Mercure Melbourne Therry Street Reviews

Overall counter service was great. Lobby was small however good enough. Rooms have a small kitchen and toilet is huge. Nearby to Victoria market and cbd area within

Located is very nice & prime area Convinent to go to Victoria Market. Room is very nice I got room on high floor and stay for 2 nights

Loud noises all night / bad snelll / blood stains on the bed . Bring ear plugs

Location is spot on CBD close to Victoria Market and free tram. Room is basic but good. Air conditioning was not working so was stuffy and cold. Staff are helpful.

Very convenient location, nice and clean and tidy. Perfect for a quick stay.

Service was excellent, fast check in and check out. Rooms were very clean and a comfortable size. Location was good just around the corner from the Victorian market and only a short walk into the heart of the city. Would recommend!

Only walking distance to Victoria Market. Everything is around. Very convenient

Great location, 2 min walk to Victoria Market - perfect for food and pub options

This hotel was well priced for our stay, (compared to other Melbourne downtown options). However, the hotel has a number of issues, which travellers should be aware of. Firstly, it is some distance (about 2 kms) from Southern Cross Station, - the departure point for the Skybus to the airport and local trains services. The downtown tram network is not really convenient for this hotel. Secondly, the reception area looks like a backpacker inn, with very limited hours and locked up (grill down) for most of the night. Certainly not what you would expect from a Mercure hotel. Thirdly, the hotel demands a significant security deposit, (even for prepaid guests) when really there is nothing in the room other than forks and a plate, that could be stolen. Disappointing. Fourthly, it was quiet cold night during my visit in late July 2023. Unfortunately, the reverse cycle air-conditioning (heating) did not work. Someone came from the reception to fix it - no luck!. They did give a portable mini heater, which was OK, but not adequate for the room. The wifi network was not reliable, so using the bluetooth function on your phone was necessary. The view was OK, when looking from the side angel (see photos below) Again this hotel is relatively inexpensive, and therefore you must have low expectations. Don't get fooled by the Mercure Name!

The location is near to the center of Melbourne, the room is big, clean and up to standard.I couldn't imagine that the hotel provides microwave, plates, forks and scoops, It makes me feel that I am coming back home, It is out of my expectation.The counter staffs are friendly and helpful, It is near Quee Victoria Market, Chinatown, and accessible to trams, buses and trains.

This is old hotel, but overall is value for money. Staff are good, room is dated, tV is so small.

Good location. Lots of food and restaurants around Internet can be better

Hotel had no staff at all for incoming guests, no welcome drinks or any such thing. Room was however really comfortable and cozy.

The hotel is located at a prime location u can actually easily access to everywhere in CBD. Victoria market is located next to it.