Residence Inn Boston Downtown/South End Reviews

The room itself is nice, and the kitchen is exactly what I need. What ruined our experience wasn’t the noise outside the building but the noise other guests were making. The guest above us kept me awake all night. Friday is the only night I can finally rest after a long workweek. I called the front desk to ask for assistance, but the footsteps continued, almost as if it were intentional. I’m a Silver member with Hilton, and this is my first time trying Marriott. At first, I thought I might consider switching, but due to the noise—uhm, NO!

I had an enjoyable stay at the place. The place is new and clean. The staff were pleasant, courteous and helpful. The rooms smells fresh and is comfortable to sleep 4. The hot breakfast has a pretty good spread and the food is fresh. The servers work really hard and refills the food promptly. Kudos to them. Overall the stay is value for money. A great place to rest and recharge. Nothing to do with the hotel, but the neighbourhood is a below expectations and feels unsafe. It is apparent if you walk around in the late evening. Nevertheless, if you are hopping around the city, getting a Lyft or Uber is easy and the neighbourhood should not be a factor.

The best value, large room , good breakfast, having coin laundry and dryer machine service. Parking Services must pay 55 $ per day and a little bit fr from downtown.

Great hotel

Very nice 👍 hotel near to the airport the service are good, like to much

Apartment-style hotel, the room is spacious, you can cook by yourself, there is a refrigerator. There is breakfast, although the variety is not very rich, but basically everything is available, the nutrition is definitely balanced. What satisfies me most is that there is hot water, which can be obtained at the front desk at any time throughout the day. The location is also very good, there are many buses around, and it is not far from the Orange Line subway station, which is very convenient for travel. There is a large supermarket across the street downstairs, which has all kinds of daily necessities. The staff are very friendly and the service is also in place. Highly recommended.

The hotel is located in the black area and walking outside will be uncomfortable, but the hotel has good security measures inside. The breakfast service is good, the facilities are new, and there is a water chat place on the first floor, but the front desk business is not very helpful, and the sanitation and cleaning are hard to describe.

It’s convenient to travel by car. The hotel security is responsible. The room is tidy. Remember to make an appointment to clean the room. The kitchen is very practical.

I rented a hotel temporarily when I went to study at Northeastern University. Two intersections away from Northeastern University. Although the breakfast doesn't have much variety, it's okay. The surrounding area is a black community and it is recommended not to go out at night.

The kitchen is well equipped, microwave oven and induction cooker, bowls and chopsticks, and props. Basically, meals for a week are cooked here. It is very convenient. The microwave oven bowl is also super good. Cooking and barbecue are very good. There is a supermarket across the road, and there are many to eat. Yes, I didn’t rent a car this time. It’s said that I took Uber every day for $49 a day. It’s not convenient to park in the city. The biggest problem with the room is the air conditioner, which frightens me when I start it in the middle of the night. Breakfast is better on weekends. Anyway, so-so, not many choices, opposite is a park, very quiet, short-term stay is okay, but a bit expensive, there is a big lady at the front desk who is very enthusiastic, the other young people on day shift are not so good 😁

The security guy in the lobby is very nice, and the black guy at the front desk is very personable. The facilities are complete and he cooked hot pot for two days. After leaving the hotel, I restored the entire kitchen including all the tableware. It was okay and worth re-ordering.

The decoration is new and the area is large. There is a Mexican supermarket across the street and free bottled water in the gym. It's just that Ctrip didn't provide the choice of City view room type, otherwise the view would be much better.

The service is really great

Stayed here for many days in a row, very close to Northeastern University, very convenient to go to school