Kyriad Hotels in Carcassonne

It was the best hotel. The architecture was beautiful, the rooms were spacious and I had a very good stay. The breakfast had a wide variety and was delicious. I was able to buy the things I had for breakfast at the bakery next to the hotel, so I took them as souvenirs. The young woman working at the hotel was very kind to me. I would definitely like to go to this hotel again.

Lovely hotel. Staff attentive. Housekeeping was very try good. Didn’t try the restaurant or breakfast but smelt good :) Room had a balcony which was an added bonus

The location is slightly remote, but is closer to Carrefour's integrated business centre. Surprisingly, the hotel room is equipped with an electromagnetic cooker and some kitchen utensils, you can make a simple meal yourself. Free parking, very convenient for self-driving tour.

Very warm welcome, ideal location, and the room is perfect. The swimming pool was originally a plus, but we did not use it for more than 10 minutes and the water was cold because there is no locker or locker for the loan of bathrobes would be a plus to visit it from the room.

With a stay at Hôtel Le Donjon - Coeur de la Cité Médiévale, you'll be centrally located in Carcassonne, steps from Aude Gate and School Museum. This hotel is 0.1 mi (0.1 km) from Narbonnaise Gate and 0.4 mi (0.6 km) from Château Comtal.Take in the views from a garden and make use of amenities such as complimentary wireless internet access and a television in a common area. This hotel also features tour/ticket assistance and a banquet hall.Enjoy a meal at Brasserie Le Donjon, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Limited parking is available onsite.Make yourself at home in one of the 61 guestrooms featuring minibars. Complimentary wireless internet access is available to keep you connected. Bathrooms have bathtubs or showers and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.

For those who want to spend their time exploring the walled city, this hotel is a 5-10 minute walk away. Parking is provided in two outdoor lots, but spaces are not monitored for those occupying more than one space and getting a space seems to be a matter of luck. Don’t count on the included parking being available or convenient. There is, however, sufficient room for large delivery trucks to arrive at 0200 to deal with laundry. That happens right outside hotel rooms so be prepared for an interrupted sleep. The rooms are spacious, clean and well equipped. The maintenance and housekeeping staff are friendly, helpful and responsive. The breakfast is a disappointment with few choices, uncomfortable seating, and staff that seems unhappy to be there. Do not eat dinner at the hotel. It is overpriced, with mediocre food and the same uncomfortable chairs and unhappy staff. Front desk staff is inconsistent, with some friendly and helpful and others bordering on rude and hostile. There are better choices, I think.

My family and I had an excellent stay at this hotel. The rooms were small but very clean and efficiently designed. The bathroom was large, modern, and comfortable. The viewpoint up at the terrace for all guests was spectacular. We did not have any complaints. If we were staying for more than one or two nights though, we would have found our family room to be a bit small, which is not unusual in France. We were just glad the family room had a separate bedroom for the kids. Elderly guests should note that the hotel does not have an elevator. I hauled two midsize suitcases up three flights of stairs with my wife egging me on saying “You look like Rambo, good job honey!” As you can imagine, I look like John Belushi and the walk up was not fun. We only stayed for one night, which is the norm for tourists in this area, and ended up using our suitcases for just one change of clothes, our toothbrushes, and some face creams. If we were doing this all over again, we would have just stuffed our backpack with what we actually needed and left the two suitcases in the trunk of our rental car. Parking is complicated but efficient. You have to drive to the free parking lot, which is a few hundred meters away from the hotel, then walk to the hotel for a few minutes to notify them that you have arrived. The hotel will instruct you to remove the barrier at the entry to the street and drive up. Then, you can drop off your suitcases and family, and if you are not used to parking in tight European spaces like us, the hotel will park your car for you. The cost of private hotel parking was reasonable compared to the rest of France. It is extremely efficient and convenient, and in exchange you get to stay in a historical area that is blocked off to cars. We were extremely appreciative of the hospitality of the hotel, especially the fact that the manager personally parked our car. We thought it would be a bit insulting to tip the man in cash for such valet parking services, and instead we decided to buy two bottles of wine and a bunch of cheeses next door. The specialty foods store next door belongs to the hotel and has wines, cheeses, and pates local to the Carcassonne area. All in all, we were very happy with our stay. Pro tip: Do not stress out if you cannot capture a decent photo of the entirety of the castle walls while visiting the historical site. The hotel terrace has a perfect view of the entire citadel. Watch your head twice, not once, when walking through the doors that lead to the panoramic terrace.

The location was perfect, the room was ok bathroom dirty hair on the floor and behind the door, plug stuck in bath so water wouldn’t drain. No Wifi connection. We were there for 2 days and asked for room to be cleaned and hair was not removed. The WiFi was an issue, no connection and reception just say we will reset it. Not acceptable to offer it when they clearly don’t have it in the rooms. Breakfast was great, pool area great. Other than that we enjoyed our stay. When checking out I raised all the comments again.

Clean, spacious apartment, comfortable bed, very good shower, very friendly staff. About a 25/30 minute walk to the town centre, slight incline but i have damaged knees and managed fine. Pool area looked nice, didn't have time to test it out. Would definitely recommend