have about your stay in Belgrade. Staffing was always in surplus, ensuring a smooth operation at the hotel. 4) Wifi was secure and signal was strong in the room and throughout the hotel. There was a flatscreen television in the room which also worked well (at least in my room) and offered a large selection of channels, but only a handful in English. I was able to find some international news channels and for me that was enough. 5) There was a little fridge in the room which I appreciated! Negatives: 1) The hotel is 100 + years old, and therefore is quite dated, including the interior, the rooms and all hotel amenities. While some might find this "unique" or "boutique," I found the hotel to be in severe need of an upgrade or complete overhaul. Carpeting throughout the hotel felt dingy, dirty and old with multiple stains dating back to the

Just don’t book it. This is a 2 star hotel at best. Take your money and go elsewhere. The shower looked like it wasn’t cleaned.. there was yellow liquid in the tub, black mould on the shower door and we had to run the water for a few minutes before the water was clean. There is an AC unit, but no remote to turn it on. In the doorway to the bathroom there was an insecure piece of wood that was so safe and had nails it in. No smoke alarms in the rooms.

The best part of this hotel is its location. Very close to downtown and the promenade The room was spacious but not so clean There was also a cockroach in our bathtub checked in late in the night, and the man in reception just through me a key to the room on the 2nd floor.

I found this hotel in booking with 4 stars (DO NEVER TRUST *********** REVIEWS!), and I'm not general not picky when it comes to hotel. But boy what a learned a lesson! This is NOT even 3 star hotel! Where should I start? checked in late in the night, and the man in reception just through me a key to room in 5th floor. I'm not kidding you, it was the most disgusting room ever my eyes have seen! I immediately went down to complain, and it felt like he was expecting me, and immediate before finishing my sentence he through me another key. That room was noisy as hell, so I changed room once again the day after because I couldn't sleep one hour that night. The third room had a broken air condition, so I changed to fourth room which had very weak air condition, but at least it gave some coolness so I could sleep that night. I was exhausted! The breakfast had very small bugs around it, when I pointed out that there is a lot of bugs (like very small cockroach), she said "OK"..... :) Unbelievable! The daily cleaning was non existent.

The best part of this hotel is its location. Very close to downtown and the promenade. But that is it. Hotel is old and run down and not charming as other folks have said. Room was disgusting. Hotel has not be at all renovated for decades. Furniture hasn’t been replaced probably since the 60s.