The staff seemed friendly enough. But I was locked out of my room because the door knob stopped working. They were unable to open it that evening. While they were able to provide another room, I had to spend the night without my belongings, including my toiletries, chargers, and medication. They pried the door open the next morning, and I was able to collect my belongings. (But since the door wasn't fixed, it wasn't like I could go get coffee and then come back to freshen up.) So if you stay here, definitely lock and bolt from the inside, and don't leave anything important when you are away. That alone made it a terrible experience, but the rooms were not taken care of. One room did not have a fridge, and the water didn't drain very quickly in the bathtub. The air conditioning barely seemed to work. In the other room, there was a very strong, unpleasant odor--I'm not sure what it was. Honestly, I only stayed because it was late, and I was tired from traveling, and I had more driving the next day. I was not offered a refund because they said they were unable to when booking through a third party. I was offered a free stay next time, but I don't plan on using it.