Up Retiro

The afternoon shift desk clerk who checked me in was very unfriendly. She pretended to not know a word of English when she was dealing with me but yet I heard her speaking some English later. She put me in a room on the top floor and it seems that's where the motors for the elevator were and it was too noisy to sleep, guests were using the elevator till about 2 am and then started again at 6 am. Both morning clerks were very friendly and treated me with respect, if it were not for the morning staff I would have checked out after the first night. Good value but not sure the afternoon clerk should be in the hospitality business (but maybe she had a tough week)

location is good, but rooms are dirty, walls are so thin you can hear people in other rooms talk and watch tv, and wifi is absolutely terrible

This hotel is very overpriced. It's best years have been a long time ago, however some people might like this "style". My room wasn't ready on time. After waiting 30 min for it I went to eat something. When I came back I still had to wait. While the receptionist was on my case some new guests came in and she left me to deal with them. Check-in process took around 1,5h Internet in the rooms practically doesn't exist.The network is visible on every floor but either it doesn't connect or the connection is not good enough to even send a message via some messengers. Only place to have decent connection is only reception desk area. The only benefit of the place is the location.

Price was great. location perfect. but the room qas really smelly, impossible to bread. Bathroom awful outdated.

Pros: beautiful art deco era building with what looks like original furniture and fixtures in good location. Nice staff. Cons: uncomfortable mattresses, no in-room boiling water pot, no in-room coffee, no window screens, no shampoo/conditioner/soap/lotion dispensers. Common area (former bar) has useless coffee machine and nonsensical wall decor; would be better converted to a for-purchase snack bar with old pictures of Buenos Aries on walls and no stupid tiny plastic-cup coffee machine.

Very noisy, old fashion designed room. I would not recommend this Hotel