Abbey on Roma Hotel & Apartments

Convenient location. Friendly staff. Room was not as per pictures. No washing machine. Only 1 bed lamp, where the on/off switch wasn't accessible as it was behind the bedhead. The kitchen sink had no plug for washing up. There was no exhaust fan in bathroom, however there was a sign saying there would be $1000 callout fee for steam in adjoining bedroom. This didn't make us feel comfortable. Wardrobe sliding door was off the track.

Very basic overnight stay. It’s a centrally located hotel. Staff was helpful when reception desk only opens a few hours in the weekends.

Always a lovely stay here, so conveniently located to the city. Could do with the kitchen being renovated.

After I booked at this place got a written notice that the premises were impacted by a noise problem. The problem and its cause were described. Missing from this notice about the notice was that it was 24/7 and that it was very, very loud. Large pipes were being dropped on concrete and there was near constant jack hammering. I measured the sound level at the entrance to the balcony, it was 72 dB , putting it in the range of very loud music. The owner of the site had 'compensated' for this by providing ear plugs, to supposedly help peoples sleep at night. Under Australian consumer law a good or service must be fit for service. This room and this place was not fit for purpose and the owner knew that when they took my booking. I left there the same day that I arrived. I did not stay any nights there. I am asking for a full refund. How can the owners of Abbey on Roma Street improve their offering of accommodation? By being fully, frankly and brutally honest about the very high noise levels on their website. Consumer of goods and services have a right to be fully informed before they make choices

There was constant construction going on and I had to use ear plugs to sleep. The property wasn’t in the best shape and rooms very fairly old with the aircon making a lot of noise

Bed was not queen type but just placing 2 single beds side by side, which is uncomfortable due to pocket in the middle. Road work was performed through the night and too noisy to sleep. It’s not hotel issue, but I would recommend guest to consider it.