Orange Hotel (Shanghai Chuansha Chuanhuan South Road) Reviews
Orange Hotel (Shanghai Chuansha Chuanhuan South Road)
No.359 Chuanhuan South Road, Shanghai, ChinaView Hotel Details
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Orange Hotel (Shanghai Chuansha Chuanhuan South Road) Guest Reviews
4.8/5
Amazing
943 review
Verified reviewsLocation4.9
Amenities4.8
Service4.8
Cleanliness4.9
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All Reviews(943)
Positive reviews(939)
Reviews with photos/video(446)
Offers pick-up/drop-offs(260)
Delicious breakfast(157)
Friendly front desk staff(152)
Close to airport(76)
Would stay again(71)
Perfect for kids(63)
Has facilities for children(57)
Great air circulation(27)
Negative reviews(4)
Anonymous User
Superior Queen Room
Stayed in Dec 2023
Friends
1 review
Outstanding
Posted on Dec 28, 2023
gooood
Guest User
Deluxe Family Room
Stayed in May 2024
Family
1 review
Amazing
Posted on May 15, 2024
Facilities: The room facilities are very complete, with large water supply and dry and wet separation
Hygiene: The room is very clean and tidy
Service: Thoughtful service and timely response
Disney shuttle bus: Book one night in advance and the shuttle will depart on time
Pudong Airport shuttle service: Book one night in advance
Original TextTranslated by Google
Response from Property: Dear friends, thank you very much for choosing our hotel. Comfortable accommodation and warm and enthusiastic service are our standard. Breakfast is a combination of Chinese and Western food and rich in nutrition. I am very sorry that I failed to give you a perfect stay experience this time. I am very sad. You can give me suggestions or opinions. I will listen carefully and make changes. We will also continue to work hard to improve ourselves and live up to your trust and expectations. I hope that you will have a good stay experience next time you stay.
Guest User
Deluxe Queen Room
Stayed in May 2024
Couples
2 review
Outstanding
Posted on May 15, 2024
The room was clean and hygienic, and the stay was very comfortable. The service of the front desk lady and brother was super good. The hotel is a 20-minute drive from Disneyland, and there is a shuttle bus, which is very convenient. There is also a shuttle bus to Pudong Airport, which is super convenient. The breakfast is also delicious, and the location is also very good. It is close to Metro Line 2, and it is very convenient to go anywhere. There are also snacks and supermarkets nearby.
Original TextTranslated by Google
Response from Property: Dear friends, thank you very much for choosing our hotel. Thank you for your support and encouragement. Every day we are looking forward to sincere feedback from customers. Attentive service and attentive trea**ent are the standard of our hotel. Xiaoju's guest rooms will be carefully cleaned by the housekeeper every day. To ensure that customers can rest assured of the products and quality they experience, our hotel also has a foot warmer and foot bath bucket to keep you warm after returning to the hotel~ Xiaoju's home also has baby strollers to free guests' hands and babies can sit comfortably~ Our Chinese and Western buffet restaurants are also convenient for every customer to choose, and we also provide one-stop self-service laundry services. Xiaoju looks forward to meeting you next time! Kiss~
Nuonuonuo977
Deluxe Queen Room
Stayed in May 2024
Friends
8 review
Outstanding
Posted on May 11, 2024
The hotel is recommended by my friends. It is in a great location. There are convenience stores and many restaurants nearby. There is only one subway line to go to the Bund and Hongqiao without changing. There is also a shuttle bus to and from Disney. The hotel is very safe. The front desk staff are patient and enthusiastic. The room is large and clean. There are also special orange candies on the table. The breakfast is also worth a try. It's delicious! I can't forget the egg tarts. In short, it was a very satisfying trip!
Original TextTranslated by Google
Response from Property: ： Dear friends, thank you very much for choosing our hotel. Every employee in the store has been formally trained before taking up their posts to escort your journey. We strive to create a comfortable accommodation environment for every customer. A buffet breakfast combining Chinese and Western cuisine is served every day. The convenient free shuttle bus here will safely and quickly take you to your destination whether you are going to Disneyland or Pudong Airport, rain or shine. Creating a clean and safe accommodation environment for guests is what we have always maintained. We will continue to work hard to improve our service quality and live up to your trust and expectations.
Guest User
Deluxe Queen Room
Stayed in May 2024
Other
1 review
Outstanding
Posted on May 11, 2024
1. The front desk service is very good
2. The oranges are delicious
3. The orange candy is average
4. There is a bus to Disneyland, which takes about 40 minutes. You can wait at the hotel entrance. The staff on the bus are also very good and explain some precautions. Then there is a voluntary tour guide service, which roughly means that you can take better items and queue up in a better time.
5. The rooms are all very good, and there is a small sofa next to the bed.
6. The curtains are very light-blocking, and I woke up at more than nine o'clock.
7. The quilt is a little worse and not so comfortable.
8. The TV is a bit stupid, basically you have to pay for everything.
9. I was given a souvenir when I left, which made me very happy.
Original TextTranslated by Google
Response from Property: Dear friends, thank you very much for choosing our hotel. Comfortable accommodation and warm and enthusiastic service are our standard. Breakfast is a combination of Chinese and Western food, rich in nutrition and everything you need. The convenient free shuttle bus here will take you to your destination safely and quickly, whether you are going to Disneyland or Pudong Airport, rain or shine. Creating a clean and safe accommodation environment for guests is what we have always maintained. We will continue to work hard to improve our service quality and live up to your trust and expectations.
Guest User
Superior Queen Room
Stayed in May 2024
Family
2 review
Outstanding
Posted on May 10, 2024
The room was very clean. I went to Disney for 3 days. Because I brought my kids, I didn't take the shuttle bus in the morning. It was very convenient to get ready after I got there. I watched two fireworks in the evening. The shuttle bus back was also very convenient. It was really a good trip. Seeing that I brought my kids, they gave me orange candies and cups. The kids liked it very much.
Service: Good
Environment: Good
Hygiene: Clean
Original TextTranslated by Google
Response from Property: Dear friends, thank you very much for choosing our hotel. Thank you for your support and encouragement. Every day we are looking forward to sincere feedback from customers. Attentive service and attentive trea**ent are the standard of our hotel. Xiaoju's guest rooms will be carefully cleaned by the housekeeper every day. To ensure that customers can rest assured of the products and quality they experience, our hotel also has a foot warmer and foot bath bucket to keep you warm after returning to the hotel~ Xiaoju's home also has baby strollers to free guests' hands and babies can sit comfortably~ Our Chinese and Western buffet restaurants are also convenient for every customer to choose, and we also provide one-stop self-service laundry services. Xiaoju looks forward to meeting you next time! Kiss~
Guest User
Superior Queen Room
Stayed in May 2024
Couples
1 review
Outstanding
Posted on May 10, 2024
The hotel has a great environment, it's newly built and very smart, the service is very considerate, the shuttle bus to Disney and the airport transfer are very convenient, all the staff are very enthusiastic and proactive, the key is that the breakfast is also very delicious. I played Disney for two days and slept until 9:30 on the third day. I thought there was nothing to do, but it turned out to be as rich as before, which was great!
Original TextTranslated by Google
Response from Property: Dear friends, thank you very much for choosing our hotel. Thank you for your support and encouragement. Every day we are looking forward to sincere feedback from customers. Attentive service and attentive trea**ent are the standard of our hotel. Xiaoju's guest rooms will be carefully cleaned by the housekeeper every day. To ensure that customers can rest assured of the products and quality they experience, our hotel also has a foot warmer and foot bath bucket to keep you warm after returning to the hotel~ Xiaoju's home also has baby strollers to free guests' hands and babies can sit comfortably~ Our Chinese and Western buffet restaurants are also convenient for every customer to choose, and we also provide one-stop self-service laundry services. Xiaoju looks forward to meeting you next time! Kiss~
Guest User
Guestroom (2 beds)
Stayed in May 2024
Friends
1 review
Outstanding
Posted on May 9, 2024
The breakfast lasts a long time, with many varieties and tastes good. The children eat two bowls of wontons, and they also love small desserts. There are midnight snacks when you come back late at night from Disney. The driver of the Disney shuttle bus is very nice. The room is also clean and the service is very good. The children especially like the lady at the front desk, who says she is very gentle.
Original TextTranslated by Google
Response from Property: Dear friends, thank you very much for choosing our hotel. Xiaoju's guest rooms will be carefully cleaned by the housekeeper every day. We ensure that customers can rest assured of the products and quality they experience. Our employees will also sincerely serve every customer. Xiaoju will also work harder to make nutritious and delicious breakfasts. I hope you can see the progress of Xiaoju next time you visit. The laundry room, buffet restaurant, and robot baby services are all looking forward to your visit again.
Kafeinaodai ～~
Deluxe Family Room
Stayed in May 2024
Family
2 review
Outstanding
Posted on May 9, 2024
Pudong Airport pick-up service:
The front desk beauty and handsome guy are warm and pleasing to the eye, the service is thoughtful, the fragrant orange smell is everywhere, which makes people feel very good. The whole hotel is very clean, the Disney shuttle bus is also very convenient, and they also prepared porridge for everyone when they came back. The overall experience is very good. I will stay here again next time.
Original TextTranslated by Google
Response from Property: Dear friends, thank you very much for choosing our hotel. Thank you for your support and encouragement. Every day we are looking forward to sincere feedback from customers. Attentive service and attentive trea**ent are the standard of our hotel. Xiaoju's guest rooms will be carefully cleaned by the housekeeper every day. To ensure that customers can rest assured of the products and quality they experience, our hotel also has a foot warmer and foot bath bucket to keep you warm after returning to the hotel~ Xiaoju's home also has baby strollers to free guests' hands and babies can sit comfortably~ Our Chinese and Western buffet restaurants are also convenient for every customer to choose, and we also provide one-stop self-service laundry services. Xiaoju wishes you a smooth work and a happy life.
Anonymous User
Deluxe Queen Room
Stayed in May 2024
Couples
1 review
Outstanding
Posted on May 5, 2024
The lady at the front desk is very responsible and helps guests handle their needs after get off work. The service attitude is good. The environment is also good and the sound insulation is also good! I will stay here again next time I come! Parking is very convenient!
Original TextTranslated by Google
Response from Property: Dear Jue friends, thank you very much for choosing our hotel. Convenient robot service, cordial greetings and just the right care are our characteristics. The breakfast is also a combination of Chinese and Western nutrition and has everything you need. The convenient and free shuttle here whether you are going to Disneyland or Pudong Airport will deliver you to your destination safely and quickly regardless of wind or rain. Creating a clean and safe accommodation environment for our guests is what we have always maintained. We will continue to work hard to improve our service quality and live up to your expectations. trust and expectation
Romasa
Deluxe Family Room
Stayed in May 2024
Family
9 review
Outstanding
Posted on May 5, 2024
It was my first time to stay at the Orange Hotel and I had a lot of feelings. The service is not average. Our family of four went to Disney on May Day and booked a superior family room. The two large beds were so comfortable. We slept with two children without crowding the large French windows on the seventh floor. We could see Shanghai in the rain. street scene. The service in the hotel is very good and heart-warming. There is a shuttle bus to and from Disneyland. Warm porridge and fruit are prepared for you when you come back from Disneyland in the evening. The breakfast is also very rich. The lady at the front desk upgraded it and also provides children's toothbrushes and slippers, and a small robot delivers food. It's so convenient. The large-screen TV in the room can be projected. The shampoo in the room is all orange-flavored. The toilet is also smart. In short, it is the most satisfactory hotel I have ever stayed in. I will choose Orange Hotel again next time I travel.
Original TextTranslated by Google
Response from Property: Dear Jue friend, thank you very much for your recognition of our store service. Delicious breakfast is also a major feature of our breakfast. Freshly cooked wonton noodles, delicious oden, and a buffet breakfast that combines Chinese and Western cuisine are waiting for you to taste at breakfast. The store also provides a convenient and free shuttle bus. Whether you are going to Disneyland or Pudong Airport, we will deliver you to your destination safely and quickly, rain or shine. Creating a clean and safe accommodation environment for our guests is what we have always maintained. We will continue to work hard to improve our service quality and live up to your trust and expectations.
Guest User
Guestroom (2 beds)
Stayed in May 2024
Family
4 review
Outstanding
Posted on May 4, 2024
The room was very comfortable. The hotel is close to the subway station and it is convenient to eat nearby. The service attitude of the lady at the front desk was also very good. She was very considerate and arranged the return time of the Disney shuttle bus for us flexibly. Thank you very much~~ I will stay here again when I come to Disney next time🤩
Original TextTranslated by Google
Response from Property: Dear friends, thank you very much for choosing our hotel. Thank you very much for your stay and praise. I am very happy to bring you a wonderful time. Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again.
Anonymous User
Guestroom (2 beds)
Stayed in Apr 2024
Family
2 review
Outstanding
Posted on May 2, 2024
I came to Disneyland during the May Day holiday and spent a long time choosing a hotel. This Orange Hotel is very good, very clean and warm. There are children's slippers and toothbrushes. Before arriving in Shanghai, I received a call from the front desk lady the day before, who was very considerate to inform me of the weather conditions and asked me to bring a coat. Then there was the enthusiastic airport pick-up chef. The breakfast was also good, and I even had two bowls of wonton. There was Tremella soup for supper at night. Next time I come to Disneyland, I will come to Orange again!
Original TextTranslated by Google
Response from Property: Dear friends, thank you very much for choosing our hotel. Convenient robot service, cordial greetings and appropriate care are our characteristics. Breakfast is a combination of Chinese and Western food and rich in nutrition. The convenient free shuttle bus here will take you to your destination safely and quickly whether you are going to Disneyland or Pudong Airport, rain or shine. Creating a clean and safe accommodation environment for guests is what we have always maintained. We will continue to work hard to improve our service quality and live up to your trust and expectations.
Guest User
Superior Queen Room
Stayed in Apr 2024
Couples
1 review
Outstanding
Posted on May 1, 2024
The room is very clean and close to Pudong Airport. We arrived at the hotel very late. The lady at the front desk checked us in very considerately and patiently told us the precautions, breakfast time and airport pick-up time. In addition, the hotel has a business car to pick up the airport every hour in the morning, and it can also be sent to Disney. I will choose this hotel next time.
Original TextTranslated by Google
Response from Property: Dear friends, thank you very much for choosing our hotel. Thank you for your support and encouragement. Every day we are looking forward to sincere feedback from customers. Attentive service and attentive trea**ent are the standard of our hotel. Xiaoju's guest rooms will be carefully cleaned by the housekeeper every day. To ensure that customers can rest assured of the products and quality they experience, our hotel also has a foot warmer and foot bath bucket to keep you warm after returning to the hotel~ Xiaoju's home also has baby strollers to free guests' hands and babies can sit comfortably~ Our Chinese and Western buffet restaurants are also convenient for every customer to choose, and we also provide one-stop self-service laundry services. Xiaoju wishes you a smooth work and a happy life.
Guest User
Deluxe Queen Room
Stayed in Apr 2024
Family
2 review
Outstanding
Posted on Apr 29, 2024
This time I took my two children to Disneyland, and I was glad to choose Orange Hotel. I stayed for two nights and booked two deluxe king-size rooms. On the first day, I contacted the hotel to pick me up at the airport. The driver was very enthusiastic, helped with the luggage, and was very talkative. He told me a lot of things to pay attention to when going to Disneyland. It took 29 minutes to drive to the hotel. The front desk was very enthusiastic and gave each of the two children a bag of White Rabbit candy, which made them very excited. There are free oranges and orange juice in the lobby. The room was also very clean. There are 2 shuttle buses to Disneyland, at 7:20 and 8:20. I took the 7:20 one. The shuttle bus back to the hotel is at 21:20 and 22:20, and I took the 21:20 one. It is very convenient to have a shuttle bus. The return bus is after the fireworks, which is very suitable. After a tiring day, the hotel lobby provides red bean water, which is very considerate. When checking out, I also gave the children gifts, and the shuttle bus also sent them to the airport, which is very convenient. By the way, the breakfast is also good, with many varieties and very comfortable to eat. In short, I am glad to have chosen this hotel. I will choose this hotel again when I come to Disneyland next time. The children are very satisfied, and that is enough.
Original TextTranslated by Google
Response from Property: Dear friends, thank you very much for choosing our hotel. Comfortable accommodation and warm and enthusiastic service are our standard. Breakfast is a combination of Chinese and Western food, rich in nutrition and everything you need. The convenient free shuttle bus here will take you to your destination safely and quickly, whether you are going to Disneyland or Pudong Airport, rain or shine. Creating a clean and safe accommodation environment for guests is what we have always maintained. We will continue to work hard to improve our service quality and live up to your trust and expectations.
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