Hua Hua Travel
April 3, 2024
The location is great. Just 1 min walk from Exit12 and so near to most tour pick up. The bed was terrible. Under a layer of bedsheets is the full plastic cover, so uncomfortable and noisy. We didn't have much good sleep in the last 5 nights. Caught 2 bugs not sure what that is, but very shocked as the room looks clean and new. The contactless service was only good if you just access it with standard requests. Any other questions were not really answered or resolved. We want to book the cleaning service, but we're out for a tour during their office hour. I can't request it while out, it's so inconvenient. There is a washer and no dryer function, the laundry has to hang out to dry for a day or two. Overall, we will not come back to this hotel at all in the future.