Boutique Hotel Die Swaene

The hotel is beautiful in a fantastic setting overlooking the canal. Our rooms had a view of the canal and were beautifully furnished with large comfortable beds. Breakfast is amazing and the staff can’t do enough. We made use of the swimming pool and the sauna, which were great after a day of wondering the city. Got great recommendations on restaurants from the reception. Special big thank you to SHEIKKIJE who looks after everybody at breakfast. She does an amazing job and is so friendly and helpful. We had a serious medical emergency in the early hours of the morning and had to run down and ask her to call an ambulance. She was absolutely brilliant. She stayed calm got us the help we needed and made sure we were all okay. Not related to the hotel I know but the ambulance Fire Brigade and all the staff at Bruges hospital were absolutely amazing and looked after my brother who had a serious seizure. He couldn’t have had better treatment anywhere.

Can't say enough about this hotel The location is the best you will find.It is 5 min from city center and there is a group of restaurants less than 2 min from the front door. We were greeted by Marijke who was wonderful. She pointed out the parking lot, gave us umbrellas as it was raining and when we returned, our luggage had been taken to our room. She was patient with directions, even when we got lost and had to ask again. We were always greeted with a smile when we entered the door. Their customer service is excellent! It was unseasonably warm when we were there and Marijke went out and got us a fan for our room. The room itself was gorgeous, it opened to the canal and we could hear the bells. Just close the door, and you don't hear any noise. The breakfast buffet was plentiful and had everything you could ask for. This hotel was the highlight of our trip.

I had a non-refundable reservation at Die Swaene Hotel for 2 nights. But the night before we were scheduled to take our flight to Belgium my mother was rushed to the hospital and I had to be there with her for a few days. I sent an email to the hotel and, even though I had a non-refundable reservation, they were very nice about it and let me cancel without any penalty. That is a sign of a great hotel, operated by very nice people. I will definitely stay here when I re-schedule my visit in the Spring.

The hotel is beautiful, a pleasant rococo style. Very well located in the center of Bruges, in front of the canal. The staff is helpful and kind and we’ve loved to came with our dog. The swimming pool is great by the way. The parking is cheap. We will return with pleasure !

Very friendly welcome. No question was too much for Marijke and colleagues. Nice hotel that fits perfectly within the Bruges atmosphere. Ideal location to explore the city center. Good beds. Breakfast was abundant and guests were regularly asked if they wanted anything else. Very dog friendly hotel too! The car park on the other side of the canal is located near the hotel.

A nice little 17 room hotel in a great location next to the canal and a short walk to the market square. The room was nicely decorated, and the big "living room" with an honor bar was relaxing. Staff were responsive and cheerful. The bathroom shower had no door, and the shower wand was broken and sprayed water at the wall, so taking a shower was a big mess.

Die Swaene is absolutely stunning. Charming boutique hotel nestled right on the canal. The staff are amazing and super accommodating. The indoor pool & sauna is a great bonus too! Highly recommend staying here to anyone looking for the best stay In Bruges. Walking distance to everything. Now that Christmas is around the corner, it truly feels like a fairytale. You won’t be disappointed.

Nothing was average about this hotel. Some excellent points included the staff, the decor, the interior pool and sauna, the location, the firm beds, I could go on... A distinct smell hits you as soon as you arrive. Curious. Not bad; curious. And it's superb location (genuinely: the closest I've ever found a quiet hotel to the centre!) is partially undone by the mosquito fest so close to the canals: literally squashed mosquitoes on the walls. Overall, though well worth it!

We absolutely LOVED staying at Die Swaene Hotel. We were greeted by Conrad who works at the front desk. He took such pride in his hotel and showed us all around and was so welcoming. Our room had a large window that opened so we could hear the church bells ringing while we looked out onto the canal. The rooms and the rest of the hotel were decorated in a way that made us feel like we were transported back in history. The location was right in the heart of everything with restaurants and shopping within a short walk. We couldn't have asked for a better experience and we will definitely return in the future.