Hyatt Place Cincinnati Blue Ash

The staff were extremely helpful, caring, and polite. The staff went over and above to be helpful. Room was clean and comfortable. I would recommend this Hyatt.

The Cleanliness or lack there of was a big concern. The Room bedding was stained and contained hair (unchanged from last guest). The bathroom was dirty. Several of the staff members were rude and unwelcoming. They made us feel like we were inconveniencing them when we made minor request for linen or Receipts. The bathroom lack ventilation so when taking a shower the moisture from the steam quick collected into water running down the walls and wetting the floor. the sink and tub drains flow was adequate so our feet were in water during showers and sink retained water during teeth brushing.

I travel to Cincinnati a few times a month and will always stay at this hotel. The breakfast is fantastic, the service is beyond exceptional. Everything about this hotel has been great.

Convenient location, close to expressway, yet quiet and safe. Walking distance to Starbucks and a few other restaurants. Great value for the money.

My husband and I really enjoyed our stay. The staff was efficient and accommodating. Clean, comfortable place to stay!

Overall nice and clean facility Breakfast was limited- would like to have seen hot cereal and pastries

The staff were friendly. The breakfast was nice and included protein options. The room/suite was comfortable and the bed was extremely comfortable. I slept well. My only suggestion would be to improve the shower water pressure.

Our first room felt dirty the moment we walked in we stayed a total of 3 nights the first morning we woke up to the sink by the mini fridge backed up and full of this rancid oily water mixture we were told it would be fixed came back that night and the sink was fixed but the mystery liquid was all over the counter the next morning it backed up again and i went down stairs informed the lady at the counter she was kind and accommodating and we got a new room then we moved our bags and everything and did a look around and this room seemed okay but then the bathroom sink was covered in what looked like tiny hairs? like someone shaved stubble over the sink and I went back down stairs informed them of this she called someone right infront of me to go check/clean up the room immediately I was just kind of over it at this point and was like it’s the last night I’ll just tough it out and never book here again when we came back that night the sink was slightly more clean it still had stubble in it but not as much as before. The manager at the front desk was super kind and apologetic about the whole thing which I appreciated but it’s the worst Hyatt I’ve ever stayed at and I usually pick them bc in my experience they’re pretty good clean hotels with few issues but I should’ve stayed at the embassy down the road that I was looking at.

Second time we stayed at Hyatt place.Nice clean and quiet.easy to get to and a safe area to stay.