Suites Costa Cancun

The is a cheap hotel so this review is based on similar $75/night hotel (like Hotel 6). That said I give it 7/10 rating Jan 2024 stay. This is an old 3 story mall converted into a hotel. You can't see the lobby from street as there are store fronts go to east side of building. The hotel could have been more secure as there are no locked main doors anyone off the street can easily walk to your room door. Excellent safe location easy walk to beaches, night clubs, restaurants and shopping. Felt safe walking home from Senor Frogs at 1am. I had 2 rooms both were very large, clean , king bed and 42inch TV; however I hated the 1st room it was on main floor very loud music in hall and lights shining in room shower head was broken shower door was missing it did not have: mini fridge safe or hot water. I complained and they put me on 3rd floor. Much nicer got a safe, fridge, hot water and shower door. The shower was incredible! 10x10ft large shower head on ceiling! Wasn't perfect still too much light in room at night. Walls are paper thin and you can hear neighbors as though they were in your room. You need to ask to get your room cleaned so hang card on door every day. Over all the hotel needs a lot of maintenance. It rained one night and we had water dripping in our room. Safety latch on door was missing but dead bolt worked. Door had large gaps that let hall light in could have easily been fixed with a seal. Smoked window above door let too much hall light in at night.

The shower ******. Barley any water comes out. Had told them to send someone. They did and he told me it should work but didnt. Luckily I was there just 2 nights. Will never go back

Do not expect a luxury room, the pros are definetly location and price. Cons: rooms need some maintenance. The personnel was friendly but they didn't have the ressources to help.

The room smelled strong like cleaner with a mildew mop. The mini fridge didn’t work. the shower was horrible couldn’t turn it on. There was a step to the bathroom no door

The room entrance designed the way that you hear at least 10 rooms around as they come in and about anytime day or night.

The hotel is outdated, and did not offer any amenities, but at the end of the day, it was in a great location, very clean and comfortable for what I paid. I would recommend it for a solo traveler.

I love the fact that this place used to be a shopping mall. The rooms were beautifully decorated and very comfortable. The staff were helpful and greeted us each time we came into the building.

They let kids play and scream late at night… needs to have kids control

The place is an old mall and is a really cool idea with the layout but is pretty run down. The room was very clean but details were old and rusty.