Bentley Hotels with Airport pickup service

Stayed in a 2x2 apartment for one night. Could not find entrance even though Google Maps had told us we had arrived as there is minimal signage and no directions for parking. Apartment was lovely but couch and chairs so hard and uncomfortable. The worst experience though was breakfast which was served in takeaway containers and was awful. Blueberry pancakes were uncooked, toast was barely toasted and only on one side; we left most of it uneaten. It would be helpful if staff were fluent in English. Housekeeping just let themselves in with no knocking even though we had organised a late checkout. Would never stay here again or recommend.

Happily surprised with the Bentley Motel. Room was quite big, little kitchenette with microwave, toaster and kettle. The shower was hot with great pressure and an adjustable height for the shower head. Very clean. Allocated car park just outside the door. It is situated on a very busy highway so there is traffic noise that may be a deterrent for light sleepers but didn't bother me. A lot of light does come into the room at the top of the curtains. The Cafe was closed but there is a little one round the corner and a large shopping centre down the road. I did late check in and had no issues. I would stay here again.

the best there is in Perth ! super clean, modern, word class dining, services and also Huuuuge ****** for those who wanna try their luck ‘ awesome place to be in, prices are pretty reasonable given the quality you get here

This is my 4th stay in last 12 mths. I like how central it is being in East Perth. Rooms are spacious with clean bathrooms & kitchenette area with microwave. There’s a good IGA 5 mins away. There is good secure onsite parking.

I have stayed at the hotel over the past 15 years and it has gradually become a little run down here and there but the worst change is the service, nobody has a smile or greets you as a guest, your just another inconvenience for them. I stayed in a ”Deluxe” King room last week and the Bathroom was dirty and the Shower over Bath is a disgrace (see photo). I don't think I'll be staying again until some marked improvements have been made.

Very comfortable stay at this older but well kept hotel. Perfect location overlooking Swan River, easy walk to riverside & centre. Great service, very helpful staff, good sized rooms, cleaned daily, comfortable beds. Small but usable gym leading to sunny pool area, complimentary laundry. Altogether, great value.

The location of the room was great -ground. Plenty of available parking spots. I left early in the morning and discovered the gate into parking area was locked so you exist through the reception area which was good security for guests and the safety of your car.The guy at reception was pleasant and helpful. The room was clean and simple but caters for a travellers needs. You receive what you pay for & not everyone can afford over $100 a night & stay elsewhere.The water pressure in the shower was very good with hot water. But unfortunately the mattress was hard to sleep on and the pillows were like bricks. Take your own pillows!

I am not one for complaining and have always been a very understanding customer, however, our most recent experience is something I feel needs to be rectified or at least expressed for improvement purposes. After attempting to contact Mont Clare Boutique Apartments in regards to a possible cancellation, we were told that due to booking through a third-party, we would need to directly contact them and seek cancellation refunding (a US number). After doing so, the third-party business was extremely understanding of our unforeseen personal medical situation BUT informed us it was actually Mont Clare Boutique Apartments that had the overarching decision and they would email a cancellation request on our behalf. I then followed up and rang Mont Clare again and explained the situation, to which I was told “Ok not a problem.” But upon receiving the email request, Mont Clare staff proceeded to decline our cancellation. With not being able to afford to lose out on a large chunk of money, we proceeded with our stay. Travelling 3.5 hours from the country, we made sure to arrive within the stated Reception hours of “Monday - Thursday 9.00am - 7:00pm, Friday 9.00am - 6am (Sat Morning), Saturday 9:00am to 6am Sunday Morning and Sunday and Public Holidays 9.00 am - 2.30pm” as stated on BOTH their website AND their front door. However, reception was closed and we were unable to contact the emergency number. Luckily for a helpful patron that instructed us on how to check-in, we managed to get ourselves and 18-month-old inside. When we got to our room, the air conditioner was on but doing nothing, so we proceeded to turn it to the lowest temperature and highest setting where it remained for the duration of our stay, doing nothing. We had to purchase a fan in order for our daughter to be able to sleep. Our instruction paperwork also stated that the pool was out of order and we would need to use the one across the road at the Aldernay and upon using the Gym, every piece of equipment was broken except for the treadmill (two things I booked this accommodation for and that I believe should have been refunded or rectified more professionally). The next day we discovered the television remote volume buttons weren’t working, so I rang Reception, at which point I was told “Well if the channels work its not the remote, can’t you just use the buttons on the TV instead of the remote?”. Other issues we found that we did not contact Reception about were stained and ripped carpets and couches, broken cupboards in the kitchen and bathroom, stove and oven top settings worn out so I didn’t know which setting was which when trying to use it, faulty settings on the washing machine, holes in the walls where power points are located behind the beds, a dirty sock under the bed, the horrid stench of cigarettes and ********* upon every exit of our room and springs visibly sticking out of the bed. Our major issue however was the broken clothes dryer. We booked this accommodation g

We arrived in Perth at 2.30am and got a taxi straight from the airport. As it was in the middle of the night we had to press a buzzer and wait for someone to speak to us through the speaker, however they were either asleep or could not be bothered, so pressed the buzzer for a long time, finally someone came over the speaker which was distorted and they were telling me off for leaving my finger on the buzzer, they let us in and again he started telling us off about the buzzer, we totally ignored him stating our name and how many nights we were stating, i think he finally got the idea gave us a key and vouchers to get our breakfast. We just went to bed and viewed the room in the morning. Definitely needs redecorating, bed seem to go go slightly downhill head as we felt our feet were higher than our heads, pillows were flat, we had a sheet then a duvet which was had seen better days and needs a new one and then a top sheet. Bathroom was basic, did have a shower although it made some strange nosies and the temperature was up and down, no plug in the hand basin, there were toiletries which we never used. Breakfast was very basic, just some cold meats, cold hard boiled egg, salad and toast. If you wanted cook you had to pay along with Croissants, pain au raisin etc. Reception staff during the day were pleasant and very helpful, always had a smile. Getting around it was in a good position to get around the city, it was close to the Freebus service called the cat service which you can hop on and off at any time. Would we stay again - No - there's plenty of hotels in Perth .

Booked 2 adults & 1 child 12 & under (I wasn't required to specify age on booking site - my girl is 12). On arrival a rude & arrogant receptionist told us we only had twin beds provided as ”a child usually means a baby”?! He did eventually change us to a 4 bed room. Upon entering our shoes stuck to the dirty floor in the kitchen area. ,There was a grubby uncleaned portable cooktop, the table and surfaces throughout the room had sticky patches & drink rings. The bathroom was grotty with what appeared to be never- cleaned grout & a dirty basin. The ironing board collapsed when pressure (i.e. the iron) was applied to it. We used one of the token operated washing machines for guests & had to rewash elsewhere as everything stunk. The only redeeming features here were a good cooked breakfast & lovely housekeeping staff.