Elizabeth
October 24, 2023
Upon entering the room, I was shocked to discover the presence of numerous cockroaches in the bathroom and a level of cleanliness that was well below the standard. This situation not only ruined my stay but also raised serious concerns about hygiene and guest safety.
The bathroom was in a deplorable state, with visible dirt, grime, and a distinct lack of cleanliness that was unacceptable. I believe that such unsanitary conditions are entirely unacceptable.
I strongly believe that a hotel should uphold the highest standards of cleanliness and guest satisfaction.