Hotels near Trinity Hall, Wychfield Site in Cambridge

The room is very clean, warm and spacious. The room is high. The bathroom is large with a bathtub. The waiters are very beautiful. The decoration and breakfast are very British. The sunset over the Jianhe River next to the hotel is so beautiful. I will come again. Yes. Highly recommended by friends and family!

I had an absolutely remarkable experience. From the moment I stepped into the elegant lobby, I was greeted by warm smiles and a genuine sense of hospitality that lasted throughout my entire stay. The ambiance was nothing short of enchanting. The tastefully designed interiors exuded a sense of sophistication and tranquility, creating the perfect atmosphere for relaxation. My room was spacious and was meticulously clean and beautifully appointed. The comfortable bed and luxurious amenities ensured a blissful night's sleep. One aspect that truly set this aparthotel apart was its exceptional staff. Every interaction was met with impeccable service and attention to detail. Furthermore, the aparthotel's facilities were top-notch. The well-equipped gym offered a range of rejuvenating activities, allowing me to unwind and indulge in self-care. In conclusion, my stay was nothing short of extraordinary. Impeccable service, breathtaking surroundings, and attention to detail made it an unforgettable experience. I would highly recommend this aparthotel to anyone seeking a truly exceptional stay in Cambridge.

Given the £150 a night pricing and established brand name, I was unhappy to spend a combined 5 hours queuing to speak to front desk RE a pre-booking query - when they finally answered after 90 minutes wait on my 5th attempt I was immediately hung up on. I booked the ”more with your stay” option which includes parking and nothing more. Further issues occurred at check-in when they attempted to charge me £15 for parking anyway. I explained that this wasn't correct, showing them my booking confirmation and explaining that parking was included as I had confirmed pre-booking. Despite confirming that I wouldn't be charged, I was still subsequently charged £15 necessitating a further call back from myself to resolve. The stay itself was comfortable, the hotel, rooms and facilities are nice and fairly well cleaned.

Firstly, I have to say, some of the reviews here are a poor reflection on what actually is offered. The hotel and gardens itself is stunningly beautiful, and the rooms although small are gorgeously decorated and have most things you would need in them, including a fan. You have to realise this is a very old building, so it will have its charms (for example, not all windows will open in the older part of the house) but overall, the beauty of the rooms outweigh these small details, and the rooms are thoughtful and homely. Alison runs a ”dry venue” so she will make sure everything runs to plan, but really it is up to you to make sure the day runs as it should. They don't have facility to offer you a bar/restaurant - however what they do offer is very well executed. They are pretty hands off, which is fine, I just asked permission for what I needed, briefed everyone thoroughly and the day went without a hitch. I personally couldn't have been happier. Check-in is from 1500 which is stated when you book the room, which for the majority of people who came to our wedding was fine, it is contactless, no issue there as far as I'm concerned. The bridal suite isn't available until 11am - which in my case was fine. I paid for another room in which to get ready and leave my dress etc the day before which saved a scramble on the day. It was only up the corridor from the bridal suite and I only took what I needed. The caterer RF recommend - CDC are absolutely flawless, and our food and drinks service was absolutely outstanding. Sam who was put in charge of running our day, and Ellena who looked after us in the lead up were absolutely fantastic. The food was tasty, hot, and plentiful, we opted for buffet style and I can't find a single guest who had anything negative to say about the entire day. I hired a company to decorate and pack down my marquee the next day - and someone to deliver my wine (a man in a van) which was a godsend as again, no faff! Without the help of these companies you would end up doing it yourself, and in the terms of the contract you do have to vacate the marquee by 10am so do bear this in mind. I think considering my wedding isn't the only one this year (shocking, I know) that was absolutely fair enough, and these times were easily achievable by my team. CDC cleared everything to the side - bless them, and Roger locked the marquee overnight so everything was easily packed into our car the next day and safe. Breakfast did change in the time between booking and getting married, but the English charm of the self boiled eggs, the portmerion dishes and the little pots of tea and toast was adorable and not far away from what I would have wanted had I been at home. Her staff (I'm so sorry I can't recall names) were friendly, polite and the lady doing breakfast was a total sweetheart. If you did fancy a fry up, coton orchards is a minute alway, but quite honestly what was on offer was perfect for us and our small group (we had

We had a great short stay at the hotel, where staff were incredibly friendly and helpful with whatever we needed. The food at breakfast was excellent and had everything we could want, and Patrik at the bar was brilliant! Definitely would recommend if you’re in the area and need somewhere reliable to stay.

It is conveniently located two minutes from the train station. Living on the 5th floor is very quiet, no noise, nice experience.

The environment and breakfast are excellent, and the transportation is relatively convenient; it is best to book dinner in the room price one day, which is more valuable

The room is clean and tidy when we checked in, they use white company shower products and also provide bedroom slippers which is great for hygiene. We did experience some poor customer service experience as we arrived around midnight and there’s no service staffs at the front desks and we had to knock on the glass door to seek attention. Then the reception staffs got confused with the room booking and assigned two same rooms to us. Then they asked us to insert card and pay again for the prepay hotel. I had to clarify and then also informed them about the breakfasts for next two days had been paid. On the next day they asked again and on our last day they still didn’t have our records about the breakfasts again and all the staffs did was to blame that it’s systems glitch. Even on our last day they still said there’s no records of breakfasts paid. Overall the room quality is pretty good, the cleaning of the room could be better as we still see hair on the bed after it was cleaned on the 2nd night. There’s also some issue with the bathroom door for one of our rooms, and the staffs fixed that timely. It’s mainly the front service staffs that were not very professional and seems like they haven’t been updating the systems records well or getting the systems fixed so that all these could be prevented.

The location is excellent which is at the city centre. The Grand shopping arcade is next to the hotel. Very convenient to the travelers. The hotel is at the city centre which walk 10 minutes can reach most of the important sites. However, the hotel forget to arrange housekeeping for my two rooms for one night. When I come back to hotel after whole day visit, I was surprise by the untidy room. I tried to call house keeping but the line is busy. I go down to the concierge but they could not help. They just said to make sure housekeeping will be arranged tomorrow. I was so disappointed. Moreover, I have requested laundry services on two consecutive night. The concierge said that both laundry can return to me after two day in one go. After two days, I asked the hotel to give back my laundry. They can only give back one pack of laundry. After my repeated complaint, they finally find out my second pack of laundry bag. Their service is quite disappointing.

The environment is elegant and the hotel is in an excellent location. Every waiter is very enthusiastic. Very British style, I will stay there next time if I have the chance. But there is one thing. The family room I booked is marked as 1.5*2 twin beds, but the bed is visually 1.2-1.3. It is very crowded for two people to sleep. I looked at the beds in other rooms and they are all the same size. Are they all the same size? ?