AC Hotel by Marriott Boston Cambridge

The hotel is located at the last stop of the Red Line, about a 10-minute walk from the station, so getting around is quite convenient—especially for visiting MIT and Harvard, which are very close by. However, service and management are the fatal flaws of this hotel. Although the VAT was already included in the room rate for our 3-night stay, they tried to charge us VAT again. When we showed the booking confirmation to the front desk, they checked for a long time and finally claimed that their system was being updated and they couldn't verify that it had been paid. Fortunately, Trip.com was reliable and communicated with them to cancel the pre-authorization for the VAT amount. But the most absurd part happened after returning home: the hotel actually charged us for breakfast (judging by the amount), even though breakfast was clearly included in the room rate, which the front desk had also confirmed. Trip.com is still following up on this.

Two minutes walk to the park, the environment is lovely, perfect for sitting and soaking up the sun – it feels like being in a forest. It's also a convenient 30-minute taxi ride to the duty-free outlet mall. Great location overall.

The front desk staff saw how tired we were and allowed us to check in early, which was a lifesaver. They offer complimentary coffee in the mornings and flavored iced water in the afternoons. The hotel's location is super convenient for getting around; you can easily walk to the subway and reach places like Cambridge, MIT, and Boston Common for the Freedom Trail. Plus, there's a fantastic place called Summer Shack just a 10-minute walk away where you can enjoy delicious and affordable Boston lobster. If you walk another 8 minutes, you'll find a large supermarket for all your shopping needs.

The hotel was very clean, and it's about a 10-minute walk to the nearest subway station. The overall environment of the hotel is excellent, and there's a bar on the first floor. The staff were friendly and helpful, allowing us to store our luggage. Plus, there's parking available outside the hotel.

The location is a bit off the beaten path, but it's not too far from the subway station, about a 10-minute walk with luggage. The breakfast was standard American fare, nothing extraordinary but decent.

Very satisfied! Facilities: Quite new. Hygiene: Not cleaned daily. Environment: Extremely satisfied. Service: In the US, the lobby provides hot water, coffee, and iced lemon water daily. What more could you ask for?!

The room environment was decent, but it only came with two small bottles of water, and the room itself felt a bit old. There was no breakfast included, so the value for money wasn't great. When we first arrived, the front desk was deserted, and we had to call for someone to come and help us.

The room was spacious, and the surrounding environment was quite good. However, being right next to the highway, rooms on that side could be a bit noisy.