Kathryn
February 27, 2024
Refuse to cancel a reservation that was mistakenly made on their end and put through the computer. When I called to at least be nice enough to tell them, this was an accident they could free up the room, the staff was extremely rude. I stayed in the hotel in the hotel is fine, but if you have any kind of issue, I would not recommend their customer service or whoever they have answering the phone either. Spent hundreds of dollars at the restaurant and staying here in the past and will no longer do so