This vessel pulls anchor and sets sail from Bintan for at least part of your stay.
Relax at the full-service spa, where you can enjoy massages. Additional features at this cruise ship include complimentary wireless internet access, concierge services, and a banquet hall.
Grab a bite at Piano Lounge, one of the cruise ship's 2 restaurants, or stay in and take advantage of the room service (during limited hours).
Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. This cruise ship has 3 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 104 air-conditioned rooms featuring minibars and LED televisions. Cable television is provided for your entertainment. Private bathrooms with showers feature bathrobes and slippers. Conveniences include safes and desks, as well as phones with free local calls.
GGuest User2023.03.04
Amazing experience at Doulus Phos ship hotel. Staying on this amazing Guinness world record ship is definitely one for the books for me. I was once able to bought a book on this MV Doulus when it was sailing to sell books worldwide. The view, the amazing staff and the facilities are truly one of a kind. It was monsoon when we stay that’s why we didn’t manage to enjoy the infinity pool. We would like to come back to experience the outdoor movie with bonfire, the infinity pool and the sunset dinner. The food is great (“, ) and we truly love the amazing warm hospitality of the staff. Definitely we will be back with our family during summer time. It is a good place for family, friends or a retreat. The facilities is huge, a lot if possible activities that can be done and enjoy and not to mention that the tranquility. There is also a spa, it is still under soft opening and still undergoing for improvement but nonetheless it is worth every penny you have.
With a stay at The ANMON Resort Bintan- Glamping in Bintan, you'll be 4.2 mi (6.7 km) from Pulau Marawang and 7.5 mi (12 km) from Ria Bintan Golf Club. This 4-star holiday park is 1.4 mi (2.3 km) from Bandar Bentan Telani Ferry Terminal and 3.6 mi (5.8 km) from Lagoi Bay Lake.
Pamper yourself with a visit to the spa, which offers massages. You're sure to appreciate the recreational amenities, including an outdoor pool and a waterslide.
You can enjoy a meal at The Compass Rose serving the guests of The ANMON Resort Bintan- Glamping, or stop in at the snack bar/deli. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.
Make yourself at home in one of the 99 air-conditioned guestrooms. Rooms have private furnished patios. Complimentary wireless Internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
GGuest User2024.08.25
resort environment very clean, well maintained, legit got clamping feel. NOTE ; no tv and bath tub.
everything very convenient. they basically pick u up to go anywhere via buggy. service is good also everyone very smiley and helpful
food so so cannot expect much but big menu. have diff diff cuisine
room is good but if rain the noise is pretty loud. this resort room no tv.
activities.
the huge lagoon is 2.5m deep so basically everyone who enters the pool needs to wear life jacket. there’s slides, inflated playground. some water paddles, tube etc
quite a lot of things to play but just the pool deep though . with kids u need to eye power .
Escape on a family-friendly glamping vacation at Natra Bintan, A Tribute Portfolio Resort. Overlooking the stunning Crystal Lagoon Southeast Asia’s first and largest man-made seawater lagoon on Bintan Island, Indonesia. Our Bintan Island family resort is also ideal for groups and corporate events. Indoor and outdoor venues are available, with every space supported by delicious catering. The lush resort grounds host safari-inspired tents with private patios boasting garden or lagoon views. Every glamping accommodation feature king-sized beds, LED TVs, mini-refrigerators, sofa beds, outdoor rainforest showers, free Wi-Fi, and air conditioning. Indulge in delicious cuisine or sunset cocktails overlooking the lagoon at The Patio Restaurant and Bar, or arrange a barbecue on your tent patio. Take a guided kayak tour through the private mangroves, golfing at Bintan Golf Club, or hiking in the rainforest of Gunung Bintan.
KKristal Charen2024.10.13
We had a good stay at Natra. The staffs are all very friendly and nice, and they even granted our request for anniversary decorations, and they also help us with early checkin and late checkout. The location is just beside the ferry terminal and they have a complimentary shuttle service. The breakfast buffet was also good and got variety of choices.
I like our room it was nicely decorated and the hotel itself has a nice concept. However, as this is glamping style, expect that the room doesn’t have a proper wall and you will be able to hear the noise outside very clearly. Our room was near the restaurant and there was a live band at night that played really loud music until 10:30pm. Couldn’t get an early night rest.
They need to improve on housekeeping to check about the towels provided, we go a towel with stains and the other one has a hole.
But overall, we still had a good stay and recommend this for a quick getaway.
Excellent
136 reviews
4.5/5
Price from
$177
per night
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Located in Bintan, Nirwana Resort Hotel is by the ocean, within a 5-minute drive of Lagoi Bay Lake and Plaza Lagoi. This 5-star hotel is 0.5 mi (0.9 km) from Lagoi Bay Beach and 5.8 mi (9.4 km) from Ria Bintan Golf Club.
Treat yourself with massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a waterslide, and a sauna. This hotel also features complimentary wireless Internet access, concierge services, and gift shops/newsstands. Getting to nearby attractions is a breeze with the complimentary area shuttle.
Enjoy seafood at The Kelong, one of the hotel's 5 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the poolside bar or one of 2 bars/lounges, or 2 beach bars.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 6 meeting rooms available for events. A ferry terminal shuttle is provided at no charge, and free self parking is available onsite.
Make yourself at home in one of the 244 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and bidets. Conveniences include safes and desks, and housekeeping is provided daily.
Note:
Nirwana Gardens Resort is not responsible or liable for any injury or fatality caused by accidents at our hotel.
Participation in any activity is not without risk which may result in injury or even death. The hazards include risk of injury from rental equipment, rocky coast, uneven terrain exposure, animal/plant life, and other people in the vicinity. By proceeding with this booking, I hereby represent that I understand the inherent dangers of any of the activities offered by PT Alam Indah Bintan (Nirwana Gardens) and am aware of the risks involved.
I hereby release and exempt PT Alam Indah Bintan (Nirwana Gardens), its operators, directors, agents, shareholders, officers and employees (hereinafter called Released Parties) from all liability for personal injury, property damage, wrongful death and cause of action of any kind caused in whole or in part by the negligence of the Released Parties, or arising from the rental or use of the equipment or howsoever caused, any claims, demands and liabilities of any kind whatsoever (including legal fees and medical evacuation costs) arising from the accident or injury.
HHilary L2024.07.13
Sprawling area with villas and hotels.
Location - It's far from the city (no big deal cos nothing in tanjung pinang city) but near the ferry terminal.
Full amenities but not sure about maintenance - seemed run down for flying fox, archery, wall climbing.
Room was OK, bed and pillows were comfortable. The water pressure in the toilet was low and the shower was not enjoyable.
Impossible to move around in Grab or Gojek and please book your rental. The one offered by hotel was high. In fact, hotel offers a suite of amenities but price is high.
Took the buggy to explore and it was SGD 20/Hr.
Had dinner in Coffee house and 2pax was SGD 80; service was good but quality not so (saltish).
When you stay at Cassia Bintan in Bintan, you'll be next to a golf course, you'll be a 8-minute drive from Bandar Bentan Telani Ferry Terminal. This beach aparthotel is within the region of Snake River Temple and Batam Centre Ferry Terminal.
Head down to the water and enjoy a day at the private beach, or take advantage of other recreational amenities, which include an outdoor pool. This aparthotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy a meal at the restaurant or snacks in the aparthotel's coffee shop/cafe. Need to unwind? Take a break at the bar/lounge, the beach bar, or the poolside bar for a tasty beverage.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A ferry terminal shuttle is provided at no charge (available on request), and free self parking is available onsite.
Make yourself at home in one of the 81 guestrooms, featuring kitchens with stovetops and microwaves. Rooms have private balconies or patios. 40-inch LED televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as safes and separate sitting areas.
TTravellingmama2024.08.12
I like that the location is 15 minutes away from the BBT ferry terminal and they provide free transfer to and fro. The hotel looks relatively new but it has a chalet feel rather than a resort. The beach is shared among 3 resorts and it is beautiful and clean. We ate the Indonesian buffet on Friday night which cost INR550,000 per pax. Loved the sate and kueh the most. During breakfast, we were directed to Angsana as cassia was full. Breakfast is average. The one room apartment is small but comfortable as they divided the space into bedroom, living room and kitchenette. Staff were attentive throughout the checkin, checkout, dining and transfer. All were smooth and quick. We happen to witness the release of sea turtles. Kudos to Bintan sea conservation team!
With a stay at Banyan Tree Bintan in Bintan, you'll be by the ocean and within the region of Batam Centre Ferry Terminal and Desaru Beach. This beach hotel is 1.9 mi (3.1 km) from Pulau Marawang and 4.9 mi (7.9 km) from Bandar Bentan Telani Ferry Terminal.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. When the sun is out, a round of golf or a day at the private beach are two great options for taking advantage of the fine weather. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy Indonesian cuisine at Treetops, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Bintan? This hotel has 1453 square feet (135 square meters) of space consisting of a conference center and a meeting room. Guests may use a ferry terminal shuttle for a surcharge, and limited parking is available onsite.
Make yourself at home in one of the 64 guestrooms featuring minibars and DVD players. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers.
GGuest User2023.11.17
Zia is an exceptional individual at Banyan Tree, radiating friendliness and delivering impeccable service. Their warmth and dedication create an atmosphere where every guest feels valued. Zia's commitment to providing outstanding service shines through, ensuring that each interaction is marked by attentiveness and care. Their professional demeanor and genuine kindness elevate the experience, leaving guests with a lasting impression of hospitality at its finest.
Located just 60 minutes by ferry from Singapore, Lagoi on Bintan Island has emerged as one of its most vibrant destinations. Just 10 minutes from the ferry terminal, Hotel Indigo Bintan Lagoi Beach invites you to escape the city and immerse yourself in authentic Indonesian island life. Surrounded by Bintan’s stunning natural beauty and steeped in its vibrant history, our resort exudes authentic Indonesian hospitality. It’s the perfect haven for those with a calling for exploration and a passion for creativity, seeking a truly rejuvenating getaway.
AAnonymous User2024.11.26
My wife and I recently had the pleasure of staying at Indigo Hotel, and it more than met our expectations. From the moment we arrived, the friendly staff made us feel incredibly welcome. The room was spotless and equipped with everything we needed for a comfortable and relaxing stay.
A special touch was the thoughtful wedding anniversary decorations and the delicious chocolate cake left in our room – a delightful surprise that made our celebration even more memorable.
If you’re looking for a place that offers excellent service, comfort, and special touches, Indigo Hotel is definitely the place to stay!
Experience “Travel. Reinvented.” in a tranquil setting at Four Points by Sheraton Bintan, Lagoi Bay. Our unique blend of convenience, cultural depth and luxury experiences makes our hotel an extraordinary destination on Bintan Island, Indonesia. Relax in one of 308 stylish guest rooms and villas with comfortable beds, productive workspaces and fast, free Wi-Fi. Savor three distinctive restaurants serving locally inspired cuisine and seafood delights. Amenities include an adult swimming pool, children's pool, and a kid's pool; along with Sa'kai Spa for Indonesian treatments; a 24-hour fitness center and a Kid's Club. In addition to 800 sqm of event space encompassing 6 meeting rooms, we offer outdoor venues such as the Garden Terrace, Villa Front, and beachfront area. Escape to Four Points by Sheraton Bintan, Lagoi and let us show you how we’ve mastered the art of the simple pleasures.
DDaphne2024.10.18
We went during mid-week and it was quiet. Staff were all fantastic. We were served a small welcome drink during check-in.
The room allocated was not great - we saw workers lying on the grass during day time and in the morning we could hear a loud noise coming from lawn mowing. The A/C was crazily cold - adjusting the temperature made no difference as it would never reach the chosen temperature; the only solution was to either turn the A/C off, or open the window which would let mozzies in. We asked for a technician to take a look at it. He was kind but spoke very little English. He just showed us how to press the button (that we already knew) without actually fixing it, perhaps because he did not understand what the problem was.
There were many choices of food at breakfast but pastries/waffles/pancakes/crackers were stale. We appreciated the choice of juice and we liked the omelette.
With a stay at Kamuela Villas Lagoi Bay Bintan in Bintan, you'll be on the beach, just a 1-minute walk from Plaza Lagoi and 5 minutes by foot from Lagoi Bay Beach. This beach villa is 0.9 mi (1.4 km) from Pulau Marawang and 1.2 mi (1.9 km) from Lagoi Bay Lake.
Enjoy recreation amenities such as bicycles to rent or take in the view from a terrace. This villa also features complimentary wireless Internet access, concierge services, and barbecue grills.
Take advantage of the villa's room service (during limited hours).
Featured amenities include a business center, dry cleaning/laundry services, and luggage storage. Free self parking is available onsite.
Make yourself at home in one of the 5 air-conditioned rooms featuring private pools and LCD televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include safes and desks, and housekeeping is provided daily.
GGuest User2021.12.20
Decided to have a short staycay with our lil’ bub. We were greeted by mba Siti, fuss free check-in. Our 1BR villa was great. Clean, amenities provided was alrite, could be better. Lil’ bub loves the bath tub. Thank you mba Novi for the mozzie repellent for our lil’ bub. Staffs greeted us whenever we pass by! Felt so comfortable during our stay. Had a pleasant stay with Kamuela. Will definitely come back again 😍 one minus point will be the breakfast! Hope to see improvement during our next stay! 💙
With a stay at The Residence Bintan in Bintan, you'll be 14.9 mi (24 km) from Trikora Beach and 21 mi (33.8 km) from Tanjung Pinang Ferry Terminal. This 5-star hotel is 17.4 mi (28 km) from Santa Maria Cave and 19.9 mi (32.1 km) from Senggarang.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can soak up the sun at the private beach or enjoy other recreational amenities including an attached winery and an outdoor pool. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and babysitting (surcharge). Guests can get around on the shuttle (surcharge), which operates within 25 kilometers.
Grab a bite at Pool Bar, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Bintan? This hotel has 484 square feet (45 square meters) of space consisting of a conference center and a meeting room. A roundtrip airport shuttle is complimentary (available 24 hours), and a ferry terminal shuttle is also provided at no charge.
Make yourself at home in one of the 127 air-conditioned rooms featuring minibars and flat-screen televisions. Your bed comes with premium bedding, and all rooms are furnished with single sofa beds. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bathrobes.
AAndrewong20242024.10.03
I rated cleanliness as 4/5 as it was almost perfect clean but there was a cockroach in my room. This I might not fully blame the resort as we are in nature. This resort is perfect is you are looking for secluded and quiet spot to getaway for a family or a couple. You won’t need to venture out. But it’s a long drive to the resort to the ferry where you need to factor travelling time in your itinerary. I went with my family and the in-house farm was a blast for my kid feeding bunnies, chickens and fishes. Kiki the person in charge was very friendly and served us well. There is a club for kids activities. Service was perfect. Everyone was friendly and attentive to our needs. I would go back again. Take note that is 21% charges of tax on top of the prices - service charges and Govt tax.
Excellent
227 reviews
4.4/5
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$131
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4.8/5
Outstanding
GGeorg ChristopherThe hotel and its facilities are very nice. Here and there a few spots of improvements needed but otherwise a very attractive hotel with lovely features. A very pleasant stay starts with a dedicated lounge at the ferry terminal which is available upon arrival and departure (taking care of your visa and other requirements). Travel to the actual hotel is within short 20 minutes by hotel shuttle bus. You can chose between colonial style suites at the main building or near by or Thai/ Bali style villas on the large ground and a short walk away from the main building. The Thai villas are very nice, filled with all the necessary amenities and some top of the range products. Plenty of storage space, outdoor veranda seating and well kept exterior make it really nice. At the main section, the pool is with its 50 meter in length a true highlight, together with the very easy and close proximity to the pristine and huge beach section. Although facing north, the beach is actually in a bay and can be explored for hours. Also well worth mentioning is the spa which provides truly amazing treatments administered by very experienced therapists who will truly pamper you from start to finish.
Regrettably, there are also a number of shortcomings. Although the hotel provides insect repellant for your daily use, even the best of preventions and best of cleaning/ spraying efforts of the staff will not stop billions of sand flees attacking you on the beach, especially after rain or during the evening hours when you become their dinner.
However, the biggest drawback is the food and beverage section. For a hotel operating in such a high price category, the restaurant is a true letdown perhaps even the sole reason for not coming back again. Yes staff everywhere is very friendly, attentive and making it their business to know you by your first name from the start, but the entire food and beverage section requires a lot of improvements to even get close to a star rated service. Yes the drinks are well made (guess can be expected at prices of US$20 plus) but the restaurant service truly lacks what it takes. The food, expensive as it is, lacks any sort of imagination, is void of any special touches, and surely does not represent Indonesian cuisine in any shape or form. As said, staff are very friendly and trying their best however, if they are not taught the basics or led by indifferent managers, then things need to change. Management comes from the top.
In summary, if you are looking for a nice place to relax in a colonial style building, not too crowded with a lovely pool, then please try the Sanchaya. However, if you looking for cuisine which is anything but poor, not even ordinary, then you better look elsewhere.
GGuest UserThis would have got an average rating had it not been for the staff - competent, professional and always willing to help. The facilities seem jaded maybe due to the Covid related lockdowns etc and some parts especially the toilets ( the toilet seat was almost black ) were a disappointment. The location is excellent with a fantastic sea view from the restaurant and the beach is clean for the most part. The villas are good with a nice private pool and decent sized rooms. Our requests for buggy to transfer us from our Villa to the main building were always attended to promptly. The a-la-carte food that we had in their restaurant- we tried the local Indonesian cuisine- was excellent but the breakfast buffet was average. When I had interacted with the staff after booking this place, I was told that late check out is subject to ‘availability’ but it clearly isn’t as they charge for every extra hour. This could have been communicated in a better way. There is room for improvement but overall we had a good stay as the property is quite good.
GGuest UserWe have found this beautiful place on our 2 days dad/son bicycle tour through Western Bintan. We loved the ample, farm type camp that is in between the hills and savannahs with the reddish coloured earth and evergreen palm trees of Bintan. The reception area is already oozing openness and friendliness, and you check in a very pleasant and welcoming world. The owner has established this is as a sustainable youth training and learning center, at the same time offering splendid and well-integrated guest activities for families, kids, and groups. We stayed in one of the clamping houses adjacent to one of the small and relaxing lakes, and my 5y son loved every inch of it. The A/C motor works in the background, the bathroom is bigger than in any of the Lagoi resorts we have been so far. The food is very deliciously mildly spicy, the coffee machine is Italian, the breakfast offers a choice of two menues which makes it easy not to choose wrong. The best part is the always friendly and supporting staff. Yanu was very supportive when engineering a kite and helped us making it fly (even outside his shift). The creative center is definitely worth a visit. As natural bicyclists, we loved the empty and small paved roads around the Camp, so we even had a wonderful time biking down to the Blue Lagoon (1hour). From the Ferry Station TM it is a 2h bicycle trip with a few stops in the road (try to avoid the heat). The Bintan Ferry takes bikes for transport, so do 6-seater cabbies in Singapore. I can strongly recommend this place for any escape plans from the big city and for all nature fans.
GGuest UserRoom is very practical: spacious layout & clean. Comfortable bed. Bathroom is large & clean. Food options are also practical: tasty/ well- prepared. Not a wide variety but sufficient. I suggest limiting plastic bottled water provision for large group functions.Undoubtedly, that's up to the consumer. But hotel can make a stand on this.
AAnonymous UserWonderful resort with a living room and private pool on the first floor, and a bedroom on the second floor. Very spacious and beautiful place. Our living room table had some tiny bugs though so we spent most of our time in the bedroom. And typical to Bintan regardless of which resort, remember to keep your windows and doors closed especially at night, so that bugs won't enter. The reception was very helpful though, and always solved our problems as quickly as possible. Not much around the vicinity but it's great if you just want a nice place to chill around. The hotel do have some water activities packages and we went for snorkelling, kayaking and fishing at bintan nemo. The reception helped us to book a taxi service there too. Buffet breakfast had limited variety but food was very good.
JJ.L3Neat little boutique resort with very pleasant staff. Very serene environment wthout noisy families and children.. surrounded by plenty of mangrove habitat within the property. Outside the property, you can cycle to rustic local villages and fisherman wharf (15mins walk away). Could hv been better if wifi is more stable. Electricity tripped once when we were there for 3D/2n..and if there is a.mini-fridge in the room, it would be perfect. Otherwise, all facilities are good enough. Menu serves a variety of western, indonesian and some chinese food but your best choice would be their yummy indonesian selection. Basic water activities eg swimming pool overlooking the sea, kayaking and other on-site tours are available. For kids: small slides, swings, see-saw, small animals eg rabbits, cats and chickens. Entertaintment: simple board games, uno, darts etc
GGuest UserA very worst experience stay ever! For the first I requested for early check in its not provided on 22 April 2023. They ask for additional fee and finally I just checked in at 3PM. Second, around 3PM I just ordered Banana Fitters and waiting for 3 hours! I already called them 3times but there is no explanation only wait wait and wait until 3 hours coming. Third, I requested for extend the same room and its so complicated, I should to wait and their forgot that I already told them the day when I arrived. Forth, I pay room extend bill to reception and requested for make up the room once I request since I want to have a rest. And surprisee?!!! Housekeeping coming to my room and I just said that I will inform later for make up the room, then again the BAD things is someone is trying to enter my room without permission, I dont know how can they get my room access, and I just shouted since Im not in full wearing (you can imagine if i didn’t double lock) and he said want to cleaning, I’m shocked then I just said that I didn’t request anything! I trying to sleep and housekeeping just knock the door again for the third times! I just open the door and said there is nothing request for anything and they said from their group I just requested. I dont know how this work!!! I’m very dissapointed and can’t sleep again. I just met their Duty Manager/MOD and told everything and ask for checking CCTV however there is nothing following up and recovery at all. I’m repeater guest and always stay here (you can check in your hotel system)and I think Aston Tanjungpinang is the best hotel but it’s not met my expectation for this current stay! IM VERY SAD AND DISSAPOINTED FOR WHAT WAS HAPPENED!!!!
GGuest UserThis has been the best hotel experience throughout my travelling experience. I brought a big family of 12 pax, and its definitely not easy to handle but the hotel staff has gone out of their way to ease alot of our troubles! The staff were so sincere in helping us with shopping tips, where to get food, transportation and even food. My highest compliments to the GM or owner of the hotel, she definitely went out of her way by making sure we were sent to the ferry terminal safely. she was so humble and definitely made our experience greater. Hotel rooms were definitely new and comfortable. The front desk made sure we were able to have connecting rooms and were on the same level. On top of that, wifi was good throughout the hotel. easy connection. Another compliment goes to the chef at the restaurant. Food was of great quality and worth the wait. A bit of hiccup, but the service recovery was fast and superb. Sincere apologies from the staff and they ensured improvements. I love the breakfast too. good spread and honestly zero negative comments on the food. It was really well cooked and nice! This hotel deserves a high rating for service and quality. we have already made plans to return! Thank u once again to every staff that has made our stay a great and memorable one!
董董I got the wrong ticket, so I came to this hotel. There is no other choice in the local area. The building is very old. Apart from the sea view on the rooftop and the smiling service at the front desk, everything else is lacking. The hygiene of the room is the biggest problem. It’s dust, the blanket doesn’t feel changed, the sheets are black and a lot of cigarettes are hot out of the hole... drunk... Breakfast is difficult to swallow, no porridge to buy, milk drinks are not, tea and coffee can not add milk ... would you rather have a better room for a better experience? There is a local tour in the hall. Although it is cheap, I don’t understand English in driving. I don’t understand Chinese. It’s a crash... I must remember the next time I can’t make a mistake....
(Room) Our 3D2N trip was fantastic! The service, food and view was absolutely amazing. Our room was very cosy, just a tad bit dark. There’s air-conditioning and hot water so we were comfortable. The only issue we had would be the mosquitoes; we were bitten so many times. The staff at the DeCliff Cafe even gave us a bottle of insect repellent to ward them off, but the mosquitoes seem to be immune. Luckily the balcony doors were meshed so we could enjoy the view/get some light into the room. - (Easy reservations/transportation) Arrangements for transportation to and from the ferry terminal, reservations for dinner at Tanah Merah Seafood (super yummy!), our snorkeling day out with the Bintan Cool, and massage was done seamlessly with the help of the reception counter. - (Food) Before our stay, we checked out the reviews of the hotel from many sites, dating back to 2018 being the most recent ones, and many concerns were about the food being too salty. So we were considering to bring our own food, but we were so glad that we did not because the food was amazing! (1) DeCliff Cafe For dinner on our first day, we decided to have our meal at the DeCliff Cafe. Not only was the view breathtaking, but we were also pleasantly surprised by how yummy the food was. I had an oxtail rice set, and my boyfriend had the chicken chop. The onion rings were my personal favourite. (2) Breakfast For bfast on the 2nd day, we were given a menu instead of the typical bfast buffet at normal hotels (probably because there weren’t that many people at the point of time). The chicken fried rice was extremely tasty, and iced milk tea ended up being my favourite drink during our stay here. Bfast the day after was the usual buffet style, and the fried rice and soup were our pick for that morning. - (Special thanks to the staff) The service here is impeccable, and the staff here were very polite and friendly. Aguz took great care of us - always driving us up to our room because the whole place is atop a hill which we are ever grateful for. - (To note) Just the mosquitoes, bring mosquito nettings for your beds, and I would suggest long pants/tights instead of shorts. Sunscreen and mopiko is a must!
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How do I get hotel deals on Trip.com?
There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.
Where can I find hotel deals on Trip.com?
Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.
How can I get lower prices for hotels?
Sometimes booking hotels midweek is cheaper, but it also depends on the season.
How many hotels are listed on Trip.com?
You can find over 5 million hotels in more than 230 countries or regions on Trip.com. Haven't decided which hotel to book? Browse our site to get ideas!
Can I cancel or change my hotel bookings on Trip.com?
It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.
How do I contact Trip.com customer support?
You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.