Four Points by Sheraton Boston Logan Airport Revere

Only problem is they switched my King room to a double full room. Iy wasn’t bad, but I paid for the room I wanted.

Very good the best

Absolutely loved the place until it came to a devastatingly nightmarish end when I was basically living there and i went to extend my stay and was given a rate of approx. $800 plus. Had to take iced cold showers after letting it run for an hour to heat which never happened. Never received any incidental charges back. And last but not least... why is anyone walking in my room before check out time? Never mind check out... but insanely early. I would have forgotten about everything else if I wasn't being put on the street because the prices were jacked astronomically. Dear Sheraton, can you at least release my incidentals so maybe I can figure something out... please and thank you

This place rocks! We only stayed one night but we’re greeted warmly and courteously! From the time we registered and got all of our questions answered to checkout I was pleased with the value, cleanliness and safety. I saw other concerns about parking fees (we parked for free) and no free breakfast but we were not there for breakfast. It was a quick overnight stop on our way to the airport. I could have not been more pleased!

When I booked the hotel there was free parking for the duration of your vacation. When we arrived, they charged us $25 per night, an expense we were not aware of and not prepared to pay for. Upon request to waive a portion of the fee as we were not notified of this change, we were refused. When booking there was also a free breakfast, also no longer free and there is a charge of up to $15.99 per person depending on the type of breakfast you choose. We did not eat there. We requested to speak to a manager regarding the changes that have taken place in the last 6 months as we had paperwork that indicated these things. The gentleman claimed he was the manager and refused to make or give any adjustments to the bill and informed that even though we had already paid for our stay 6 months ago he could refuse us from staying within the hotel. Another lady was checking in and informed that she had in fact contacted and made arrangements to stay there though they have no records of it when she had proof in her emails. This so-called manager began shouting at her as well, she was tired and clearly feeling emotional and the manager was not sympathetic to anyone, instead extremely annoyed and aggressive with everyone who questioned anything including potentially refusing a stay at the hotel even though it was paid for. Disgusting behavior and extremely unprofessional, my husband and I personally felt like his position as a manager went a bit to his head and he was on a power trip.

Anthony at front desk and Bobby the shuttle driver were fantastic! I stay here for the connivence. of the shuttle to Logan