Casa Turquesa - Near Luxury Avenue Shopping Mall
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Cancun
Casa Turquesa - Near Luxury Avenue Shopping Mall
Health Protected
Km. 13.5, Blvd. Kukulcan, Zona Hotelera, Cancun, Quintana Roo, 77500, Mexico
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Located in Cancun (Zona Hotelera), Casa Turquesa - Near Luxury Avenue Shopping Mall is steps from Playa Tortugas and a 2-minute drive from Langosta Beach. This upscale aparthotel is 5.4 mi (8.7 km) from La Isla Shopping Mall and 1.8 mi (2.8 km) from Tortuga Beach.Show More
We Price Match
3.8/5Good·Cleanliness: 3.8
All 102 Reviews
Amenities
Golf CourseOutdoor Swimming PoolMassage RoomParkingFreeLibraryMulti-Function RoomChildren's PlaygroundCurrency ExchangeLuggage StorageWake-up Call
All Amenities
Surroundings
Airport: Cancún International Airport
(12.2 miles)
Landmarks: Museo Maya de Cancun
(2.0 miles)
Landmarks: Cancun Scuba Center
(2.3 miles)
Map
Rooms
Guest Reviews
Policies
Services & Amenities
4
Suite with Sea View (Junior Suite*)
1 King bed or 2 Queen bed
Has window
Non-smoking
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5
Junior Suite Suite Garden View
1 King bed or 2 Queen bed
Has window
Non-smoking
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9
Suite Suite Honeymoon
1 King bed
Has window
Non-smoking
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21
Suite Suite King Royal Ocean View with Private Pool
Has window
Non-smoking
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16
Suite Suite Presidential Ocean View
Has window
Non-smoking
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5
Duplex King Suite with Sea View
1 Queen bed
Non-smoking
Air Conditioning
TV
Towel
Shampoo
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4
Studio
1 Queen bed
Non-smoking
Air Conditioning
TV
Towel
Garden View
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Guest Reviews(102)
3.8/5
Good
Verified Reviews- Cleanliness3.8
- Amenities3.8
- Location3.8
- Service3.8
Victoria
June 20, 2022
I absolutely had a wonderful time on my vacation. The building and grounds are beautiful and the artwork is exquisite. I enjoyed both Katia's warm smile and generosity as well as the other woman who speaks english, but I didn't catch her name. I really loved speaking with her as she has a very strong and kind spirit. I noticed throughout my stay that there is 24hr security on site as I get up randomly throughout the night. When the AC stopped working in my room I was offered a different room with working AC, but I was comfortable in my suite and the night air was good enough to keep me cool until the next morning when they fixed it. I felt very welcomed, safe, and appreciated. They get 5 stars from me.
Guest User
September 30, 2023
Очень понравился отель. Отличное расположение и хороший пляж. Большие номера. Оптимальное соотношение цены и качества.
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Mitzi
February 7, 2024
Hotel is okay. Advertised restaurant is terrible! Can’t get anything to eat or drink before 9am…no coffee…nothing! Room service never answers phone!! No English speaking at all! No English speaking channels on television!
I would NOT recommend this property to anyone!!
Mike
February 6, 2024
Pros: Views, staff are good honest people, paintings in many of the spaces.
Cons: HUGE cost for key replacements which will get lost in cabs or if you accidentally swim with them or in the sand. We as customers want key cards or keyless safes. Tubs don’t hold water and echo the leak noise. Hot water works less than half the day (at least on the upper floors). Stucco cracking and caulking all dried and poorly done. Decks are weathered with broken boards. None of the tubs work outside and are eye sores. The mattresses are old spring mattresses on stucco platforms. Did I mention the fact that they make money off you losing keys? My stay was nearly 20 percent more because of a safe and door key replacement . I will never return.
Daniel
February 6, 2024
Beautiful hotel with lots of art but many things need fixing: one sink that did not open to let water out, a toilet handle that fell (was fixed) air on that stopped working (they changed our room). The staff is not helpful and some (not all) of the staff at the restaurant is just useless. After 45 minutes we were still not served our breakfast for 2 and left just like another lady before us.
Rosa
February 6, 2024
Property is kinda old and need general maintenance. Bathrooms need ventilation. However, location is very convenient
Aric
February 5, 2024
Seems the negative reviews focus on the hotel being older and some things not in pristine condition. It's true, some stuff looks a little neglected, but it was right on the beach, quiet, and the staff were all friendly and helpful! Not the glitz and commotion of the nearby all-inclusives but if you just want a simple beach weekend, it's perfect. My personal favorite, no thumping music, just quiet and peaceful.
Yulia
February 1, 2024
The worst experience I ever had in my life. First of all there are no clean towels in the hotel. First 24 hours we had to stay without any towels:( Secondly very rude reception. They are not willing to improve their service at all.All our requests were simply refused and instead we got information about extra charges if we will loose a door key( for some reason it’s only 1 for a family), or extra charge if we will not return a beach towels. Everything is super old. Beach area is not organized at all. Beach chairs are completely destroyed. At their restaurant we have been told that there is only 2 small cups of creamer per person and only for a coffee, not for a tea. In the morning of check out we were asked to check out as fast as possible otherwise they will charge extra day of stay ( it was 7.45 in the morning when our check out time is 12 pm). No words. We love Cancun and people here, but definitely not Casa Turquesa!!! Extremely bad experience
Rachelle
January 28, 2024
The property is very old with old furniture. Didn’t know where to go to get beach towels. We never had hot water during the entire stay. Food was ok. It’s in a good location.
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: [Mon-Sun]07:00–23:00
Child Policies
Children can stay in some rooms of this hotel.
Cribs and Extra Beds
Please contact the hotel for details about crib and extra bed policies.
Breakfast
StyleA la carte
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Health Protected
Cleanliness
- 3.8/5
Cleaning & disinfecting
- Rooms are disinfected between stays
Property Description
- Opened: 1991
- Renovated: 2009
- Number of Rooms: 30
Located in Cancun (Zona Hotelera), Casa Turquesa - Near Luxury Avenue Shopping Mall is steps from Playa Tortugas and a 2-minute drive from Langosta Beach. This upscale aparthotel is 5.4 mi (8.7 km) from La Isla Shopping Mall and 1.8 mi (2.8 km) from Tortuga Beach.
Enjoy recreation amenities such as an outdoor pool or take in the view from a terrace. This Beaux Arts aparthotel also features complimentary wireless internet access, concierge services, and wedding services.
Enjoy international cuisine at El Mirador, a poolside restaurant which features a garden view. You can also stay in and take advantage of the room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Cooked-to-order breakfasts are available daily for a fee.
Featured amenities include dry cleaning/laundry services, multilingual staff, and luggage storage. Free self parking is available onsite.
Make yourself at home in one of the 30 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and blackout drapes/curtains.
Enjoy recreation amenities such as an outdoor pool or take in the view from a terrace. This Beaux Arts aparthotel also features complimentary wireless internet access, concierge services, and wedding services.
Enjoy international cuisine at El Mirador, a poolside restaurant which features a garden view. You can also stay in and take advantage of the room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Cooked-to-order breakfasts are available daily for a fee.
Featured amenities include dry cleaning/laundry services, multilingual staff, and luggage storage. Free self parking is available onsite.
Make yourself at home in one of the 30 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and blackout drapes/curtains.
Services & Amenities
Most Popular Amenities
Golf Course
Outdoor Swimming Pool
Massage Room
ParkingFree
Library
Multi-Function Room
Children's Playground
Currency Exchange
Luggage Storage
Wake-up Call
Wi-Fi in Public AreasFree
Outdoor Swimming Pool
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