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Latest Reviews for Benito Juarez Hotels

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Oom Bubble Boutique Riviera Cancun - Adults Only
4.7/544 Reviews
Wow! This is a perfect getaway from the city life. In the middle of the Jungle with luxurious commodities. We stayed in Balam Bubble. 🛁Waking up in the atmosphere of the bubble is truly spectacular. 🥰 The food experience for breakfast, lunch and dinner is perfect. Ximena and Esther gave us excellent service at the restaurant and made some delicious drinks 🍸. The entire staff is friendly and welcoming. Don’t forget to jump into the cenote and pool. Having lived in the Riviera Maya for 13 years, I must say, this experience went beyond expectations!! 100% recommended.
Dreams Natura Resort and Spa
3.9/5101 Reviews
We had a great time and experience at Dreams Natura. We traveled with our 6 and 7 year old and they loved the pools and the slides. They also loved spending time at the Explorer’s Club and enjoyed all their activities. Special thanks to Rebeca, Xóchitl, Samantha, Frida, Karla, Alexa for always making sure the kids had a great time. The waiters at the pools were very attentive, especially Nancy and Jesus. Brenda at World Cafe also provided great service. Daniel at Oceana made the most delicious dessert for us! Angel from entertainment was also great and we enjoyed the backstage hotel tour. The Spa was amazing! Luz, Miriam, and Brenda were great. There could be more attention placed on the aesthetics of the rooms and bathrooms (paint, scratches, etc) but overall great service.
Haven Riviera Cancun - All Inclusive - Adults Only
4.5/543 Reviews
Haven’s beaches, location, and staff were amazing. Considering the price, we expected to not have the typical watered down alcohol/ meh food all inclusive experience, which unfortunately proved to be the case. You couldn’t get a buzz from the drinks unless you were injecting it straight into your veins. The only great restaurant was the Italian one. The coffee shop was also fantastic. The pools were beautiful, and there were always beach and pool beds available. The staff are very warm and friendly. Our jacuzzi never worked correctly and it turned out that you had to turn on the outside lights to get it to work, which we were never told. The nightly activities and the club are a bit cheesy, but the staff is doing the best they can. Big shoutouts to Pamela, Alfredo, Eli, and John, who were absolutely too notch staff. The rooms are beautiful and the rain shower is amazing! I think the overall value for experience is overpriced based on the food and beverages.
The Westin Resort & Spa, Cancun
4/5130 Reviews
Zona Hotelera
This place is perfect relaxing luxury. The Mexican sun, incredibly friendly staff who treat each guest with kindness and humor, choice of 3 restaurants and a little convenience store. The food is good (especially the sportsbar—Baja tacos are amazing!), choice of pools and a whirlpool. It is clean and well-maintained. Be sure to get a massage from Liliana (5stars) on the beach or in the cool indoors. (Thank you Liliana and Claudia…it was amazing!) We had most meals and drinks at tiki hut with Manuel serving drinks and recommending menu items. They will also bring food to your lounge chairs. The activities crew are engaging and fun with Guillermo, Ivan, Ana—we attended the guacamole class, margaritas, ceviche, bingo, name-that-tune, water exercise. Lots of fun without pressure to join. The other guests adopt the tone set by the staff—friendly, welcoming. This has become the vacation I’ll measure all future vacations against. 10/10 would recommend. I will be back!
Hive Cancun by G Hotels
4/546 Reviews
We booked a penthouse room with a pool and were super excited based on the photos and reviews we had seen online. However, our experience was far from what we had hoped for. Firstly, the hotel is located in a shopping center ***** with a shared parking lot, which was unexpected. The check-in experience was underwhelming; the staff seemed preoccupied and almost annoyed by our presence. They spoke only to my partner, who is a native Spanish speaker, and largely ignored me, despite advertising as a bilingual facility. Upon receiving our keycard, we found it did not unlock the room. We turned back to go to the reception are, only to be informed that we needed a different room, with no explanation given. The new room was a few doors down and initially seemed okay but was very dark and had an uninspiring view of construction and rooftops of local housing. The private plunge pool was on a second level, accessed by a winding staircase which had cracks and missing chunks from some of the steps. The pool area itself was in poor condition: chairs without cushions, a loose floor board with a hole, and neglected plants. The pool water was dirty with debris, making it unusable. Inside the room, there was a strong smell of cigarette smoke (we did not request a smoking room). The pillowcase had stains that looked like dead bug guts, and the bathroom towel had a clump of shaved hair prominently placed on it—which was revolting. When we reported this to the staff, the manager appeared indifferent but promised clean towels and a thorough room check. We decided to eat at the hotel restaurant, where the shrimp tacos were editable but fried, despite the menu not indicating this. The main guest pool water was somewhat cloudy and had visible debris, suggesting it hadn't been cleaned recently. Returning to our room, the cigarette smoke smell persisted. Further inspection revealed a clump of long, dark hair in the shower, entangled with what appeared to be a used tampon. That was the final straw. We left immediately and requested a refund, which, to their credit, was processed without issue.
Margaritaville Island Reserve Riviera Maya - An Adults Only Karisma All-Inclusive Experience
4.1/5102 Reviews
We just returned from a week at this resort. We are prestige members and this was one of the best experiences we have had so far. We had Friday and Armando as butlers and they were both excellent! They ended up being like family by the time we left. They both went above and beyond to make sure everything was in order and correct for us. We couldn’t ask for better service from them. The resort was nice and clean, they had 4 places to eat, and about to have another soon, along with a lunch place (I think License to Chill). Landshark, JWB Steakhouse, Frank and Lola’s and the boathouse. The room we had (469) had an infinite pool that looked out over the property and towards the ocean. It was nice and always kept clean by the day maid Martina (I think I spelled that correctly). We will definitely be back again!

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Hotel Info for Travelers

Highest Price$5,615
Lowest Price$44
Number of Reviews1,030
Number of Hotels31
Average Price (Weekdays)$596
Average Price (Weekends)$639